Possible Performance Issues
Resolved
This incident has been resolved.
Jun 4, 11:40 PMResolved Jun 5, 12:27 AMMinorBranded Site
Status Provider
Home
/
Status
/
Service
Operational
Paytrace Status
B2B payment gateway and merchant services for AR automation.
Source
auto
Category
Payments
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 8m ago
21
Components
0
Active incidents
0
Maintenance
14.29%
90d uptime
Possible Performance Issues
Jun 4, 11:40 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
14.29%
Known uptime
7 known history days
21
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
50
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
5-Star Support
Operational
1
Branded Site
Operational
1
Checks
Operational
1
Documentation
Operational
1
EMV
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
4
outage days
2
maintenance days
83
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Degraded Performance affecting paytrace.net and the Virtual Terminal
Resolved
Our Technology team has resolved the issue, and our sign-in page and website are now functioning at normal speeds. Thank you for your patience and understanding.
Jun 3, 7:27 PMResolved Jun 3, 8:14 PMMinorVirtual Terminal
Degraded Performance affecting paytrace.net and the Virtual Terminal
Resolved
Our Technology team has resolved the issue, and our sign-in page and website are now functioning at normal speeds. Thank you for your patience and understanding.
Jun 3, 6:37 PMResolved Jun 3, 6:54 PMMinorVirtual TerminalTraditional
Performance issue affecting paytrace.net and the Virtual Terminal
Resolved
Our Technology team has resolved the issue, and our sign-in page and website are now functioning at normal speeds. Thank you for your patience and understanding.
May 1, 7:35 PMResolved May 1, 9:21 PMMinorVirtual Terminal
Performance Issues on PayTrace.net
Resolved
Our Technology team has resolved the issue, and our sign-in page and website are now functioning at normal speeds. Thank you for your patience and understanding.
Apr 30, 7:27 PMResolved Apr 30, 9:59 PMMinorVirtual Terminal
PayTrace.net Currently Down-Login page still available
Resolved
Our DevOps team has identified and resolved the issue affecting access to the PayTrace.net website. The site is now fully operational and available for use. We sincerely appreciate your patience and understanding throughout this matter.
Mar 19, 8:07 PMResolved Mar 19, 8:27 PMCriticalBranded Site
Possible Performance Issues
Resolved
Our automated systems had detected possible performance issues with our External Branded Site (paytrace.net). The performance issues have been resolved.
Dec 5, 8:56 AMResolved Dec 5, 9:15 AMNoneDocumentation
PayTrace Website Latency
Resolved
We are pleased to announce that the issue has been resolved and the PayTrace website is now back up and running at full speed. We appreciate your patience during this time. Thank you!
Sep 14, 3:23 PMResolved Sep 14, 5:13 PMCriticalVirtual Terminal
PayTrace Telephone Support Unavailable
Resolved
The incident has been resolved, and telephone support is now back up and running. Thank you for your patience!
Jul 16, 2:12 PMResolved Jul 16, 3:11 PMMinor5-Star Support
Recurring Payments Issue
Resolved
We have successfully resolved the issue that was impacting recurring payments. All payments that did not process previously have now been successfully processed. Thank you for your patience while we worked on this resolution. For any further questions or concerns, please feel free to reach out to our support team.
Jul 2, 2:12 PMResolved Jul 2, 10:45 PMMinorTraditional
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
System Maintenance Tuesday, May 26, 2026
Completed
The scheduled maintenance has been completed.
May 27, 5:00 AMResolved May 27, 6:00 AMMaintenanceTraditional API & Secure CheckoutVirtual Terminal
PayTrace Telephone Support Unavailable
Completed
The scheduled maintenance has been completed.
Apr 21, 3:00 PMResolved Apr 21, 4:00 PMMaintenance5-Star Support
PayTrace Telephone Support Unavailable
Completed
The scheduled maintenance has been completed.
Mar 18, 7:30 PMResolved Mar 18, 9:00 PMMaintenance5-Star Support
Updated Terms and Conditions
Completed
The scheduled maintenance has been completed.
Mar 10, 12:00 PMResolved Mar 10, 2:00 PMMaintenanceDocumentation
Upcoming TLS Certificate Rotation
Completed
The scheduled maintenance has been completed.
Mar 5, 3:00 PMResolved Mar 5, 6:00 PMMaintenanceTraditional API & Secure CheckoutJSON API
PayTrace Telephone Support Unavailable
Completed
The scheduled maintenance has been completed.
Feb 25, 9:00 PMResolved Feb 25, 10:00 PMMaintenance5-Star Support
PayTrace Telephone Support Unavailable
Completed
The scheduled maintenance has been completed.
Feb 18, 9:00 PMResolved Feb 18, 9:30 PMMaintenance5-Star Support
PayTrace Annual All-Company Meeting
Completed
The scheduled maintenance has been completed.
Feb 5, 9:00 PMResolved Feb 6, 12:00 AMMaintenance5-Star Support
PayTrace Annual All-Company Meeting
Completed
The scheduled maintenance has been completed.
Feb 4, 1:00 PMResolved Feb 4, 11:00 PMMaintenance5-Star Support
PayTrace Annual All-Company Meeting
Completed
The scheduled maintenance has been completed.
Feb 3, 1:00 PMResolved Feb 3, 11:00 PMMaintenance5-Star Support
About the Paytrace status page integration
Uptimus tracks the official Paytrace status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.paytrace.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Paytrace components
Tracked components
Showing 1 to 21 of 21 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Transactional Processing | Operational | Group | Not recorded |
Processing Networks | Operational | Group | Not recorded |
TSYS (Vital) | Operational | Component | Not recorded |
Traditional Swipe & Key Enter | Operational | Component | Not recorded |
EMV Chip | Operational | Component | Not recorded |
Global Payments (GBL) | Operational | Component | Not recorded |
JSON API | Operational | Component | Not recorded |
Checks | Operational | Component | Not recorded |
First Data North (FDT) | Operational | Component | Not recorded |
Virtual Terminal | Operational | Component | Not recorded |
PayTrace Go App Smart Phone Application | Operational | Component | Not recorded |
Traditional API & Secure Checkout | Operational | Component | Not recorded |
Reports - Billing | Invoicing | Operational | Component | Not recorded |
Branded Site www.paytrace.net | Operational | Component | Not recorded |
Documentation help.paytrace.com | Operational | Component | Not recorded |
5-Star Support (888) 806-6545 | support@paytrace.com | Operational | Component | Not recorded |
NGT TDC (NPT) EVO Processing Network | Operational | Component | Not recorded |
Magensa (MAG) | Operational | Component | Not recorded |
Payliance TransfusionBOC (CYBR) | Operational | Component | Not recorded |
Sage Payment Solutions (EFT) | Operational | Component | Not recorded |
EPX | Operational | Component | Not recorded |
Get notified when Paytrace changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Paytrace on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Paytrace down right now?
Paytrace is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Paytrace?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Paytrace?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.