Call Management Service Issue – Users in the EU region are unable to join Teams, Zoom, or Google meetings using Icon devices.
Resolved
This incident has been resolved.
Mar 25, 2:15 PMResolved Mar 25, 4:32 PMMinorCall Management ServiceLifesize Icon
Status Provider
Home
/
Status
/
Service
Operational
Lifesize Cloud Status
Video conferencing and contact center solutions for business communications.
Source
auto
Category
Cloud
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 4m ago
11
Components
0
Active incidents
0
Maintenance
12.5%
90d uptime
Call Management Service Issue – Users in the EU region are unable to join Teams, Zoom, or Google meetings using Icon devices.
Mar 25, 2:15 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
12.5%
Known uptime
8 known history days
11
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
50
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Audio Call Service
Operational
1
Call Management Service
Operational
1
Chat Service
Operational
1
Community
Operational
1
Kaptivo
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
1
outage days
6
maintenance days
82
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Call management service users from US unable to connect to meetings
Resolved
This incident has been resolved.
Mar 17, 1:52 PMResolved Mar 17, 5:36 PMMinorCall Management ServiceMultiway Call Service
Call management service users from US unable to connect to meetings
Resolved
This incident has been resolved.
Jan 21, 1:52 PMResolved Jan 21, 5:21 PMMinorCall Management Service
Lifesize cloud Platform – Service Interruption
Resolved
This incident has been resolved.
Oct 20, 12:36 PMResolved Oct 21, 12:39 AMMajorCall Management ServiceAudio Call Service
Call Management Issue
Resolved
This incident has been resolved.
Mar 12, 12:56 AMResolved Mar 12, 1:25 AMMajorCall Management Service
Call management service users from EMEA unable to connect to meetings
Resolved
Over the weekend, a fix was implemented to prevent the issue from occurring again.
Dec 5, 9:36 AMResolved Dec 9, 6:13 AMMinorCall Management ServiceMultiway Call Service
Call management service users from EMEA unable to connect to meetings
Resolved
This incident has been resolved.
Nov 25, 9:51 AMResolved Nov 26, 7:09 AMMajorCall Management Service
Microsoft 365 Calendar Service for Icon is impacted
Resolved
Microsoft has updated the interfaces used by the calendar integration for Lifesize Icon and customers will need to consent to new permissions in order for Icon devices to start receiving events again: https://support.lifesize.com/product/release-notes/cloud-services/#Calendar-Service
Oct 1, 3:50 PMResolved Oct 3, 4:00 PMMajorLifesize Icon
Lifesize Cloud Call Management Issue
Resolved
This incident has been resolved.
Aug 29, 9:34 AMResolved Aug 29, 1:41 PMMajorChat ServiceCall Management Service
Call management service encountered an issue In EMEA region that possibly resulted in being unable to Join the cloud meetings or access to Management Console
Resolved
This incident has been resolved.
Jul 10, 6:25 AMResolved Jul 10, 6:45 AMMinorCall Management ServiceAudio Call Service
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Lifesize Cloud Planned Maintenance (All Regions)
Completed
The scheduled maintenance has been completed.
Jun 7, 2:30 AMResolved Jun 7, 4:30 AMMaintenanceCall Management ServiceAudio Call Service
Mangement Console Maintenance
Completed
The scheduled maintenance has been completed.
May 29, 7:30 PMResolved May 29, 8:13 PMMaintenanceManagement Console
Management Console and Recording Services Maintenance
Completed
The scheduled maintenance has been completed.
May 1, 9:00 PMResolved May 1, 10:09 PMMaintenanceRecording ServiceManagement Console
Rolling Update of Monitoring Services for All Regions
Completed
The scheduled maintenance has been completed.
Apr 26, 2:00 AMResolved Apr 26, 4:00 AMMaintenanceCall Management ServiceAudio Call Service
Rolling Update of Backend Services for US Region
Completed
The scheduled maintenance has been completed.
Apr 3, 12:00 AMResolved Apr 3, 3:00 AMMaintenanceCall Management ServiceAudio Call Service
Rolling Update of Backend Services for Europe Region
Completed
The scheduled maintenance has been completed.
Apr 1, 10:00 PMResolved Apr 2, 1:00 AMMaintenanceCall Management ServiceAudio Call Service
Rolling Update of Backend Services for APAC Region
Completed
The scheduled maintenance has been completed.
Mar 20, 5:30 PMResolved Mar 20, 7:30 PMMaintenanceCall Management ServiceAudio Call Service
Mangement Console Maintenance
Completed
The scheduled maintenance has been completed.
Jan 28, 10:00 PMResolved Jan 28, 10:48 PMMaintenanceManagement Console
Management Console and Live Stream Player Maintenance
Completed
The scheduled maintenance has been completed.
Jan 27, 9:30 PMResolved Jan 27, 9:58 PMMaintenanceManagement Console
Lifesize Cloud Media Services Maintenance (Americas region)
Completed
The scheduled maintenance has been completed.
Jan 24, 5:00 PMResolved Jan 24, 7:00 PMMaintenanceCall Management ServiceAudio Call Service
About the Lifesize Cloud status page integration
Uptimus tracks the official Lifesize Cloud status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
http://status.lifesizecloud.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Lifesize Cloud components
Tracked components
Showing 1 to 11 of 11 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Audio Call Service Reports incoming Audio call status. | Operational | Component | Not recorded |
Call Management Service Provides device registration, chat, and call management services. | Operational | Component | Not recorded |
Chat Service Indicates the health of our chat and presence service | Operational | Component | Not recorded |
Community The web portal for customers to submit tickets to Lifesize Support | Operational | Component | Not recorded |
Kaptivo | Operational | Component | Not recorded |
Lifesize Icon | Operational | Component | Not recorded |
Lifesize Share Wireless screen sharing and room automation. | Operational | Component | Not recorded |
Management Console The web service that provides access to the web console for users and account managers. | Operational | Component | Not recorded |
Multiway Call Service Provides multiway calling capabilities. | Operational | Component | Not recorded |
Recording Service Indicates the status of the Lifesize Cloud Amplify recording and sharing service | Operational | Component | Not recorded |
Web Application call service Provides web browser-based call management services and guest calling service. | Operational | Component | Not recorded |
Get notified when Lifesize Cloud changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Lifesize Cloud on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Lifesize Cloud down right now?
Lifesize Cloud is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Lifesize Cloud?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Lifesize Cloud?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.