WhatsApp, Instagram and Facebook messages might be delayed
Resolved
This incident has been resolved.
Jun 12, 2:27 PMResolved Jun 12, 6:29 PMMajorInstagram Direct MessagesWhatsApp
Status Provider
Home
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Status
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Service
Home
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Status
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Service
AI-powered customer support platform for ecommerce stores.
Source
auto
Category
Payments
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 1h ago
77
Components
0
Active incidents
0
Maintenance
3.85%
90d uptime
WhatsApp, Instagram and Facebook messages might be delayed
Jun 12, 2:27 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 25 of 77 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Automate | Operational | Group | Not recorded |
Helpdesk | Operational | Group | Not recorded |
Helpdesk Integrations 3rd party external integrations status. | Operational | Group | Not recorded |
Helpdesk Clusters A cluster contains a group of Gorgias helpdesk instances. | Operational | Group | Not recorded |
Help Center | Operational | Group | Not recorded |
Infrastructure & Cloud | Operational | Group | Not recorded |
Convert | Operational | Group | Not recorded |
AI Agent | Operational | Component | Not recorded |
Campaigns | Operational | Component | Not recorded |
Incoming and Outgoing email (we're using Mailgun as a backend). | Operational | Component | Not recorded |
Google Cloud Platform Google Container Engine | Operational | Component | Not recorded |
REST API Gorgias Helpdesk REST API - this API is central to the helpdesk and used by our Web & Mobile Apps as well as App developers. | Operational | Component | Not recorded |
REST API | Operational | Component | Not recorded |
us-east1-635c | Operational | Component | Not recorded |
Customer Help Center website | Operational | Component | Not recorded |
Flows | Operational | Component | Not recorded |
Google Cloud Platform Google Cloud Storage | Operational | Component | Not recorded |
Mailgun SMTP | Operational | Component | Not recorded |
Web App Frontend web application for our helpdesk. We'll use this component to report frontend specific issues. | Operational | Component | Not recorded |
us-east4-65cd | Operational | Component | Not recorded |
Custom Domains | Operational | Component | Not recorded |
Google Cloud Platform Google Kubernetes Engine | Operational | Component | Not recorded |
Mailgun inbound email | Operational | Component | Not recorded |
Mobile Apps iOS and Android applications | Operational | Component | Not recorded |
Order Management | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Gorgias is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
3.85%
Known uptime
26 known history days
77
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
50
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
AI Agent
Operational
Aircall Aircall Apps
Operational
Aircall Public API
Operational
Automate
Operational
Campaigns
Operational
1
operational days
0
degraded days
17
outage days
8
maintenance days
64
unknown days
Latest outages and degradations detected from the official status page.
This incident has been resolved.
This incident has been resolved.
Resolved โ Between 04:00 and 06:37 UTC on June 7, some customers may have experienced delays in ecommerce data updates within Gorgias. The issue has been fully resolved and all systems are operating normally. We apologize for any inconvenience caused.
This incident has been resolved.
This incident has been resolved. All events have been recovered
This incident has been resolved.
This incident has been resolved.
Incident is resolved.
This incident has been resolved.
This incident has been resolved.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Gorgias status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
http://status.gorgias.io
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
