Panopto status

June 10, 2026 9:53AM UTC Investigating - We are experiencing increased error rates in Knowledge Insights across the EU cloud region. Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes. What does this mean? Knowledge insights widgets show “Initializing...” and continuously loads June 10, 2026 10:22AM UTC Investigating - We are continuing to see increased error rates in Knowledge Insights across the EU cloud region Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes. June 10, 2026 10:51AM UTC Investigating - We are continuing to see increased error rates in Knowledge Insights across the EU cloud region. Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes. June 10, 2026 11:18AM UTC Monitoring - The source of the increased error rates has been mitigated. Our cloud operations team is monitoring cloud metrics to ensure the issue is resolved. Our next update will be within 60 minutes. June 10, 2026 12:18PM UTC Resolved - Panopto Knowledge Insights has been stable across all cloud regions and metrics have remained normal since our last update. We are resolving this incident and Panopto engineers are completing a root cause analysis, which we will post here, within the next week. June 23, 2026 2:59PM UTC Resolved - On 2026-06-10 from 09:00 UTC to 11:14 UTC, the Panopto EU Cloud experienced a service disruption affecting the Knowledge Insights feature. During this time, customers may have experienced intermittent page load failures or an infinite "initializing" state when attempting to access their dashboards. RCA: The disruption was caused by a maintenance operation carried out by a third-party provider, which introduced a temporary configuration inconsistency across their delivery infrastructure. To prevent a recurrence of this issue, the third-party provider is adjusting their internal deployment procedures to ensure all system updates are applied uniformly.

Started 23 giu 2026, 14:59 UTC · Ongoing

April 17, 2026 6:10PM UTC Scheduled - Our Japan Panopto Cloud services are scheduled for essential database maintenance and enhancements starting on Friday, April 17,2026 at 19:00 UTC through Sunday, April 19, 2026 at 19:00 UTC. No system interruptions are expected. April 17, 2026 9:12PM UTC Scheduled - Maintenance is complete April 18, 2026 1:10PM UTC Active - Maintenance was completed yesterday April 18, 2026 1:10PM UTC Completed - Maintenance was completed yesterday

Started 18 apr 2026, 13:10 UTC · Resolved 18 apr 2026, 13:10 UTC