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Payment solutions for small businesses and enterprises to accept credit cards.
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Degraded performance
The official status page for Propay reports normal operation. An unresolved official incident is listed: “ProPay Monthly Database Maintenance Reminder for July 2026”. 0 reports were recorded for Propay in the last 24 hours. Last official check: .
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Official status checked
Propay is experiencing issues
Official provider statusOfficial incident active
ProPay Monthly Database Maintenance Reminder for July 2026 — At 3:00 a.m. (MT) on Thursday, July 16th, the database system will undergo its monthly maintenance. We anticipate no more than 5 minutes of service interruption during this time frame.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 0m | Yes | Unknown | ||
| 43h 34m | Yes | Unknown | ||
| 28m | Yes | Unknown | ||
| 2534h 33mOngoing | Yes | Unknown | ||
| 66h 6m | Yes | Unknown | ||
| 4h 44m | Yes | Unknown | ||
| 71h 39m | Yes | Unknown | ||
| 3h 16m | Yes | Unknown |
Uptimus は公式ステータス情報から Propay を監視し、障害、メンテナンス、コンポーネントの状態を共通のステータスに正規化します。
このページには現在、15 件のコンポーネント、52 件の障害、66 件のメンテナンス、11 日分の履歴があります。
Uptimus は独立したサービスで、Propay とは提携していません。正常表示でも、すべての利用者、端末、地域に問題がないことを保証するものではありません。
Propay または監視対象コンポーネントで重大な障害が報告されたときに通知します。 通知はメール、プッシュ、設定済み連携など、ワークスペースで有効なチャネルに配信できます。 利用可能な履歴には 52 件の障害があり、現在の状態を超えた背景を提供します。 最近記録された障害は「Transaction Refund Issue - 10/7/26」です。
性能低下、部分的な影響、全面停止ではない小規模な障害について通知します。 Uptimus は現在 Propay の 15 コンポーネントを追跡しています: Direct Credit Card and ACH Processing, Integration TEST Environment, Websites, Mobile, and Card Readers, Payment Facilitation - Heartland, Portico。 通知はメール、プッシュ、設定済み連携など、ワークスペースで有効なチャネルに配信できます。
Planned work published by the official provider.
As an update to our previously announced migration to a new ticketing system (https://status.propay.com/incidents/vktvqzb7zjmb) we wanted to provide this additional clarification. The new ticketing system has new, system-specific emails that have been created for our various ProPay teams, to help better route tickets to the various ProPay support groups. Moving forward, best practices will be to begin emailing these new emails to submit a ticket, when not logging in directly to submit a ticket. Please Note: Existing emails to the existing team emails will still function to create tickets, but those emails will be deprecated over the coming months, so please begin to transition to using the following emails: Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] Forward to: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected]
Started 2026年11月1日 06:00 UTC · Ongoing
On Thursday, October 29th, between 00:00 and 05:00 (MT), ProPay will perform an upgrade to the production environment 26.PI19.R1 (October Release) *** All services and sites may be unavailable during this time frame. *** *We have added the “Authorized Signer First Name” and “Authorized Signer Last Name” fields to the Partner Portal to support enhanced merchant onboarding data quality and compliance requirements. This will show in the Account Overview section of the Partner Portal *We have corrected an issue with the TransType 34 API call, where transactions with insufficient funds were incorrectly returning ACHInReturned instead of ACHInRejected, causing downstream systems to misclassify failures and disrupt re-billing workflows. We have updated the TransType 34 response to return the correct status code. *We have added BusinessZipCode validation to ensure data integrity and compliance, as previous API updates for U.S. business accounts were accepting invalid ZIP code values due to missing validation. We have updated all API calls with a value to return an accurate response if the value is invalid. *We have improved the logic of the TransType 400 authorization API call to eliminate false Status 65 time out responses for transactions where payment authorizations succeeded. *We have updated the logic of the Comprehensive Risk Chargeback Report, due to an issue where the report displayed the representment status inconsistently across each daily report.. The update will prevent the issue where the same chargeback line could switch between New and Resolved on this report. With this update, a chargeback in arbitration should show New until it is resolved, and a resolved chargeback should show Resolved and keep the correct representment date.
Started 2026年10月29日 06:00 UTC · Ongoing
The scheduled maintenance has been completed.
Started 2026年10月12日 14:00 UTC · Resolved 2026年10月14日 14:00 UTC
The scheduled maintenance has been completed.
Started 2026年10月1日 06:00 UTC · Resolved 2026年10月1日 06:15 UTC
The scheduled maintenance has been completed.
Started 2026年10月1日 06:00 UTC · Resolved 2026年10月1日 06:05 UTC
The scheduled maintenance has been completed.
Started 2026年9月24日 06:00 UTC · Resolved 2026年9月24日 11:00 UTC
The scheduled maintenance has been completed.
Started 2026年9月24日 06:00 UTC · Resolved 2026年9月24日 06:05 UTC
The scheduled maintenance has been completed.
Started 2026年9月17日 09:00 UTC · Resolved 2026年9月17日 09:05 UTC
Downdetector の公開ページは主にユーザー報告を中心としています。Uptimus は、提供元が公開する公式インシデント、メンテナンス、コンポーネント状態も組み合わせます。
| 比較基準 | Uptimus | Downdetector |
|---|---|---|
| Propay のコミュニティ障害報告 | 利用可能 | 利用可能 |
| 個別の報告と広範な障害を区別する適応型ベースライン | 利用可能 | 利用可能 |
| 24時間の報告推移と地域別障害マップ | 利用可能 | 利用可能 |
| Webサイト、公式ステータス、Steam、Androidアプリとゲームを1つのワークスペースで管理 | 利用可能 | 別製品 |
| 同じワークスペースからメール、プッシュ、Webhook通知 | 利用可能 | 別製品 |
| Propay の公式インシデント更新とステータスタイムライン | 利用可能 | ユーザー報告中心 |
| コンポーネント状態とメンテナンスを分けて表示 | 利用可能 | 公開ページでは限定的 |
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