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    Last checked 28 paź, 11:36 UTC

    Cherwell status

    IT service and asset management automation platform.

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    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      28 paź, 11:36 UTC
    2. Official maintenance active

      Neurons NVU AKS Update- SRE 2047523 — Neurons Platform AKS update will be performed on the NVU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.

      Official provider status
      28 paź, 04:46 UTC

    Cherwell outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    Brak ostatnich zgłoszeń awarii

    W ciągu ostatnich 24 godzin społeczność nie przesłała zgłoszeń awarii tego serwisu.

    Otrzymuj powiadomienia o zmianie statusu Cherwell

    Powiadomienia e-mail, push i webhook.

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    Mapa awarii Cherwell

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    Zobacz pełną mapę

    Mapa awarii Cherwell

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    Cherwell status history

    Official status observations, not measured service uptime.

    Cherwell components

    Component nameStatus
    Cherwell Ivanti Neurons for Secure Access and Zero Trust Access — AMERICAS statusUp
    Cherwell App Sanity statusUp
    Cherwell Ivanti Cloud Notification Service — CNS 1 statusUp
    Cherwell Service and Asset Management — Cherwell Self Service Portal statusUp
    Cherwell Dedicated Core — Dedicated Core (EMEA) statusUp
    Cherwell Ivanti Neurons Platform — Ivanti Neurons Platform (MLU) statusUp

    Cherwell incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved58m26 paź 202620:46 UTCYesUnknown
    Official status·Resolved27h 28m26 paź 202608:05 UTCYesUnknown
    Official status·Resolved28m10 paź 202619:14 UTCYesMinor
    Official status·Resolved2h 53m8 paź 202607:26 UTCYesUnknown
    Official status·Resolved4h 31m2 paź 202612:15 UTCYesMinor
    Official status·Resolved17h 24m1 paź 202623:27 UTCYesMinor
    Official status·Resolved143h 38m29 wrz 202611:01 UTCYesMinor
    Official status·Resolved12h 52m26 wrz 202615:40 UTCYesMajor

    O monitorowaniu Cherwell w Uptimus

    Uptimus monitoruje Cherwell przez oficjalne źródło i normalizuje incydenty, konserwacje oraz komponenty do jednego spójnego statusu.

    Strona zawiera obecnie 64 komponentów, 112 incydentów, 422 konserwacji i 77 dni znanej historii.

    Uptimus jest niezależny i nie jest powiązany z Cherwell. Prawidłowy status nie gwarantuje braku problemów u każdego użytkownika, urządzenia lub regionu.

    Jak Uptimus monitoruje Cherwell

    Otrzymuj alerty, gdy Cherwell lub monitorowany komponent zgłasza poważną albo krytyczną awarię. Alerty mogą trafiać przez kanały włączone w workspace, w tym e-mail, push i skonfigurowane integracje. Dostępna historia zawiera 112 incydentów i zapewnia kontekst wykraczający poza bieżący status. Ostatni zarejestrowany incydent to „Ivanti Neurons - Users may be unable to create or delete reports (2055298)”.

    Otrzymuj alerty o obniżonej wydajności, częściowym wpływie i mniejszych incydentach. Uptimus monitoruje obecnie 64 komponentów Cherwell: AMERICAS, App Sanity, CNS 1, Cherwell Self Service Portal. Alerty mogą trafiać przez kanały włączone w workspace, w tym e-mail, push i skonfigurowane integracje.

    Powiadomienia o konserwacji

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Ivanti Neurons for ITSM 2026.3 Upgrade - IAZ PRD

      Maintenance

      Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.

      Started 1 sty 2099, 07:00 UTC · Ongoing

    2. ✓

      Ivanti Neurons for ITSM 2026.3 Upgrade - NVZ PRD

      Maintenance

      Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.

      Started 1 sty 2099, 05:00 UTC · Ongoing

    3. ✓

      Ivanti Neurons for ITSM 2026.3 Upgrade - TTZ PRD

      Maintenance

      RESCHEDULED - Please read below as the date has been changed Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: TTZ PRD Maintenance Window Start Date/Time: Oct 25, 2026 05:00 UTC End Date/Time: Oct 25, 2026 09:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support

      Started 1 sty 2099, 00:00 UTC · Ongoing

    4. ✓

      Postponed - Ivanti Neurons for ITSM 2026.3 Upgrade - FFZ PRD

      Maintenance

      Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.

      Started 1 sty 2099, 00:00 UTC · Ongoing

    5. ✓

      Postponed - Ivanti Neurons for ITSM 2026.3 Upgrade - WAZ PRD

      Maintenance

      Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.

      Started 1 sty 2099, 00:00 UTC · Ongoing

    6. ✓

      Postponed - Ivanti Neurons for ITSM 2026.3 Upgrade - IRW PRD

      Maintenance

      Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.

      Started 1 sty 2099, 00:00 UTC · Ongoing

    7. ✓

      Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - CZero PRD

      Maintenance

      We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 11/07/26 08:00 UTC Estimated End Time: 11/07/26 12:00 UTC Impact: Tenants will be unavailable during the duration of the maintenance. For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

      Started 7 lis 2026, 08:00 UTC · Ongoing

    8. ✓

      Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVC PRD and STG/UAT

      Maintenance

      We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 11/07/26 06:00 UTC Estimated End Time: 11/07/26 10:00 UTC Impact: Tenants will be unavailable during the duration of the maintenance. For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

      Started 7 lis 2026, 06:00 UTC · Ongoing

    Otrzymuj alerty, gdy Cherwell publikuje planowaną, zaplanowaną lub aktywną konserwację. Uptimus zarejestrował 422 okien konserwacji z dostępnej historii Cherwell. Alerty mogą trafiać przez kanały włączone w workspace, w tym e-mail, push i skonfigurowane integracje.
    Powiadomienia o przywróceniu
    Dowiedz się, kiedy Cherwell lub dotknięty komponent wraca do prawidłowego działania. Strona zawiera 77 dni znanej historii; rozwiązane zdarzenia pozostają dostępne do analizy. Alerty mogą trafiać przez kanały włączone w workspace, w tym e-mail, push i skonfigurowane integracje.
    Komunikaty statusu
    Uptimus przechowuje nagłówek incydentu opublikowany przez Cherwell i pokazuje go ze znormalizowanym statusem. Dostępna historia zawiera 112 incydentów i zapewnia kontekst wykraczający poza bieżący status. Ostatni zarejestrowany incydent to „Ivanti Neurons - Users may be unable to create or delete reports (2055298)”.
    Szczegóły statusu
    Aktualizacje incydentów i konserwacji są zachowywane, aby śledzić analizę, łagodzenie i przywracanie. Ostatnia oficjalna aktualizacja zachowana przez Uptimus: „This incident has been resolved.”.
    Filtrowanie komponentów
    Wybierz wszystkie komponenty lub tylko używane produkty Cherwell. Oficjalne alerty uwzględniają wybór. Uptimus monitoruje obecnie 64 komponentów Cherwell: AMERICAS, App Sanity, CNS 1, Cherwell Self Service Portal. Filtrowanie zmienia dostarczane oficjalne alerty, ale nie usuwa zdarzeń z publicznej historii.

    Często zadawane pytania

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    Similar services
    Comparison

    Uptimus vs Downdetector dla Cherwell

    Publiczne strony Downdetector opierają się głównie na zgłoszeniach użytkowników. Uptimus łączy je z oficjalnymi incydentami, pracami serwisowymi i stanem komponentów, gdy dostawca je publikuje.

    Uptimus vs Downdetector dla Cherwell
    Kryteria porównaniaUptimusDowndetector
    Zgłoszenia społeczności dotyczące CherwellDostępneDostępne
    Adaptacyjna baza odróżniająca pojedyncze zgłoszenia od większej awariiDostępneDostępne
    Aktywność z 24 godzin i regionalna mapa awariiDostępneDostępne
    Jeden obszar dla stron, dostawców statusu, gier Steam oraz aplikacji i gier AndroidDostępneOddzielny produkt
    Alerty e-mail, push i webhook z tego samego obszaruDostępneOddzielny produkt
    Oficjalne aktualizacje i historia statusu CherwellDostępneOparte na zgłoszeniach
    Stan komponentów i prace serwisowe pokazane osobnoDostępneOgraniczone publicznie
    DostępneOparte na zgłoszeniach · Ograniczone publicznieOddzielny produkt

    The current official status of Cherwell cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Cherwell in the last 24 hours. Last official check: 28 paź, 11:36 UTC.

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