Experiencing degraded service
Resolved
We have upscaled our infrastructure, performance level restored, we are continuing monitoring
May 8, 8:00 PMResolved May 9, 12:27 AMNoneFrontend API
Status Provider
Home
/
Status
/
Service
Operational
Swell Status
Customer feedback software for growing businesses.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 10m ago
6
Components
0
Active incidents
0
Maintenance
16.67%
90d uptime
Experiencing degraded service
May 8, 8:00 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
16.67%
Known uptime
6 known history days
6
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
32
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Backend API
Operational
1
CDN
Operational
1
Dashboard
Operational
1
Frontend API
Operational
1
Hosted Checkout
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
4
outage days
1
maintenance days
84
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Data Processing Delays - Webhooks and Notifications
Resolved
This incident has been resolved.
Apr 17, 12:25 PMResolved Apr 17, 8:50 PMNoneHosted CheckoutBackend API
Experiencing degraded service
Resolved
After deploying the fix, everything looks working as expected
Apr 16, 2:44 PMResolved Apr 16, 4:27 PMNoneBackend API
Experiencing degraded service
Resolved
It was false-positive alarm from our logging system
Apr 11, 5:38 AMResolved Apr 11, 6:17 AMNoneBackend API
Experiencing degraded service
Resolved
The issue appears to be resolved, and systems are currently operating as expected. Our team will continue to monitor closely to ensure stability
Mar 20, 4:07 PMResolved Mar 20, 7:29 PMNone
Experiencing degraded service
Resolved
A fix has been implemented, and system performance has recovered from the degraded state. Our team will continue to monitor to ensure stability and address any further issues.
Feb 26, 12:16 PMResolved Feb 26, 9:50 PMNoneBackend API
Experiencing degraded service
Resolved
Side effect of upscaling database
Feb 26, 10:12 AMResolved Feb 26, 10:49 AMNoneBackend API
Experiencing degraded service
Resolved
We have upscaled our database to handle larger amount of data
Feb 26, 8:57 AMResolved Feb 26, 9:57 AMNoneBackend API
Experiencing degraded service
Resolved
We faced short time database connection problem
Feb 22, 2:52 PMResolved Feb 22, 3:25 PMNoneBackend API
Experiencing degraded service
Resolved
Our backend was not able to connect to cloud database provider, it was shortly resolved
Feb 20, 7:20 AMResolved Feb 20, 11:39 AMNoneBackend API
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Scheduled database maintenance
Completed
The scheduled maintenance has been completed.
Jun 9, 11:20 AMResolved Jun 9, 1:20 PMMaintenanceStorefrontsCDN
Updating storefronts infrastructure
Completed
The scheduled maintenance has been completed.
Feb 25, 11:00 AMResolved Feb 25, 12:00 PMMaintenanceStorefrontsHosted Checkout
System maintenance
Completed
The scheduled maintenance has been completed.
Dec 19, 10:00 AMResolved Dec 19, 11:00 AMMaintenance
General maintenance
Completed
The scheduled maintenance has been completed.
Nov 6, 5:00 PMResolved Nov 6, 6:00 PMMaintenanceBackend APIFrontend API
Routine Maintenance Notice
Completed
The scheduled maintenance has been completed.
Jul 25, 4:55 PMResolved Jul 25, 5:25 PMMaintenance
System maintenance
Completed
The scheduled maintenance has been completed.
Jan 7, 11:00 AMResolved Jan 7, 5:00 PMMaintenance
Scheduled database maintenance
Completed
The scheduled maintenance has been completed.
Feb 6, 4:00 AMResolved Feb 6, 8:00 AMMaintenanceStorefrontsHosted Checkout
Scheduled database maintenance
Completed
The scheduled maintenance has been completed.
Feb 5, 4:00 PMResolved Feb 5, 7:08 PMMaintenanceStorefrontsHosted Checkout
System upgrades
Completed
Our team has finished laying the groundwork for several new features and infrastructure enhancements, preparing the stage for some exciting developments in the future. Throughout the maintenance period, we diligently monitored system performance, working hard to minimize disruptions. Although the complexity of these upgrades may have caused intermittent disturbances for some users, our team promptly tackled any issues to maintain platform stability. If you're encountering any problems, please don't hesitate to reach out to our support team via your dashboard or by emailing us at support@swell.is. Excitingly, the maintenance phase has concluded! We sincerely appreciate your patience and understanding as we persist in enhancing our services for your benefit.
Nov 15, 5:00 PMResolved Nov 17, 12:45 AMMaintenanceStorefrontsCDN
Framework Update
Completed
The scheduled maintenance has been completed.
Jul 19, 2:00 PMResolved Jul 19, 4:00 PMMaintenanceStorefrontsHosted Checkout
About the Swell status page integration
Uptimus tracks the official Swell status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.swell.store
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Swell components
Tracked components
Showing 1 to 6 of 6 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Backend API | Operational | Component | Not recorded |
Frontend API | Operational | Component | Not recorded |
Dashboard | Operational | Component | Not recorded |
Hosted Checkout | Operational | Component | Not recorded |
CDN | Operational | Component | Not recorded |
Storefronts | Operational | Component | Not recorded |
Get notified when Swell changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Swell on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Swell down right now?
Swell is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Swell?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Swell?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.