Media items endlessly loading on websites, web embeds, and web apps.
Resolved
This incident has been resolved.
May 6, 9:50 PMResolved May 6, 10:13 PMMinorSnapPages
Status Provider
Home
/
Status
/
Service
Operational
Subsplash Status
Church communication and engagement platform for ministries of all sizes.
Source
auto
Category
Development
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 5m ago
18
Components
0
Active incidents
0
Maintenance
20%
90d uptime
Media items endlessly loading on websites, web embeds, and web apps.
May 6, 9:50 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
20%
Known uptime
5 known history days
18
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
6
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Apps
Operational
1
Church Management
Operational
1
Church Management Dashboard
Operational
1
Church Management Experience
Operational
1
Events
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
4
outage days
0
maintenance days
85
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
SnapPages dashboards returning 500 error
Resolved
This incident has been resolved.
Apr 15, 5:56 PMResolved Apr 15, 6:31 PMCriticalSnapPages Dashboard
Groups are not appearing in the Subsplash Dashboard
Resolved
This incident has been resolved.
Apr 7, 4:19 PMResolved Apr 7, 4:23 PMMajorSubsplash App Dashboard
Giving block service disruption
Resolved
This incident has been resolved.
Mar 26, 5:20 PMResolved Mar 26, 5:36 PMMajorSubsplash Giving
Media and giving pages failing to load
Resolved
This incident has been resolved.
Mar 13, 9:21 PMResolved Mar 13, 9:46 PMMajorWeb toolsMobile apps
Live Streaming Disruption
Postmortem
**Summary:** A service disruption on March 8th impacted Subsplash Live performance and access to the Live section of the dashboard. During a period of high traffic, a rate limiting setting on our recently updated web gateway incorrectly flagged internal system traffic as an overload. This prevented some users from accessing their Subsplash Live accounts and caused a drop in livestream connection success rates. **Timeline, Resolution & Recovery:** * Incident start: 6:00 AM PST * Fix Applied: Our engineering team identified the bottleneck and disabled the restrictive setting at 7:30 AM PST, restoring full service by 7:38 AM PST. * Video Backfill: All "Live-to-On-Demand" videos that were delayed during the outage have been successfully processed and are now visible in your library. **Next Steps:** To ensure long-term stability and as part of our ongoing infrastructure enhancements, we have refined our internal routing protocols. This change allows essential system traffic to bypass traffic filtering while maintaining the integrity of the security measures protecting Subsplash Live.
Mar 8, 1:53 PMResolved Mar 8, 3:30 PMCriticalSubsplash Live
Multiple Subsplash services displaying error messages
Resolved
This incident has been resolved.
Mar 2, 5:34 PMResolved Mar 2, 6:05 PMMinorMobile appsEvents
Live streams returning error message instead of going live
Resolved
This incident has been resolved.
Feb 26, 1:52 AMResolved Feb 26, 3:49 AMCriticalSubsplash Live
Issue with recurring gifts
Resolved
This incident has been resolved.
Feb 22, 6:08 PMResolved Feb 23, 2:24 AMMinorSubsplash Giving
Subsplash LiveRS streams unable to broadcast
Resolved
This incident has been resolved.
Dec 5, 9:38 PMResolved Dec 5, 10:24 PMMajorSubsplash Live
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Subsplash File Upload Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Apr 8, 4:00 AMResolved Apr 8, 5:00 AMMaintenanceSnapPagesSubsplash App Dashboard
Subsplash Giving Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Mar 28, 7:00 AMResolved Mar 28, 11:03 AMMaintenanceSubsplash Giving
Subsplash Live Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Oct 16, 4:00 AMResolved Oct 16, 8:00 AMMaintenanceSubsplash Live
Subsplash Live Scheduled Maintenance
Completed
Scheduled maintenance has been postponed and will be rescheduled for a later date and time.
Oct 14, 9:00 PMResolved Oct 15, 12:42 AMMaintenanceSubsplash Live
Subsplash Events & Forms Maintenance
Completed
Maintenance is now complete and all systems related to forms are once again operational.
Jul 2, 7:00 AMResolved Jul 2, 8:22 AMMaintenanceWeb tools
Subsplash Giving Server Maintenance
Completed
Verification is complete, and everything is humming along nicely. All clear!
Nov 8, 9:30 AMResolved Nov 8, 1:15 PMMaintenanceSubsplash Giving
About the Subsplash status page integration
Uptimus tracks the official Subsplash status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.subsplash.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Subsplash components
Tracked components
Showing 1 to 18 of 18 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Apps | Operational | Group | Not recorded |
Giving | Operational | Group | Not recorded |
Websites | Operational | Group | Not recorded |
Church Management | Operational | Group | Not recorded |
Church Management Experience Services, Volunteer experience, Mailouts and SMS delivery, Forms. | Operational | Component | Not recorded |
Mobile apps iOS, Android, and Kindle apps | Operational | Component | Not recorded |
SnapPages Website experience. | Operational | Component | Not recorded |
Subsplash Giving Subsplash Giving donor experience including online giving, non-charitable payments, and statements. | Operational | Component | Not recorded |
Church Management Dashboard Church Management customer dashboard. | Operational | Component | Not recorded |
Giving Dashboard Subsplash Giving customer dashboard. | Operational | Component | Not recorded |
SnapPages Dashboard SnapPages customer dashboard. | Operational | Component | Not recorded |
TV apps Apple TV and Roku | Operational | Component | Not recorded |
Subsplash App Dashboard Subsplash app customer dashboard | Operational | Component | Not recorded |
Subsplash Live | Operational | Component | Not recorded |
Groups & Messaging Groups and Subsplash Messaging on mobile apps and web. | Operational | Component | Not recorded |
Events Check-in, Event pages, Registration. | Operational | Component | Not recorded |
Web tools Web embeds and web apps | Operational | Component | Not recorded |
Fill-in Notes | Operational | Component | Not recorded |
Get notified when Subsplash changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Subsplash on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Subsplash down right now?
Subsplash is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Subsplash?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Subsplash?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.