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IT service and asset management automation platform.
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The latest official observation is not fresh enough to confirm current service health.
Official provider statusOfficial maintenance active
Neurons NVU AKS Update- SRE 2047523 — Neurons Platform AKS update will be performed on the NVU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.
Official provider statusOfficial incident resolved
IRW-PRD – Email Service Issue — The email service issue in IRW-PRD has been resolved, and the service has remained stable during the monitoring period. No further issues have been observed.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 58m | Yes | Unknown | ||
| 27h 28m | Yes | Unknown | ||
| 28m | Yes | Minor | ||
| 2h 53m | Yes | Unknown | ||
| 4h 31m | Yes | Minor | ||
| 17h 24m | Yes | Minor | ||
| 143h 38m | Yes | Minor | ||
| 12h 52m | Yes | Major |
Uptimus monitoruje Cherwell przez oficjalne źródło i normalizuje incydenty, konserwacje oraz komponenty do jednego spójnego statusu.
Strona zawiera obecnie 64 komponentów, 112 incydentów, 422 konserwacji i 77 dni znanej historii.
Uptimus jest niezależny i nie jest powiązany z Cherwell. Prawidłowy status nie gwarantuje braku problemów u każdego użytkownika, urządzenia lub regionu.
Otrzymuj alerty, gdy Cherwell lub monitorowany komponent zgłasza poważną albo krytyczną awarię. Alerty mogą trafiać przez kanały włączone w workspace, w tym e-mail, push i skonfigurowane integracje. Dostępna historia zawiera 112 incydentów i zapewnia kontekst wykraczający poza bieżący status. Ostatni zarejestrowany incydent to „Ivanti Neurons - Users may be unable to create or delete reports (2055298)”.
Otrzymuj alerty o obniżonej wydajności, częściowym wpływie i mniejszych incydentach. Uptimus monitoruje obecnie 64 komponentów Cherwell: AMERICAS, App Sanity, CNS 1, Cherwell Self Service Portal. Alerty mogą trafiać przez kanały włączone w workspace, w tym e-mail, push i skonfigurowane integracje.
Planned work published by the official provider.
Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.
Started 1 sty 2099, 07:00 UTC · Ongoing
Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.
Started 1 sty 2099, 05:00 UTC · Ongoing
RESCHEDULED - Please read below as the date has been changed Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: TTZ PRD Maintenance Window Start Date/Time: Oct 25, 2026 05:00 UTC End Date/Time: Oct 25, 2026 09:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support
Started 1 sty 2099, 00:00 UTC · Ongoing
Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.
Started 1 sty 2099, 00:00 UTC · Ongoing
Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.
Started 1 sty 2099, 00:00 UTC · Ongoing
Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.
Started 1 sty 2099, 00:00 UTC · Ongoing
We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 11/07/26 08:00 UTC Estimated End Time: 11/07/26 12:00 UTC Impact: Tenants will be unavailable during the duration of the maintenance. For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
Started 7 lis 2026, 08:00 UTC · Ongoing
We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 11/07/26 06:00 UTC Estimated End Time: 11/07/26 10:00 UTC Impact: Tenants will be unavailable during the duration of the maintenance. For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
Started 7 lis 2026, 06:00 UTC · Ongoing
Publiczne strony Downdetector opierają się głównie na zgłoszeniach użytkowników. Uptimus łączy je z oficjalnymi incydentami, pracami serwisowymi i stanem komponentów, gdy dostawca je publikuje.
| Kryteria porównania | Uptimus | Downdetector |
|---|---|---|
| Zgłoszenia społeczności dotyczące Cherwell | Dostępne | Dostępne |
| Adaptacyjna baza odróżniająca pojedyncze zgłoszenia od większej awarii | Dostępne | Dostępne |
| Aktywność z 24 godzin i regionalna mapa awarii | Dostępne | Dostępne |
| Jeden obszar dla stron, dostawców statusu, gier Steam oraz aplikacji i gier Android | Dostępne | Oddzielny produkt |
| Alerty e-mail, push i webhook z tego samego obszaru | Dostępne | Oddzielny produkt |
| Oficjalne aktualizacje i historia statusu Cherwell | Dostępne | Oparte na zgłoszeniach |
| Stan komponentów i prace serwisowe pokazane osobno | Dostępne | Ograniczone publicznie |
The current official status of Cherwell cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Cherwell in the last 24 hours. Last official check: .
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