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Hornetsecurity has active maintenance
Official provider statusOfficial incident resolved
[HSE20261027-01-I] Incident: Partial Service Disruption: German Service Hotline — October 27, 2026 09:33 CET Investigating - The German Support Hotline is partially disrupted. The cause is currently being analyzed in more detail. If you want to reach the support please try our alternative number at +49 511 936 76993 or send an email towards [email protected]. Other services and email flow are not affected. October 27, 2026 09:41 CET Resolved - The cause of the incident has been resolved. The German Support Line is fully operational again and solved sustainably.
Official provider statusOfficial maintenance active
[HSE20261021-02-M] Scheduled Maintenance: Continuity Service — October 21, 2026 21:49 CEST Scheduled - We will be performing scheduled maintenance on Webmailer (Continuity Service). During the maintenance period, the service will be unavailable. Other services and email flow will not be affected. We apologise for the inconvenience and appreciate your understanding. October 21, 2026 21:51 CEST Active - Scheduled Maintenance has started. October 23, 2026 17:13 CEST Completed - Scheduled Maintenance has ended and Continuity Service is fully available again.
Official provider statusOfficial maintenance active
[HSE20261021-01-M] Scheduled Maintenance: 365 Permission Manager — October 21, 2026 15:34 CEST Scheduled - We will be performing a database re-synchronisation for 365 Permission Manager in the coming hours. During this maintenance period, the application will be unavailable for a subset of tenants. Users within the affected tenants may be able to access the login page, but after signing in they will encounter console errors, and all product functionality will remain unavailable. Service will be restored once the re-synchronisation has been completed. We apologise for the inconvenience and appreciate your understanding. October 21, 2026 16:18 CEST Active - Scheduled Maintenance has started. October 22, 2026 18:06 CEST Completed - Scheduled Maintenance has ended and 365 Permission Manager is fully available again.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Uptimus monitora Hornetsecurity tramite la fonte ufficiale e normalizza incidenti, manutenzioni e componenti in uno stato coerente.
Questa pagina include attualmente 105 componenti monitorati, 25 incidenti, 11 manutenzioni e 26 giorni di storico noto.
Uptimus è un servizio indipendente e non è affiliato a Hornetsecurity. Uno stato regolare non garantisce che ogni utente, dispositivo o area sia esente da problemi.
Ricevi un avviso quando Hornetsecurity o un componente monitorato segnala un'interruzione grave o critica. Gli avvisi possono essere inviati tramite i canali attivi nel workspace, inclusi email, push e integrazioni configurate. La cronologia disponibile contiene 25 incidenti indicizzati e offre un contesto oltre lo stato attuale. Un incidente recente indicizzato è stato «[HSE20261027-01-I] Incident: Partial Service Disruption: German Service Hotline».
Ricevi avvisi su prestazioni degradate, impatto parziale e incidenti che non rappresentano un'interruzione completa. Uptimus monitora attualmente 105 componenti di Hornetsecurity: 365 Permission Manager - Germany - Frankfurt, 365 Permission Manager - United States - Georgia, 365 Multi Tenant Manager - Germany - Frankfurt, 365 Multi Tenant Manager - United States - Georgia. Gli avvisi possono essere inviati tramite i canali attivi nel workspace, inclusi email, push e integrazioni configurate.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Major | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Major | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor |
Planned work published by the official provider.
October 21, 2026 21:49 CEST Scheduled - We will be performing scheduled maintenance on Webmailer (Continuity Service). During the maintenance period, the service will be unavailable. Other services and email flow will not be affected. We apologise for the inconvenience and appreciate your understanding. October 21, 2026 21:51 CEST Active - Scheduled Maintenance has started. October 23, 2026 17:13 CEST Completed - Scheduled Maintenance has ended and Continuity Service is fully available again.
Started 23 ott 2026, 15:13 UTC · Ongoing
October 21, 2026 15:34 CEST Scheduled - We will be performing a database re-synchronisation for 365 Permission Manager in the coming hours. During this maintenance period, the application will be unavailable for a subset of tenants. Users within the affected tenants may be able to access the login page, but after signing in they will encounter console errors, and all product functionality will remain unavailable. Service will be restored once the re-synchronisation has been completed. We apologise for the inconvenience and appreciate your understanding. October 21, 2026 16:18 CEST Active - Scheduled Maintenance has started. October 22, 2026 18:06 CEST Completed - Scheduled Maintenance has ended and 365 Permission Manager is fully available again.
Started 22 ott 2026, 16:06 UTC · Ongoing
October 21, 2026 21:49 CEST Scheduled - We will be performing scheduled maintenance on Webmailer (Continuity Service). During the maintenance period, the service will be unavailable. Other services and email flow will not be affected. We apologise for the inconvenience and appreciate your understanding. October 21, 2026 21:51 CEST Active - Scheduled Maintenance has started.
Started 21 ott 2026, 19:51 UTC · Ongoing
October 14, 2026 16:46 CEST Scheduled - We plan to release a new version on this day: 2026-10-19 10:20 CET The 365 Permission Manager Service may be partially disrupted during the maintenance time window. October 19, 2026 10:27 CEST Active - Scheduled Maintenance has started. October 19, 2026 16:23 CEST Completed - Scheduled Maintenance has ended and 365 Permission Manager is fully available again.
Started 19 ott 2026, 14:23 UTC · Ongoing
October 7, 2026 17:47 CEST Scheduled - Phishing simulation landing pages now use HTTPS to support compatibility with modern browsers, ensure reliable access to the Most Teachable Moment page, improve reporting accuracy for phishing interactions, and align with current security standards. Depending on their configuration, some customers may need to update their infrastructure to use the new domains: Customers using IP/DKIM whitelisting do not need to make any changes. Customers who generated a domain list in the Control Panel must regenerate the list as soon as possible and update their infrastructure. If the new domains are not added, simulation statistics may be inaccurate, emails may not be delivered, or autoclickers and other filters may intercept emails. You can find additional information in the Release Notes: https://www.hornetsecurity.com/en/release-notes/security-awareness-service-2026-10-06/ October 7, 2026 17:50 CEST Active - For awareness, this maintenance note will remain available for the next few days. October 12, 2026 15:13 CEST Completed - Phishing simulation landing pages now use HTTPS to support compatibility with modern browsers, ensure reliable access to the Most Teachable Moment page, improve reporting accuracy for phishing interactions, and align with current security standards. Depending on their configuration, some customers may need to update their infrastructure to use the new domains: Customers using IP/DKIM whitelisting do not need to make any changes. Customers who generated a domain list in the Control Panel must regenerate the list as soon as possible and update their infrastructure. If the new domains are not added, simulation statistics may be inaccurate, emails may not be delivered, or autoclickers and other filters may intercept emails. You can find additional information in the Release Notes: https://www.hornetsecurity.com/en/release-notes/security-awareness-service-2026-10-06/
Started 12 ott 2026, 13:13 UTC · Ongoing
September 16, 2026 15:16 CEST Scheduled - At Hornetsecurity, we’re continually enhancing the security of the Hornet.email platform to keep pace with evolving best practices. As part of this ongoing work, we’re introducing a change that may affect some of your users’ accounts. Users who regularly sign in to Hornet.email will not be affected - no action is needed for them. For any of your users who haven’t logged into Hornet.email since April 28, 2026, their existing password will need to be reset the next time they try to access their account after September 17, 2026. What this means for your organisation: - Users who’ve signed in on or after April 28, 2026 are unaffected. - Users who haven’t logged in since April 28, 2026 will need a password reset the next time they access their account after September 17, 2026. - As a Control Panel administrator, you can perform this reset for any affected user whenever it’s needed. We’re sharing this so you’re aware of the potential impact and can support any inactive users smoothly if and when they need access again. If you’d like to review which of your users may be affected, you can check sign-in activity in the Control Panel at any time. September 17, 2026 14:45 CEST Active - The maintenance has now started. September 18, 2026 13:06 CEST Active - Although the maintenance is complete, this status will remain visible for awareness until Monday, 21 September. September 23, 2026 08:48 CEST Completed - The monitoring of the maintenance has been completed.
Started 23 set 2026, 06:48 UTC · Ongoing
September 8, 2026 14:41 CEST Scheduled - The 365 Total Backup Service (DE & UK Regions) will undergo scheduled maintenance as we add additional resources and performance enhancements. During this maintenance window, the 365 Total Backup Service will be unavailable for a subset of tenants on the DE & UK Regions. No other regions will be affected. Other services and email flow will also not be affected by this maintenance. September 16, 2026 10:00 CEST Active - Scheduled Maintenance has started. September 19, 2026 07:42 CEST Active - The scheduled maintenance for 365 Total Backup Service on the DE & UK Regions, is taking longer than initially anticipated hence the maintenance window will need to be extended further to ensure all improvements planned are fully integrated. We apologise for any inconvenience such delay may cause and we'll make sure to keep this space updated as soon as the maintenance has completed successfully. September 20, 2026 20:03 CEST Completed - Scheduled Maintenance has completed successfully.
Started 20 set 2026, 18:03 UTC · Resolved 20 set 2026, 18:03 UTC
September 7, 2026 19:00 CEST Scheduled - We will be performing a database re-synchronisation for 365 Permission Manager in the coming hours. During this maintenance period, the application will be unavailable. Users may be able to access the login page, but after signing in they will encounter console errors, and all product functionality will remain unavailable. Service will be restored once the re-synchronisation has been completed. We apologise for the inconvenience and appreciate your understanding. September 7, 2026 19:15 CEST Active - Scheduled Maintenance has started. September 7, 2026 20:50 CEST Completed - Scheduled Maintenance has ended and 365 Permission Manager is fully available again.
Started 7 set 2026, 18:50 UTC · Resolved 7 set 2026, 18:50 UTC
Le pagine pubbliche di Downdetector sono basate soprattutto sulle segnalazioni degli utenti. Uptimus le combina con incidenti ufficiali, manutenzioni e stato dei componenti quando il provider li pubblica.
| Criteri di confronto | Uptimus | Downdetector |
|---|---|---|
| Segnalazioni della community su Hornetsecurity | Incluso | Incluso |
| Baseline adattiva che distingue casi isolati da un’interruzione estesa | Incluso | Incluso |
| Attività delle ultime 24 ore e visualizzazione regionale | Incluso | Incluso |
| Un solo spazio per siti, provider di stato, giochi Steam e app e giochi Android | Incluso | Prodotto separato |
| Avvisi e-mail, push e webhook dallo stesso spazio | Incluso | Prodotto separato |
| Aggiornamenti ufficiali e cronologia dello stato di Hornetsecurity | Incluso | Basato sulle segnalazioni |
| Stato dei componenti e manutenzioni mostrati separatamente | Incluso | Limitato nelle pagine pubbliche |
The official status page for Hornetsecurity reports normal operation. Within the last 24 hours, the provider marked “[HSE20261027-01-I] Incident: Partial Service Disruption: German Service Hotline” as resolved. 0 reports were recorded for Hornetsecurity in the last 24 hours. Last official check: .
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