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Composable commerce platform for digital transformation.
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Official provider statusOfficial maintenance active
One year of Identity: time to check your Enterprise SSO credential expiry — August 24, 2026 12:55 UTC Scheduled - This is not a maintenance of commercetools services but we ask you to check your set up to prevent expiring credentials. Our authentication service Identity used for authenticating users logging into our service tools was introduced in August 2025. If your organization is using Identity Enterprise SSO we ask that you please check the API Client expiry date for your SSO configuration within your Identity Provider. We are sharing this suggestion as 12 months is a common expiry setting. What happens if they expire? Should the keys expire Identity users will be temporarily locked out of our business service tools such as the Merchant Center and the Frontend Studio. They will get an error such as: "oauth2: invalid_client XXX: The provided client secret keys for app 'xyz' are expired." when logging in. To resolve this the SSO owner or an administrator will need to contact our support team so we can help resolve this. If you provide new keys before they expire, there will be no disruption. August 24, 2026 13:00 UTC Active - This is not a maintenance on commercetools services but we ask you to check your SSO set up for expiring credentials for Identity if you are using a third party provider to log into our business tooling. August 24, 2026 15:00 UTC Completed - Thank you for double checking your SSO credentials for identity and we hope our messaging may have helped to prevent any interruptions.
Official provider statusOfficial incident active
Security Warnings on Frontend Domains — August 13, 2026 18:43 UTC Monitoring - We are currently investigating reports of security warnings when accessing sites under *.frontend.site domains which only affects non-production projects. Visitors may experience interstitial browser warnings indicating potential security risks. Our engineering team is actively working with our third-party infrastructure partner to resolve the domain configuration and mitigate the warnings. August 13, 2026 19:44 UTC Monitoring - Our engineering team is co-ordinating with the infrastructure partner and we are awaiting a response from our partner to complete the remediation. We will provide further updates as soon as more information becomes available.
Official provider statusOfficial maintenance active
Planned Servicing Period for commercetools Checkout in the EU region — June 8, 2026 18:53 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Monday, 22nd June 2026 in the GCP EU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.europe-west1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 22, 2026 04:00 UTC Active - The planned service period is now starting. We strongly recommend to avoid letting shoppers start checkout from now on. June 22, 2026 04:15 UTC Completed - The planned service period is now complete, and all commercetools services are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Uptimus는 공식 상태 소스를 통해 Commercetools를 모니터링하고 장애, 유지보수 및 구성 요소 상태를 일관된 서비스 상태로 정규화합니다.
이 페이지에는 현재 25개 구성 요소, 20개 장애, 3개 유지보수 및 7일의 알려진 기록이 포함됩니다.
Uptimus는 독립 서비스이며 Commercetools와 제휴하지 않습니다. 정상 상태가 모든 사용자, 기기 또는 지역에 문제가 없음을 보장하지는 않습니다.
Commercetools 또는 모니터링 중인 구성 요소에서 주요하거나 심각한 중단을 보고하면 알림을 받습니다. 알림은 이메일, 푸시 및 구성된 연동을 포함해 워크스페이스에서 활성화된 채널로 전송할 수 있습니다. 사용 가능한 기록에는 20개 장애가 있어 현재 상태 이상의 맥락을 제공합니다. 최근 수집된 장애는 “Elevated API Error Rates - GCP North America”입니다.
성능 저하, 부분 영향 및 전체 중단이 아닌 소규모 장애에 대한 알림을 받습니다. Uptimus는 현재 Commercetools의 25개 구성 요소를 추적합니다: Composable Commerce: APIs - North America (Google Cloud), Composable Commerce: APIs - North America (AWS), Composable Commerce: APIs - Europe (Google Cloud), Composable Commerce: APIs - Europe (AWS). 알림은 이메일, 푸시 및 구성된 연동을 포함해 워크스페이스에서 활성화된 채널로 전송할 수 있습니다.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Major | ||
| 1810h 19mOngoing | Yes | Minor | ||
| 0m | Yes | Major | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor |
Planned work published by the official provider.
August 24, 2026 12:55 UTC Scheduled - This is not a maintenance of commercetools services but we ask you to check your set up to prevent expiring credentials. Our authentication service Identity used for authenticating users logging into our service tools was introduced in August 2025. If your organization is using Identity Enterprise SSO we ask that you please check the API Client expiry date for your SSO configuration within your Identity Provider. We are sharing this suggestion as 12 months is a common expiry setting. What happens if they expire? Should the keys expire Identity users will be temporarily locked out of our business service tools such as the Merchant Center and the Frontend Studio. They will get an error such as: "oauth2: invalid_client XXX: The provided client secret keys for app 'xyz' are expired." when logging in. To resolve this the SSO owner or an administrator will need to contact our support team so we can help resolve this. If you provide new keys before they expire, there will be no disruption. August 24, 2026 13:00 UTC Active - This is not a maintenance on commercetools services but we ask you to check your SSO set up for expiring credentials for Identity if you are using a third party provider to log into our business tooling. August 24, 2026 15:00 UTC Completed - Thank you for double checking your SSO credentials for identity and we hope our messaging may have helped to prevent any interruptions.
Started 2026년 8월 24일 오후 03:00 UTC · Ongoing
June 8, 2026 18:53 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Monday, 22nd June 2026 in the GCP EU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.europe-west1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 22, 2026 04:00 UTC Active - The planned service period is now starting. We strongly recommend to avoid letting shoppers start checkout from now on. June 22, 2026 04:15 UTC Completed - The planned service period is now complete, and all commercetools services are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Started 2026년 6월 22일 오전 04:15 UTC · Ongoing
June 8, 2026 18:57 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Wednesday, 17th June 2026 in the GCP AU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.australia-southeast1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 17, 2026 14:06 UTC Scheduled - The planned service period for commercetools Checkout in the GCP AU region is planned to start a bit later and is now scheduled to start at 14:30 UTC. All affected services will remain fully functional until this new time. June 17, 2026 14:38 UTC Active - The planned service period is now starting, and all commercetools Checkout services in the GCP AU region are affected. We strongly recommend to avoid letting shoppers start checkout from now on. June 17, 2026 14:59 UTC Completed - The planned service period is now complete, and all commercetools Checkout services in the GCP AU region are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Started 2026년 6월 17일 오후 02:59 UTC · Resolved 2026년 6월 17일 오후 02:59 UTC
Downdetector 공개 페이지는 주로 사용자 신고를 중심으로 합니다. Uptimus는 공급자가 제공하는 공식 사고, 유지보수 및 구성 요소 상태도 함께 표시합니다.
| 비교 기준 | Uptimus | Downdetector |
|---|---|---|
| Commercetools 커뮤니티 장애 신고 | 포함 | 포함 |
| 개별 신고와 광범위한 장애를 구분하는 적응형 기준선 | 포함 | 포함 |
| 24시간 신고 활동과 지역별 장애 지도 | 포함 | 포함 |
| 웹사이트, 상태 제공자, Steam 게임, Android 앱과 게임을 하나의 공간에서 관리 | 포함 | 별도 제품 |
| 같은 워크스페이스에서 이메일, 푸시 및 Webhook 알림 | 포함 | 별도 제품 |
| Commercetools 공식 사고 업데이트와 상태 타임라인 | 포함 | 사용자 신고 중심 |
| 구성 요소 상태와 유지보수 창을 분리해 표시 | 포함 | 공개 페이지에서는 제한적 |
The current official status of Commercetools cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Commercetools in the last 24 hours. Last official check: .
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