Parchment Support will be closed for Juneteenth
Identified
We are continuing to work on a fix for this issue.
Jun 18, 11:00 PMActive or monitoringNoneParchment SupportParchment Print
Status Provider
Home
/
Status
/
Service
Operational
Parchment Status
Secure credential exchange network for education and industry.
Source
auto
Category
Education
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 3m ago
47
Components
1
Active incidents
0
Maintenance
6.67%
90d uptime
Parchment Support will be closed for Juneteenth
Jun 18, 11:00 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
6.67%
Known uptime
15 known history days
47
Components tracked
0 outage, 0 degraded
51
Incidents indexed
1 active right now
19
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Annotation Services
Operational
1
Consumer
Operational
1
Course and Credit Solutions (Quottly) - Integration
Operational
1
Course and Credit Solutions (Quottly) - Web Application
Operational
1
Credit Card Processing
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
12
outage days
2
maintenance days
75
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
GED - Order Processing Issues
Resolved
This incident has been resolved. All impacted orders have been successfully sent.
Jun 5, 6:50 PMResolved Jun 5, 11:03 PMMinorParchment Award - Transcript Services
404 Error - Downloading Third Party PDFs issued from GED Jurisdictions
Resolved
This incident has been resolved.
Jun 4, 4:18 PMResolved Jun 4, 5:30 PMNoneParchment Award - Transcript Services
Timeout Issues - Administrator Accounts
Resolved
This incident has been resolved.
May 19, 4:36 PMResolved May 27, 9:43 PMMajorParchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLR
Website Delays, Learner Account Login Errors
Resolved
This incident has been resolved.
May 18, 5:46 PMResolved May 27, 9:43 PMMajorParchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLR
Slow login times
Resolved
This incident has been resolved and we will continue to monitor login times.
May 11, 4:40 PMResolved May 11, 7:16 PMMaintenanceLoginParchment Award - Transcript Services
Instructure Resources Under Investigation
Resolved
All Canvas environments are available.
May 7, 10:36 PMResolved May 11, 10:35 PMMaintenanceGlobalSignEtrans System
Notice: Learner Chat Currently Unavailable
Resolved
ParchieBot is now live. Users can now visit parchment.com/chat-support to search help center articles, chat with an agent, or get answers from Parchie bot directly. This gives learners a faster way to find help without waiting in a queue.
May 5, 5:21 PMResolved Jun 16, 2:48 PMMinorParchment SupportParchment Award - Transcript Services
Page does not load when attempting to place a SAIR or RAIR order
Resolved
This incident has been resolved.
May 5, 4:41 PMResolved May 6, 10:16 PMMinorParchment Award - Transcript Services
Error when updating learner account profile.
Resolved
A fix has been implemented and all formats of phone numbers are accepted.
May 5, 3:43 PMResolved May 6, 3:04 PMMinorLogin
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Regular Maintenance
Completed
The scheduled maintenance has been completed.
May 2, 8:00 PMResolved May 2, 2:08 PMMaintenanceParchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLR
Regular Maintenance
Completed
The scheduled maintenance has been completed.
Apr 11, 1:00 PMResolved Apr 11, 5:30 PMMaintenanceRoboRegistrar
Database maintenance
Completed
The scheduled maintenance has been completed.
Feb 21, 8:08 PMResolved Feb 21, 10:08 PMMaintenanceLoginOrdering
Parchment Stack Cluster Maintenance
Completed
The scheduled maintenance has been completed.
Sep 1, 2:00 AMResolved Sep 1, 6:00 AMMaintenanceCourse and Credit Solutions (Quottly) - Web ApplicationParchment Support
Regular Maintenance
Completed
The scheduled maintenance has been completed.
Jun 14, 6:00 AMResolved Jun 14, 10:30 AMMaintenanceRoboRegistrar
Parchment Stack Cluster Maintenance
Completed
The scheduled maintenance has been completed.
Apr 12, 6:00 PMResolved Apr 12, 8:46 PMMaintenanceCourse and Credit Solutions (Quottly) - Web ApplicationParchment Support
Parchment Stack Cluster Maintenance
Completed
The scheduled maintenance has been completed.
Mar 29, 7:00 PMResolved Mar 29, 10:29 PMMaintenanceCourse and Credit Solutions (Quottly) - Web ApplicationParchment Support
Regular Maintenance
Completed
The scheduled maintenance has been completed.
Mar 8, 2:00 PMResolved Mar 8, 4:22 PMMaintenanceRoboRegistrar
Regular Maintenance
Completed
The scheduled maintenance has been completed.
Jan 11, 1:00 PMResolved Jan 11, 5:00 PMMaintenanceRoboRegistrar
Scheduled Database Maintenance
Completed
The scheduled maintenance has been completed.
Dec 7, 7:00 PMResolved Dec 7, 11:00 PMMaintenanceLoginOrdering
About the Parchment status page integration
Uptimus tracks the official Parchment status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.parchment.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Parchment components
Tracked components
Showing 1 to 25 of 47 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Consumer | Operational | Group | Not recorded |
Integrations | Operational | Group | Not recorded |
Supporting Services | Operational | Group | Not recorded |
Parchment Pathways K-12 District Transfer | Operational | Group | Not recorded |
Parchment Pathways K-12 Enroll | Operational | Group | Not recorded |
Parchment Pathways K-12 Lottery | Operational | Group | Not recorded |
ScribOrder | Operational | Group | Not recorded |
Parchment Award Document Management | Operational | Group | Not recorded |
Annotation Services | Operational | Component | Not recorded |
Credit Card Processing | Operational | Component | Not recorded |
Ellucian eTranscripts | Operational | Component | Not recorded |
Email Notification Service | Operational | Component | Not recorded |
Email Notification Service | Operational | Component | Not recorded |
Email Notification Service | Operational | Component | Not recorded |
FedEx | Operational | Component | Not recorded |
Login | Operational | Component | Not recorded |
Document Import Services | Operational | Component | Not recorded |
Email Notification Service | Operational | Component | Not recorded |
GIS Integration | Operational | Component | Not recorded |
GIS Integration | Operational | Component | Not recorded |
Ordering | Operational | Component | Not recorded |
Parchment Award - Transcript Services | Operational | Component | Not recorded |
Search Clusters & NoSQL Storage | Operational | Component | Not recorded |
USPS | Operational | Component | Not recorded |
eScrip-Safe Printer | Operational | Component | Not recorded |
Get notified when Parchment changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Parchment on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Parchment down right now?
Parchment is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Parchment?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Parchment?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.