Topdesk status

Status verification pending

The latest official observation is not fresh enough to confirm current service health.

Official incident active

Major - Blank pages, broken lay-out and content only appearing — Status We have identified the cause of the blank pages, incorrect layouts, and content that only appears after refreshing the browser. Our teams are currently implementing fixes to address these issues. We are making good progress and expect to resolve this incident soon.

Official incident active

Intermittent TOPdesk login issues — Status We have received confirmation from affected customers that TOPdesk is accessible again and that login functionality has returned to normal. The issue is resolved, and we are currently monitoring the situation to ensure continued stability. What we are doing We will continue to monitor the situation for any further disruptions. If you are still experiencing issues accessing TOPdesk, please contact TOPdesk Support.

Official incident resolved

RESOLVED: TOPdesk environments unavailable in EU1 and EU6 hosting locations — The incident affecting TOPdesk environments in EU1 and EU6 has been resolved. Both affected containers have remained stable throughout the monitoring period. We will conduct a post-mortem to investigate the cause, review our response, and identify measures to reduce the risk of recurrence. We apologise for the disruption and thank you for your patience.