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    Last checked 28 ott, 11:01 UTC

    Bigcommerce status

    Enterprise ecommerce platform for growth and success.

    Experiencing an issue?

    Bigcommerce logo

    Bigcommerce è down?

    Status unavailable

    Having issues with Bigcommerce?

    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      28 ott, 11:01 UTC
    2. Official incident active

      High Rate of Cloudflare Challenge Pages — The BigCommerce platform is currently experiencing an abnormally high volume of automated traffic being directed at stores. The engineering team has deployed a number of security rules to mitigate this traffic and to ensure reliability and performance of the platform is maintained. During this time merchants and shoppers may be presented with a Cloudflare challenge page as they navigate the store, which verifies they are a human user. The engineering team is continuing to refine the rules and and working to reduce frequency of these interruptions. We are also working closely with our vendor to further mitigate and improve the automatic classification of traffic. If you are experiencing issues managing your store through the Control Panel or API, we advise you to reach out the BigCommerce Support team for further assistance.

      Official provider status
      28 ott, 03:11 UTC
    3. Official incident resolved

      Degraded search availability across the platform — This incident has been resolved. All services are operational.

      Official provider status
      27 ott, 22:29 UTC

    Bigcommerce outage reports

    27 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    27 reports loaded

    Last 24 hours

    Ireland

    1 report

    Degraded performance

    27 ott, 21:20 · 14 ore fa

    Ireland

    2 reports

    Degraded performance

    27 ott, 21:07 – 27 ott, 21:08 · 14 ore fa

    View 2 reports
    1. Report 1 · 27 ott, 21:08:43

      Degraded performance

    2. Report 2 · 27 ott, 21:07:52

      Degraded performance

    Saint-Jérôme, Canada

    2 reports

    Degraded performance

    27 ott, 21:02 – 27 ott, 21:03 · 14 ore fa

    View 2 reports
    1. Report 1 · 27 ott, 21:03:34

      Degraded performance

    2. Report 2 · 27 ott, 21:02:45

      Degraded performance

    Vancouver, Canada

    1 report

    Degraded performance

    27 ott, 21:03 · 14 ore fa

    Winkler, Canada

    2 reports

    Degraded performance

    27 ott, 21:02 – 27 ott, 21:03 · 14 ore fa

    View 2 reports
    1. Report 1 · 27 ott, 21:03:34

      Degraded performance

    2. Report 2 · 27 ott, 21:02:42

      Degraded performance

    Canada

    1 report

    Major outage

    27 ott, 20:57 · 14 ore fa

    Canada

    2 reports

    Degraded performance

    27 ott, 20:55 – 27 ott, 20:56 · 14 ore fa

    View 2 reports
    1. Report 1 · 27 ott, 20:56:22

      Degraded performance

    2. Report 2 · 27 ott, 20:55:21

      Degraded performance

    Ireland

    2 reports

    Degraded performance

    27 ott, 20:52 – 27 ott, 20:53 · 14 ore fa

    View 2 reports
    1. Report 1 · 27 ott, 20:53:43

      Degraded performance

    2. Report 2 · 27 ott, 20:52:57

      Degraded performance

    Glasgow, United Kingdom

    1 report

    Degraded performance

    27 ott, 20:52 · 14 ore fa

    Wigan, United Kingdom

    1 report

    Degraded performance

    27 ott, 20:52 · 14 ore fa

    Bury, United Kingdom

    1 report

    Degraded performance

    27 ott, 20:52 · 14 ore fa

    Solihull, United Kingdom

    1 report

    Degraded performance

    27 ott, 20:52 · 14 ore fa

    Oldham, United Kingdom

    1 report

    Degraded performance

    27 ott, 20:52 · 14 ore fa

    Pflugerville, United States

    1 report

    Major outage

    27 ott, 20:51 · 14 ore fa

    Memphis, United States

    1 report

    Major outage

    27 ott, 20:51 · 14 ore fa

    Seminole County, United States

    1 report

    Major outage

    27 ott, 20:51 · 14 ore fa

    Memphis, United States

    1 report

    Degraded performance

    27 ott, 20:50 · 14 ore fa

    Seminole County, United States

    1 report

    Degraded performance

    27 ott, 20:50 · 14 ore fa

    Pflugerville, United States

    1 report

    Degraded performance

    27 ott, 20:50 · 14 ore fa

    Memphis, United States

    1 report

    Degraded performance

    27 ott, 20:49 · 14 ore fa

    Seminole County, United States

    1 report

    Degraded performance

    27 ott, 20:49 · 14 ore fa

    Pflugerville, United States

    1 report

    Degraded performance

    27 ott, 20:49 · 14 ore fa

    Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.

    Bigcommerce status history

    Official status observations, not measured service uptime.

    Bigcommerce components

    Component nameStatus
    Bigcommerce API & Webhooks statusUp
    Bigcommerce 3rd Party Services — Avalara statusUp
    Bigcommerce B2B Edition — B2B Edition - API statusUp
    Bigcommerce Client Services — Client Portal statusUp
    Bigcommerce B2B Edition — B2B Edition - Dashboard statusUp
    Bigcommerce 3rd Party Services — Braintree statusUp
    Bigcommerce Checkout & Payment Processing statusUp
    Bigcommerce Client Services — Support Center statusUp
    Bigcommerce B2B Edition — B2B Edition - Buyers Portal statusUp
    Bigcommerce 3rd Party Services — Braintree PayPal Processing statusUp

    Bigcommerce incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Monitoring8h 23mOngoing28 ott 202603:11 UTCYesMinor
    Official status·Resolved1h 6m27 ott 202621:23 UTCYesMinor
    Official status·Resolved2h 12m27 ott 202605:29 UTCYesMajor
    Official status·Resolved2h 11m26 ott 202612:07 UTCYesMajor
    Official status·Resolved3h 12m24 ott 202615:35 UTCYesMinor
    Official status·Resolved14m24 ott 202613:08 UTCYesUnknown
    Official status·Resolved7h 33m22 ott 202620:14 UTCYesMinor
    Official status·Resolved1h 10m20 ott 202609:23 UTCYesMinor

    Informazioni sul monitoraggio di Bigcommerce su Uptimus

    Uptimus monitora Bigcommerce tramite la fonte ufficiale e normalizza incidenti, manutenzioni e componenti in uno stato coerente.

    Questa pagina include attualmente 18 componenti monitorati, 108 incidenti, 50 manutenzioni e 29 giorni di storico noto.

    Uptimus è un servizio indipendente e non è affiliato a Bigcommerce. Uno stato regolare non garantisce che ogni utente, dispositivo o area sia esente da problemi.

    Come Uptimus monitora Bigcommerce

    Ricevi un avviso quando Bigcommerce o un componente monitorato segnala un'interruzione grave o critica. Gli avvisi possono essere inviati tramite i canali attivi nel workspace, inclusi email, push e integrazioni configurate. La cronologia disponibile contiene 108 incidenti indicizzati e offre un contesto oltre lo stato attuale. Un incidente recente indicizzato è stato «High Rate of Cloudflare Challenge Pages».

    Ricevi avvisi su prestazioni degradate, impatto parziale e incidenti che non rappresentano un'interruzione completa. Uptimus monitora attualmente 18 componenti di Bigcommerce: API & Webhooks, Avalara, B2B Edition - API, Client Portal. Gli avvisi possono essere inviati tramite i canali attivi nel workspace, inclusi email, push e integrazioni configurate.

    Notifiche di manutenzione

    Ricevi una notifica quando cambia lo stato di Bigcommerce

    Notifiche via e-mail, push e webhook.

    Inizia il monitoraggio

    Mappa dei disservizi di Bigcommerce

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    Vedi la mappa completa

    Mappa dei disservizi di Bigcommerce

    Loading report locations…

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      B2B Edition - Migration

      Resolved

      The scheduled maintenance has been completed.

      Started 13 mar 2025, 03:00 UTC · Resolved 13 mar 2025, 03:30 UTC

    2. ✓

      [Scheduled] PayPal Planned Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started 18 ott 2019, 05:00 UTC · Resolved 18 ott 2019, 05:15 UTC

    3. ✓

      FINAL WARNING OF SOFTLAYER HOSTING DEPRECATION, 8/21/2019:

      Resolved

      The scheduled maintenance has been completed.

      Started 21 ago 2019, 18:00 UTC · Resolved 21 ago 2019, 19:17 UTC

    4. ✓

      BigCommerce Payments emergency maintenance

      Resolved

      The emergency maintenance has been completed.

      Started 23 apr 2019, 01:35 UTC · Resolved 23 apr 2019, 01:39 UTC

    5. ✓

      BigCommerce Asset Storage - Planned Maintenance

      Resolved

      The scheduled maintenance is complete.

      Started 19 apr 2019, 05:00 UTC · Resolved 19 apr 2019, 05:31 UTC

    6. ✓

      BigCommerce Asset Storage

      Resolved

      The scheduled maintenance has been completed.

      Started 18 apr 2019, 05:00 UTC · Resolved 18 apr 2019, 05:34 UTC

    7. ✓

      BigCommerce Asset Storage - Planned Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started 8 apr 2019, 21:00 UTC · Resolved 8 apr 2019, 21:30 UTC

    8. ✓

      Emergency Maintenance to legacy email accounts

      Resolved

      The scheduled maintenance has been completed.

      Started 29 mar 2019, 22:10 UTC · Resolved 29 mar 2019, 23:10 UTC

    Ricevi un avviso quando Bigcommerce pubblica una manutenzione pianificata, programmata o attiva. Uptimus ha indicizzato 50 finestre di manutenzione dalla cronologia disponibile di Bigcommerce. Gli avvisi possono essere inviati tramite i canali attivi nel workspace, inclusi email, push e integrazioni configurate.
    Notifiche di ripristino
    Scopri quando Bigcommerce o un componente interessato torna a funzionare correttamente. La pagina contiene 29 giorni di cronologia nota e conserva gli eventi risolti per la revisione. Gli avvisi possono essere inviati tramite i canali attivi nel workspace, inclusi email, push e integrazioni configurate.
    Messaggi di stato
    Uptimus conserva il titolo dell'incidente pubblicato da Bigcommerce e lo mostra con lo stato normalizzato. La cronologia disponibile contiene 108 incidenti indicizzati e offre un contesto oltre lo stato attuale. Un incidente recente indicizzato è stato «High Rate of Cloudflare Challenge Pages».
    Dettagli dello stato
    Gli aggiornamenti di incidenti e manutenzioni vengono conservati per seguire indagini, mitigazioni e ripristino. Un recente aggiornamento ufficiale conservato da Uptimus dice: «The BigCommerce platform is currently experiencing an abnormally high volume of automated traffic being directed at stores. The engineering team has deployed a number of security rules to mitigate this traffic and to ensure reliability and performance of th…».
    Filtro dei componenti
    Scegli tutti i componenti o solo i prodotti Bigcommerce utilizzati. Gli avvisi ufficiali rispettano la selezione. Uptimus monitora attualmente 18 componenti di Bigcommerce: API & Webhooks, Avalara, B2B Edition - API, Client Portal. Il filtro modifica gli avvisi ufficiali consegnati, ma non rimuove gli eventi dalla cronologia pubblica.

    Domande frequenti

    Ricevi una notifica quando cambia lo stato di Bigcommerce

    Inizia il monitoraggio
    Similar services
    Comparison

    Uptimus vs Downdetector per Bigcommerce

    Le pagine pubbliche di Downdetector sono basate soprattutto sulle segnalazioni degli utenti. Uptimus le combina con incidenti ufficiali, manutenzioni e stato dei componenti quando il provider li pubblica.

    Uptimus vs Downdetector per Bigcommerce
    Criteri di confrontoUptimusDowndetector
    Segnalazioni della community su BigcommerceInclusoIncluso
    Baseline adattiva che distingue casi isolati da un’interruzione estesaInclusoIncluso
    Attività delle ultime 24 ore e visualizzazione regionaleInclusoIncluso
    Un solo spazio per siti, provider di stato, giochi Steam e app e giochi AndroidInclusoProdotto separato
    Avvisi e-mail, push e webhook dallo stesso spazioInclusoProdotto separato
    Aggiornamenti ufficiali e cronologia dello stato di BigcommerceInclusoBasato sulle segnalazioni
    Stato dei componenti e manutenzioni mostrati separatamenteInclusoLimitato nelle pagine pubbliche
    InclusoBasato sulle segnalazioni · Limitato nelle pagine pubblicheProdotto separato

    The current official status of Bigcommerce cannot be verified. The latest stored provider observation indicated normal operation. 27 reports were recorded for Bigcommerce in the last 24 hours. Last official check: 28 ott, 11:01 UTC.

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    Discussione comunitaria

    Condividi i tuoi pensieri su Bigcommerce

    A
    @PCJ·Guest
    Website is not showing up. Can't log in. Big Commerce page says "This global component doesn't exist" and I haven't received any orders in days! Never saw this before. Been with this company for years.
    3 months ago
    @Irina Serdyukova·Guest
    same, storefront shows server error, cant log in to backend
    5 months ago
    @Mikey Dee·Guest
    Just fantastic - you entrust a company like BC for your website and something like this happens, and they can't even communicate with their merchants about it. I wonder if they will compensate for any lost revenue during this downtime - probably not, all we get is an apology for the inconvenience.…
    5 months ago
    @Steve·Guest
    Can't see my customer's info.
    5 months ago
    @David Miller·Guest
    Why is my website down as well as the backend?
    5 months ago
    @Ana Cuenca·Guest
    Multiple BigCommerce storefront pages are currently returning “Server Error” responses, including blog pagination and normal category pages. The issue appears platform-side, as even support/chat functions are behaving inconsistently. Seeing if other merchants are experiencing the same storefront in…
    5 months ago