[All Regions] Commerce Service Issues
Resolved
This incident has been resolved.
May 21, 4:16 PMResolved May 21, 5:52 PMMinorCommerceCommerce
Status Provider
Home
/
Status
/
Service
Operational
Coveo Cloud Status
AI-powered search and personalized experiences for ecommerce and customer service.
Source
auto
Category
AI
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 16m ago
108
Components
0
Active incidents
0
Maintenance
11.11%
90d uptime
[All Regions] Commerce Service Issues
May 21, 4:16 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
11.11%
Known uptime
9 known history days
108
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
32
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Analytics - Analytics Read API
Operational
1
Analytics - Analytics Read API
Operational
1
Analytics - Analytics Read API
Operational
1
Analytics - Analytics Read API
Operational
1
Analytics - Analytics Write API
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
7
outage days
1
maintenance days
81
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
[US] Document Log Visibility Issues
Resolved
This incident has been resolved.
May 8, 11:39 AMResolved May 8, 7:51 PMNone
[US] ML Model Building Issue
Resolved
This incident has been resolved.
Apr 29, 3:01 PMResolved Apr 29, 9:31 PMMinorCoveo ML - Models Generator
[US] Commerce API latency
Resolved
Between 1:46PM EDT and 2:47PM EDT, a temporary degradation of the Commerce API occurred which affected response time latency in the US region during that time window. The issue has been fixed and we are closely monitoring the service. If you need help or to get in touch with us, please visit our Help Portal
Apr 27, 5:46 PMResolved Apr 27, 5:46 PMNone
[All Regions] Atomic v3 Issues
Resolved
The service has remained fully operational since the last update. This incident is resolved.
Apr 8, 7:14 PMResolved Apr 8, 7:56 PMMinor
[All Regions] Intent Aware Product Ranking Issues
Resolved
This incident has been resolved.
Apr 3, 9:53 PMResolved Apr 4, 2:33 AMMinorCoveo MLCoveo ML
[Australia] Content Refresh Delays
Resolved
This incident has been resolved. Thank you for your patience.
Mar 27, 2:33 AMResolved Mar 27, 4:16 AMMajorIndexing Pipeline - Push APIIndexing Pipeline - Crawling
[US] Elevated source job refresh times
Resolved
This incident has been resolved.
Mar 4, 6:22 AMResolved Mar 4, 6:26 AMMinorIndexing Pipeline - Crawling
[All Regions] Automatic Relevance Tuning Issue
Resolved
This incident has been resolved.
Feb 6, 10:24 PMResolved Feb 7, 2:42 AMMinorCoveo MLCoveo ML
[All Regions] Search Service Issues
Resolved
The service has remained fully operational since the last update. This incident is resolved.
Jan 13, 10:53 PMResolved Jan 13, 11:31 PMMinorCoveo ML - Query Suggest ServiceCoveo ML - Query Suggest Service
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
[All Regions] Salesforce Sources Security Update
Completed
Maintenance is now completed. Please report any issues through our Help Portal .
May 7, 2:50 PMResolved May 13, 6:03 PMMaintenanceIndexing Pipeline - CrawlingIndexing Pipeline - Crawling
Maintenance on Model building Pipeline
Completed
The scheduled maintenance has been completed.
Oct 28, 11:00 AMResolved Oct 28, 1:00 PMMaintenanceCoveo ML - Models GeneratorCoveo ML - Models Generator
[All regions] Planned Maintenance - Crawling Services
Completed
The scheduled maintenance has been completed.
Aug 24, 11:00 AMResolved Aug 24, 2:30 PMMaintenanceIndexing Pipeline - CrawlingIndexing Pipeline - Crawling
[All Regions] Unplanned Maintenance - Machine Learning Models & Crawling Services
Completed
The maintenance is complete. All services are operational.
Mar 3, 12:00 PMResolved Mar 3, 1:00 PMMaintenanceCoveo ML - Models GeneratorIndexing Pipeline - Crawling
[EU & AU Regions] Unplanned Maintenance - Machine Learning Models
Completed
The maintenance is complete. All services are operational.
Mar 2, 9:00 PMResolved Mar 2, 9:42 PMMaintenanceCoveo ML - Models GeneratorCoveo ML - Models Generator
Search API infrastructure maintenance
Completed
The scheduled maintenance has been completed. Please report any issues through our Help Portal .
Apr 18, 4:00 AMResolved Apr 18, 4:30 AMMaintenanceSearch - Search Service
TLS 1.1 Deprecation
Completed
The scheduled maintenance has been completed.
Mar 21, 4:00 AMResolved Mar 21, 4:01 AMMaintenance
Search API infrastructure maintenance
Completed
The scheduled maintenance has been completed.
Mar 7, 5:00 AMResolved Mar 7, 6:13 AMMaintenanceSearch - Search Service
Hosted search pages service infrastructure maintenance.
Completed
Maintenance is now completed. Please report any issues through our Help Portal .
Feb 22, 5:00 AMResolved Feb 22, 5:44 AMMaintenanceSearch - Hosted Search Pages
Coveo Cloud Platform Update
Completed
Maintenance is now completed. Please report any issues through our Help Portal .
Jul 21, 4:00 AMResolved Jul 21, 5:13 AMMaintenanceSearch - Search Service
About the Coveo Cloud status page integration
Uptimus tracks the official Coveo Cloud status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.cloud.coveo.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Coveo Cloud components
Tracked components
Showing 1 to 25 of 108 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
US | Operational | Group | Not recorded |
Europe | Operational | Group | Not recorded |
Australia | Operational | Group | Not recorded |
Canada | Operational | Group | Not recorded |
Search - Search Service Provides an API for performing queries on an index, generating search tokens, and managing search authentication providers and query pipelines. | Operational | Component | Not recorded |
Search - Search Service Provides an API for performing queries on an index, generating search tokens, and managing search authentication providers and query pipelines. | Operational | Component | Not recorded |
Search - Search Service Provides an API for performing queries on an index, generating search tokens, and managing search authentication providers and query pipelines. | Operational | Component | Not recorded |
Search - Search Service Provides an API for performing queries on an index, generating search tokens, and managing search authentication providers and query pipelines. | Operational | Component | Not recorded |
Search - Hosted Search Pages Provides an API for managing Coveo Cloud hosted search pages and their JavaScript Search Framework versions. | Operational | Component | Not recorded |
Search - Hosted Search Pages Provides an API for managing Coveo Cloud hosted search pages and their JavaScript Search Framework versions. | Operational | Component | Not recorded |
Search - Hosted Search Pages Provides an API for managing Coveo Cloud hosted search pages and their JavaScript Search Framework versions. | Operational | Component | Not recorded |
Search - Hosted Search Pages Provides an API for managing Coveo Cloud hosted search pages and their JavaScript Search Framework versions. | Operational | Component | Not recorded |
Search - Administration Console Provides management of search features by Coveo Administrators such as creating or editing Query Pipelines in the Admin UI and previewing the query you would get when editing a rule. | Operational | Component | Not recorded |
Search - Administration Console Provides management of search features by Coveo Administrators such as creating or editing Query Pipelines in the Admin UI and previewing the query you would get when editing a rule. | Operational | Component | Not recorded |
Search - Administration Console Provides management of search features by Coveo Administrators such as creating or editing Query Pipelines in the Admin UI and previewing the query you would get when editing a rule. | Operational | Component | Not recorded |
Search - Administration Console Provides management of search features by Coveo Administrators such as creating or editing Query Pipelines in the Admin UI and previewing the query you would get when editing a rule. | Operational | Component | Not recorded |
Search - Search Interface Service Responsible for configuring, hosting and serving capabilities of Headless Search Interfaces. | Operational | Component | Not recorded |
Search - Search Interface Service Responsible for configuring, hosting and serving capabilities of Headless Search Interfaces. | Operational | Component | Not recorded |
Search - Search Interface Service Responsible for configuring, hosting and serving capabilities of Headless Search Interfaces. | Operational | Component | Not recorded |
Search - Search Interface Service Responsible for configuring, hosting and serving capabilities of Headless Search Interfaces. | Operational | Component | Not recorded |
Search - Search Consumption Metrics Provides several search consumption metrics and related analytics. | Operational | Component | Not recorded |
Search - Search Consumption Metrics Provides several search consumption metrics and related analytics. | Operational | Component | Not recorded |
Search - Search Consumption Metrics Provides several search consumption metrics and related analytics. | Operational | Component | Not recorded |
Search - Search Consumption Metrics Provides several search consumption metrics and related analytics. | Operational | Component | Not recorded |
Search - Passage Retrieval API Provides an API to expose text chunks from documents stored in Coveo, enabling efficient retrieval of ranked textual data to power RAG use cases. | Operational | Component | Not recorded |
Get notified when Coveo Cloud changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Coveo Cloud on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Coveo Cloud down right now?
Coveo Cloud is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Coveo Cloud?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Coveo Cloud?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.