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    Last checked 28 ott, 05:27 UTC

    Cherwell status

    IT service and asset management automation platform.

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    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      28 ott, 05:27 UTC
    2. Official maintenance active

      Neurons NVU AKS Update- SRE 2047523 — Neurons Platform AKS update will be performed on the NVU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.

      Official provider status
      28 ott, 04:46 UTC
    3. Official incident resolved

      IRW-PRD – Email Service Issue — The email service issue in IRW-PRD has been resolved, and the service has remained stable during the monitoring period. No further issues have been observed.

      Official provider status
      27 ott, 11:34 UTC

    Cherwell outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    Nessuna segnalazione recente di interruzione

    La community non ha inviato segnalazioni di interruzione per questo servizio nelle ultime 24 ore.

    Ricevi una notifica quando cambia lo stato di Cherwell

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    Mappa dei disservizi di Cherwell

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Mappa dei disservizi di Cherwell

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    Cherwell status history

    Official status observations, not measured service uptime.

    Cherwell components

    Component nameStatus
    Cherwell Ivanti Neurons for Secure Access and Zero Trust Access — AMERICAS statusUp
    Cherwell App Sanity statusUp
    Cherwell Ivanti Cloud Notification Service — CNS 1 statusUp
    Cherwell Service and Asset Management — Cherwell Self Service Portal statusUp
    Cherwell Dedicated Core — Dedicated Core (EMEA) statusUp
    Cherwell Ivanti Neurons Platform — Ivanti Neurons Platform (MLU) statusUp

    Cherwell incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved58m26 ott 202620:46 UTCYesUnknown
    Official status·Resolved27h 28m26 ott 202608:05 UTCYesUnknown
    Official status·Resolved28m10 ott 202619:14 UTCYesMinor
    Official status·Resolved2h 53m8 ott 202607:26 UTCYesUnknown
    Official status·Resolved4h 31m2 ott 202612:15 UTCYesMinor
    Official status·Resolved17h 24m1 ott 202623:27 UTCYesMinor
    Official status·Resolved143h 38m29 set 202611:01 UTCYesMinor
    Official status·Resolved12h 52m26 set 202615:40 UTCYesMajor

    Informazioni sul monitoraggio di Cherwell su Uptimus

    Uptimus monitora Cherwell tramite la fonte ufficiale e normalizza incidenti, manutenzioni e componenti in uno stato coerente.

    Questa pagina include attualmente 64 componenti monitorati, 112 incidenti, 422 manutenzioni e 77 giorni di storico noto.

    Uptimus è un servizio indipendente e non è affiliato a Cherwell. Uno stato regolare non garantisce che ogni utente, dispositivo o area sia esente da problemi.

    Come Uptimus monitora Cherwell

    Ricevi un avviso quando Cherwell o un componente monitorato segnala un'interruzione grave o critica. Gli avvisi possono essere inviati tramite i canali attivi nel workspace, inclusi email, push e integrazioni configurate. La cronologia disponibile contiene 112 incidenti indicizzati e offre un contesto oltre lo stato attuale. Un incidente recente indicizzato è stato «Ivanti Neurons - Users may be unable to create or delete reports (2055298)».

    Ricevi avvisi su prestazioni degradate, impatto parziale e incidenti che non rappresentano un'interruzione completa. Uptimus monitora attualmente 64 componenti di Cherwell: AMERICAS, App Sanity, CNS 1, Cherwell Self Service Portal. Gli avvisi possono essere inviati tramite i canali attivi nel workspace, inclusi email, push e integrazioni configurate.

    Notifiche di manutenzione

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Ivanti Neurons for ITSM 2026.3 Upgrade - IAZ PRD

      Maintenance

      Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.

      Started 1 gen 2099, 07:00 UTC · Ongoing

    2. ✓

      Ivanti Neurons for ITSM 2026.3 Upgrade - NVZ PRD

      Maintenance

      Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.

      Started 1 gen 2099, 05:00 UTC · Ongoing

    3. ✓

      Ivanti Neurons for ITSM 2026.3 Upgrade - TTZ PRD

      Maintenance

      RESCHEDULED - Please read below as the date has been changed Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: TTZ PRD Maintenance Window Start Date/Time: Oct 25, 2026 05:00 UTC End Date/Time: Oct 25, 2026 09:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support

      Started 1 gen 2099, 00:00 UTC · Ongoing

    4. ✓

      Postponed - Ivanti Neurons for ITSM 2026.3 Upgrade - FFZ PRD

      Maintenance

      Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.

      Started 1 gen 2099, 00:00 UTC · Ongoing

    5. ✓

      Postponed - Ivanti Neurons for ITSM 2026.3 Upgrade - WAZ PRD

      Maintenance

      Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.

      Started 1 gen 2099, 00:00 UTC · Ongoing

    6. ✓

      Postponed - Ivanti Neurons for ITSM 2026.3 Upgrade - IRW PRD

      Maintenance

      Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.

      Started 1 gen 2099, 00:00 UTC · Ongoing

    7. ✓

      Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - CZero PRD

      Maintenance

      We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 11/07/26 08:00 UTC Estimated End Time: 11/07/26 12:00 UTC Impact: Tenants will be unavailable during the duration of the maintenance. For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

      Started 7 nov 2026, 08:00 UTC · Ongoing

    8. ✓

      Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVC PRD and STG/UAT

      Maintenance

      We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 11/07/26 06:00 UTC Estimated End Time: 11/07/26 10:00 UTC Impact: Tenants will be unavailable during the duration of the maintenance. For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

      Started 7 nov 2026, 06:00 UTC · Ongoing

    Ricevi un avviso quando Cherwell pubblica una manutenzione pianificata, programmata o attiva. Uptimus ha indicizzato 422 finestre di manutenzione dalla cronologia disponibile di Cherwell. Gli avvisi possono essere inviati tramite i canali attivi nel workspace, inclusi email, push e integrazioni configurate.
    Notifiche di ripristino
    Scopri quando Cherwell o un componente interessato torna a funzionare correttamente. La pagina contiene 77 giorni di cronologia nota e conserva gli eventi risolti per la revisione. Gli avvisi possono essere inviati tramite i canali attivi nel workspace, inclusi email, push e integrazioni configurate.
    Messaggi di stato
    Uptimus conserva il titolo dell'incidente pubblicato da Cherwell e lo mostra con lo stato normalizzato. La cronologia disponibile contiene 112 incidenti indicizzati e offre un contesto oltre lo stato attuale. Un incidente recente indicizzato è stato «Ivanti Neurons - Users may be unable to create or delete reports (2055298)».
    Dettagli dello stato
    Gli aggiornamenti di incidenti e manutenzioni vengono conservati per seguire indagini, mitigazioni e ripristino. Un recente aggiornamento ufficiale conservato da Uptimus dice: «This incident has been resolved.».
    Filtro dei componenti
    Scegli tutti i componenti o solo i prodotti Cherwell utilizzati. Gli avvisi ufficiali rispettano la selezione. Uptimus monitora attualmente 64 componenti di Cherwell: AMERICAS, App Sanity, CNS 1, Cherwell Self Service Portal. Il filtro modifica gli avvisi ufficiali consegnati, ma non rimuove gli eventi dalla cronologia pubblica.

    Domande frequenti

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    Comparison

    Uptimus vs Downdetector per Cherwell

    Le pagine pubbliche di Downdetector sono basate soprattutto sulle segnalazioni degli utenti. Uptimus le combina con incidenti ufficiali, manutenzioni e stato dei componenti quando il provider li pubblica.

    Uptimus vs Downdetector per Cherwell
    Criteri di confrontoUptimusDowndetector
    Segnalazioni della community su CherwellInclusoIncluso
    Baseline adattiva che distingue casi isolati da un’interruzione estesaInclusoIncluso
    Attività delle ultime 24 ore e visualizzazione regionaleInclusoIncluso
    Un solo spazio per siti, provider di stato, giochi Steam e app e giochi AndroidInclusoProdotto separato
    Avvisi e-mail, push e webhook dallo stesso spazioInclusoProdotto separato
    Aggiornamenti ufficiali e cronologia dello stato di CherwellInclusoBasato sulle segnalazioni
    Stato dei componenti e manutenzioni mostrati separatamenteInclusoLimitato nelle pagine pubbliche
    InclusoBasato sulle segnalazioni · Limitato nelle pagine pubblicheProdotto separato

    The current official status of Cherwell cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Cherwell in the last 24 hours. Last official check: 28 ott, 05:27 UTC.

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