Monitoring - Vanillasoft Service Disruption
Resolved
This incident has been resolved.
Jun 1, 7:12 PMResolved Jun 1, 11:05 PMNoneVanillaSoft Web Application
Status Provider
Home
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Status
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Service
Home
/
Status
/
Service
Sales engagement software for inside sales teams.
Source
auto
Category
Communication
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 53m ago
4
Components
0
Active incidents
0
Maintenance
16.67%
90d uptime
Monitoring - Vanillasoft Service Disruption
Jun 1, 7:12 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 4 of 4 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
VanillaSoft Web Application VanillaSoft.net Web Application | Operational | Component | Not recorded |
VanillaSoft Legacy Application VanillaSoft.net Legacy (Classic) Application | Operational | Component | Not recorded |
VanillaSoft VoIP/SMS VanillaSoft VoIP/SMS | Operational | Component | Not recorded |
VanillaSoft.com WebSite VanillaSoft.com Marketing WebSite | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Vanillasoft is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
16.67%
Known uptime
6 known history days
4
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
2
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
VanillaSoft Legacy Application
Operational
VanillaSoft VoIP/SMS
Operational
VanillaSoft Web Application
Operational
VanillaSoft.com WebSite
Operational
1
operational days
0
degraded days
5
outage days
0
maintenance days
84
unknown days
Latest outages and degradations detected from the official status page.
This incident has been resolved.
The issues affecting VoIP including failed to establish, inbound and outbound dialing SMS, VM drops and portal are now resolved.
This incident has been resolved.
We are pleased to confirm that all previously reported issues impacting the Clarity platform have now been fully resolved. Services are operating normally, including inbound call routing, call transfers, and click-to-dial functionality. We sincerely apologize for the inconvenience caused and thank you for your patience and understanding throughout this incident.
The issues relating to Failed to Ena le and SIP errors are now resolved. Thank your for your patience and understanding. We apologize for any inconvenience this interruption may have caused.
This incident has been resolved.
This issues is now resolved. If you are still experiencing issues, please contact our customer support team at 972-200-0179 option 2 during business hours or by email at support@vanillasoft.com. Thank you for your patience and we apologize for any inconveniences this may have caused.
The affected IP backbone carrier has implemented a solution, and we are monitoring the results. Service is currently restored to normal operations.
This incident is considered resolved. If you encounter further issues relating to SIP Error 408, please reach out to our customer support team. Thank you for your patience and understanding.
Outbound calls are now working. We will continue to monitor to ensure stability. If you experience any issues, please contact our Customer Support Team. Thank you.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Vanillasoft status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.vanillasoft.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
