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Digital adoption platform for step-by-step guidance and user behavior analytics.
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Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official maintenance active
Scheduled Maintenance: Disaster Recovery (DR) Exercise - EU Region — Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 19 September 2026 Time: 11:00 AM IST – 15:00 PM IST (05:30 UTC – 09:30 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix
Official provider statusOfficial status checked
Whatfix has active maintenance
Official provider statusOfficial maintenance active
Scheduled Maintenance: Disaster Recovery (DR) Exercise — Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 21 June 2026 Time: 11:00 AM IST – 11:59 PM IST (05:30 UTC – 18:29 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1m | Yes | Major | ||
| 0m | Yes | Major | ||
| 1m | Yes | Major | ||
| 9m | Yes | Major | ||
| 27m | Yes | Major | ||
| 5m | Yes | Major | ||
| 8m | Yes | Major | ||
| 47m | Yes | Major |
Planned work published by the official provider.
Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 19 September 2026 Time: 11:00 AM IST – 15:00 PM IST (05:30 UTC – 09:30 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix
Started 2026년 9월 19일 AM 05:30 UTC · Ongoing
Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 21 June 2026 Time: 11:00 AM IST – 11:59 PM IST (05:30 UTC – 18:29 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix
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Uptimus는 공식 상태 소스를 통해 Whatfix를 모니터링하고 장애, 유지보수 및 구성 요소 상태를 일관된 서비스 상태로 정규화합니다.
이 페이지에는 현재 29개 구성 요소, 101개 장애, 5개 유지보수 및 8일의 알려진 기록이 포함됩니다.
Uptimus는 독립 서비스이며 Whatfix와 제휴하지 않습니다. 정상 상태가 모든 사용자, 기기 또는 지역에 문제가 없음을 보장하지는 않습니다.
Whatfix 또는 모니터링 중인 구성 요소에서 주요하거나 심각한 중단을 보고하면 알림을 받습니다. 알림은 이메일, 푸시 및 구성된 연동을 포함해 워크스페이스에서 활성화된 채널로 전송할 수 있습니다. 사용 가능한 기록에는 101개 장애가 있어 현재 상태 이상의 맥락을 제공합니다. 최근 수집된 장애는 “Whatfix Community”입니다.
성능 저하, 부분 영향 및 전체 중단이 아닌 소규모 장애에 대한 알림을 받습니다. Uptimus는 현재 Whatfix의 29개 구성 요소를 추적합니다: DAP (Web) - North America - End User Experience, DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North America - Dashboard, DAP (Web) - North America - Multi Format Outputs. 알림은 이메일, 푸시 및 구성된 연동을 포함해 워크스페이스에서 활성화된 채널로 전송할 수 있습니다.
Downdetector 공개 페이지는 주로 사용자 신고를 중심으로 합니다. Uptimus는 공급자가 제공하는 공식 사고, 유지보수 및 구성 요소 상태도 함께 표시합니다.
| 비교 기준 | Uptimus | Downdetector |
|---|---|---|
| Whatfix 커뮤니티 장애 신고 | 포함 |
The official status page for Whatfix reports normal operation. 0 reports were recorded for Whatfix in the last 24 hours. Last official check: .
Started 2026년 6월 21일 AM 05:30 UTC · Ongoing
We have scheduled a service upgrade in the PROD US environment (EAST and WEST) on December 13th, 2025, from 9:30 AM to 4:30 PM IST. Please note that the duration may vary. During this maintenance window, services are expected to remain fully operational. We will provide updates on the status page as the upgrade progresses.
Started 2025년 12월 13일 AM 04:00 UTC · Ongoing
We have scheduled a service upgrade in the PROD EU environment (SWI and North Europe) on December 6th, 2025, from 9:30 AM to 2:30 PM IST. Please note that the duration may vary. During this maintenance window, services are expected to remain fully operational. We will provide updates on the status page as the upgrade progresses. Update: The upgrade is currently in progress, and the maintenance window has been extended until 5:30 PM IST.
Started 2025년 12월 6일 AM 04:00 UTC · Ongoing
We will be conducting a Disaster Recovery (DR) exercise on our Europe (EU) data centers on October 4th, 2025, from 11:30 AM IST to 2:30 PM IST. Please note that the timing may vary slightly. Application services will not be affected during this exercise. We appreciate your understanding as we work to ensure the reliability and resilience of our systems.
Started 2025년 10월 4일 AM 06:00 UTC · Ongoing
| 포함 |
| 개별 신고와 광범위한 장애를 구분하는 적응형 기준선 | 포함 | 포함 |
|---|
| 24시간 신고 활동과 지역별 장애 지도 | 포함 | 포함 |
|---|
| 웹사이트, 상태 제공자, Steam 게임, Android 앱과 게임을 하나의 공간에서 관리 | 포함 | 별도 제품 |
|---|
| 같은 워크스페이스에서 이메일, 푸시 및 Webhook 알림 | 포함 | 별도 제품 |
|---|
| Whatfix 공식 사고 업데이트와 상태 타임라인 | 포함 | 사용자 신고 중심 |
|---|
| 구성 요소 상태와 유지보수 창을 분리해 표시 | 포함 | 공개 페이지에서는 제한적 |
|---|
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