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Status

Service

Operational

Formstack Status

Online form building software for secure data collection and integration.

Source

auto

Service health overview

Operational snapshot

Normalized official status-page data for incidents, maintenance, components, and history.

6.67%

Known uptime

15 known history days

Components tracked

0 outage, 0 degraded

Incidents indexed

0 active right now

Maintenance windows

0 active or scheduled

Top affected components

Components with the most recent status-page events.

API

Operational

API & Document Generation

Operational

AWS S3

Operational

Amazon S3

Operational

Amazon S3

Operational

90-day status history

Daily rollup

Component changes, incidents, and maintenance windows grouped by day.

operational

degraded

outage

maintenance

unknown

operational days

degraded days

outage days

maintenance days

unknown days

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

Users Unable to Save, Publish, or Duplicate Forms

Resolved

We have identified and resolved the issue affecting form save, publish, and duplicate functionality within Formstack Forms for Salesforce. A fix has been released in version 4.155, and we are actively deploying this update to affected organizations. If you would prefer to install the update immediately, you can do so using the following package installation link: https://login.salesforce.com/packaging/installPackage.apexp?p0=04tg7000000BJDt We will continue monitoring the environment to ensure stability following the deployment. Thank you for your patience while we worked to resolve this issue.

Jun 10, 2:26 PMResolved Jun 10, 4:26 PMMajorEmbedded FormsSalesforce Application

Forms: Integration Settings Page Not Loading

Resolved

This incident has been resolved.

Jun 10, 2:22 PMResolved Jun 10, 4:04 PMMinorMain Application

Document Creation, Upload and Save Functionality Unavailable

Resolved

This incident has been resolved.

Jun 10, 12:56 PMResolved Jun 10, 4:03 PMCriticalAPI & Document Generation

Streamline: Workflow Session Failures with Data Search Step

Resolved

This incident has been resolved. We implemented a fix and affected workflow sessions successfully resumed processing.

May 28, 2:28 PMResolved May 28, 4:23 PMMinorSessions

Formstack Documents Returning 404 Errors When Accessing Documents and Builder Tabs

Resolved

This incident has been resolved.

May 20, 1:32 PMResolved May 20, 2:28 PMNoneAPI & Document Generation

reCaptcha Verification Login Loop

Resolved

The issue affecting reCAPTCHA verification during login has now been resolved. Users should be able to log in successfully without being redirected back to the verification step. We appreciate your patience while our team investigated and implemented the fix.

May 12, 2:53 PMResolved May 12, 3:56 PMMajorFS ID - Login Auth and Admin Panel

Investigating intermittent Salesforce Delivery authentication and merge failures.

Resolved

This issue has been resolved. Some customers may need to re-authenticate their Salesforce connection before Salesforce Delivery resumes successfully. If you continue to experience merge or delivery failures, please re-authenticate your Salesforce connection and retry the affected delivery. We appreciate your patience while our team investigated this issue.

May 11, 4:21 PMResolved May 11, 7:15 PMNoneAPI & Document Generation

Streamline: Workflow Issue Between Forms and Document Steps with Mapping

Resolved

This incident has been resolved.

May 8, 6:15 PMResolved May 8, 7:06 PMMinorFormsDocuments

Customers intermittently prompted to sign in while signing Formstack Sign documents

Resolved

The issue causing some users to be intermittently prompted to sign in while signing Formstack Sign documents has been resolved. If any users continue to experience the issue, retrying the action or reopening the signing link should allow the signing process to complete successfully. We appreciate your patience while our team investigated and resolved the issue.

May 8, 6:11 PMResolved May 8, 6:38 PMMinorDocuments

Formstack Sign: API Returning Wrong Date Format

Resolved

This incident has been resolved.

Apr 29, 3:05 PMResolved Apr 29, 5:39 PMMinorDocuments

Recent maintenance

Maintenance windows

Scheduled and completed maintenance windows are separated from incidents.

Forms Database Maintenance

Completed

The scheduled maintenance has been completed.

Jul 9, 7:00 AMResolved Jul 9, 10:00 AMMaintenanceEmail System (SendGrid)Main Application

Database Maintenance

Completed

The scheduled maintenance has been completed.

Jun 11, 6:00 AMResolved Jun 11, 9:00 AMMaintenanceWebsite & Management PortalFS ID - Login Auth and Admin Panel

Workflows Database Maintenance

Completed

The scheduled maintenance has been completed.

May 14, 6:00 AMResolved May 14, 7:00 AMMaintenanceWorkflows

Database Maintenance

Completed

The scheduled maintenance has been completed.

Jan 9, 12:00 PMResolved Jan 9, 2:00 PMMaintenanceFormstack Docs IntegrationFormstack ID (FSID)

FS ID and Forms Scheduled Maintenance

Completed

The scheduled maintenance has been completed.

Dec 6, 7:00 AMResolved Dec 6, 7:34 AMMaintenanceEmail System (SendGrid)FS ID - Login Auth and Admin Panel

Forms Application down for scheduled maintenance

Completed

The scheduled maintenance has been completed.

Dec 14, 7:00 AMResolved Dec 14, 8:00 AMMaintenanceMain ApplicationForms (Hosted & Embedded)

Formstack Help Site Migration

Completed

The scheduled maintenance has been completed.

Dec 22, 12:30 PMResolved Dec 24, 12:30 PMMaintenanceSupport Help Site

Zuora Billing System Maintenance

Completed

The scheduled maintenance has been completed.

Nov 14, 1:00 AMResolved Nov 14, 3:00 AMMaintenanceZuora Production API

Formstack Forms Email Maintenance

Completed

The scheduled maintenance has been completed.

Jul 28, 11:30 AMResolved Jul 28, 12:30 PMMaintenanceEmail System (SendGrid)

Scheduled Maintenance: Friday September 18th, 2020

Completed

The scheduled maintenance has been completed.

Sep 18, 5:00 PMResolved Sep 18, 5:30 PMMaintenance

About the Formstack status page integration

Uptimus tracks the official Formstack status page, normalizes upstream events, and separates incidents from scheduled maintenance.

Official source

https://www.intellistackstatus.com

Adapter

STATUSPAGE IO

Alert streams

Incidents, component changes, and maintenance windows.

Public SEO page

Indexable status history for users searching outage information.

Outage map preview

Regional reports can be layered on top of official provider status when user signals are available.

Formstack components

Tracked components

Showing 1 to 25 of 98 tracked components.

Component	Status	Type	Last changed
Intellistack Streamline	Operational	Group	Not recorded
Intellistack Streamline Integrations	Operational	Group	Not recorded
Formstack Forms	Operational	Group	Not recorded
Formstack Forms - Third Party Integrations Status' of our third party integrations with our Forms Product	Operational	Group	Not recorded
Formstack Sign	Operational	Group	Not recorded
Formstack Sign - Third Party Integrations	Operational	Group	Not recorded
Formstack Documents	Operational	Group	Not recorded
Formstack Documents - Third Party Integrations	Operational	Group	Not recorded
Formstack for Salesforce	Operational	Group	Not recorded
Formstack Support Portal Status of our Help Desk and Help Center	Operational	Group	Not recorded
Formstack Workflows	Operational	Group	Not recorded
Collaboration	Operational	Component	Not recorded
Dropbox	Operational	Component	Not recorded
Formstack ID (FSID) Authentication and user management services	Operational	Component	Not recorded
Google Drive	Operational	Component	Not recorded
HawkSoft	Operational	Component	Not recorded
Main Application	Operational	Component	Not recorded
Main Application	Operational	Component	Not recorded
Salesforce Third-party Form integration: Salesforce	Operational	Component	Not recorded
Salesforce Application	Operational	Component	Not recorded
Support Help Site	Operational	Component	Not recorded
Website & Management Portal	Operational	Component	Not recorded
API	Operational	Component	Not recorded
API & Document Generation	Operational	Component	Not recorded
Data and Data Mapping	Operational	Component	Not recorded

Get notified when Formstack changes status

Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.

Start monitoring View plans

Show Formstack on your own status page

Official provider components

Incident and maintenance separation

Workspace alerts and webhooks

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Frequently asked questions

Is Formstack down right now?

Formstack is currently marked as Operational in Uptimus based on the latest official status page check.

How often does Uptimus check Formstack?

Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.

Are maintenance windows counted as incidents?

No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.

Can I get alerts for Formstack?

Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

Users Unable to Save, Publish, or Duplicate Forms

Resolved

Jun 10, 2:26 PMResolved Jun 10, 4:26 PMMajorEmbedded FormsSalesforce Application

Forms: Integration Settings Page Not Loading

Resolved

This incident has been resolved.

Jun 10, 2:22 PMResolved Jun 10, 4:04 PMMinorMain Application

Document Creation, Upload and Save Functionality Unavailable

Resolved

This incident has been resolved.

Jun 10, 12:56 PMResolved Jun 10, 4:03 PMCriticalAPI & Document Generation

Streamline: Workflow Session Failures with Data Search Step

Resolved

This incident has been resolved. We implemented a fix and affected workflow sessions successfully resumed processing.

May 28, 2:28 PMResolved May 28, 4:23 PMMinorSessions

Formstack Documents Returning 404 Errors When Accessing Documents and Builder Tabs

Resolved

This incident has been resolved.

May 20, 1:32 PMResolved May 20, 2:28 PMNoneAPI & Document Generation

reCaptcha Verification Login Loop

Resolved

May 12, 2:53 PMResolved May 12, 3:56 PMMajorFS ID - Login Auth and Admin Panel

Investigating intermittent Salesforce Delivery authentication and merge failures.

Resolved

May 11, 4:21 PMResolved May 11, 7:15 PMNoneAPI & Document Generation

Streamline: Workflow Issue Between Forms and Document Steps with Mapping

Resolved

This incident has been resolved.

May 8, 6:15 PMResolved May 8, 7:06 PMMinorFormsDocuments

Customers intermittently prompted to sign in while signing Formstack Sign documents

Resolved

May 8, 6:11 PMResolved May 8, 6:38 PMMinorDocuments

Formstack Sign: API Returning Wrong Date Format

Resolved

This incident has been resolved.

Apr 29, 3:05 PMResolved Apr 29, 5:39 PMMinorDocuments

Recent maintenance

Maintenance windows

Scheduled and completed maintenance windows are separated from incidents.

Forms Database Maintenance

Completed

The scheduled maintenance has been completed.

Jul 9, 7:00 AMResolved Jul 9, 10:00 AMMaintenanceEmail System (SendGrid)Main Application

Database Maintenance

Completed

The scheduled maintenance has been completed.

Jun 11, 6:00 AMResolved Jun 11, 9:00 AMMaintenanceWebsite & Management PortalFS ID - Login Auth and Admin Panel

Workflows Database Maintenance

Completed

The scheduled maintenance has been completed.

May 14, 6:00 AMResolved May 14, 7:00 AMMaintenanceWorkflows

Database Maintenance

Completed

The scheduled maintenance has been completed.

Jan 9, 12:00 PMResolved Jan 9, 2:00 PMMaintenanceFormstack Docs IntegrationFormstack ID (FSID)

FS ID and Forms Scheduled Maintenance

Completed

The scheduled maintenance has been completed.

Dec 6, 7:00 AMResolved Dec 6, 7:34 AMMaintenanceEmail System (SendGrid)FS ID - Login Auth and Admin Panel

Forms Application down for scheduled maintenance

Completed

The scheduled maintenance has been completed.

Dec 14, 7:00 AMResolved Dec 14, 8:00 AMMaintenanceMain ApplicationForms (Hosted & Embedded)

Formstack Help Site Migration

Completed

The scheduled maintenance has been completed.

Dec 22, 12:30 PMResolved Dec 24, 12:30 PMMaintenanceSupport Help Site

Zuora Billing System Maintenance

Completed

The scheduled maintenance has been completed.

Nov 14, 1:00 AMResolved Nov 14, 3:00 AMMaintenanceZuora Production API

Formstack Forms Email Maintenance

Completed

The scheduled maintenance has been completed.

Jul 28, 11:30 AMResolved Jul 28, 12:30 PMMaintenanceEmail System (SendGrid)

Scheduled Maintenance: Friday September 18th, 2020

Completed

The scheduled maintenance has been completed.

Sep 18, 5:00 PMResolved Sep 18, 5:30 PMMaintenance

Formstack components

Tracked components

Showing 1 to 25 of 98 tracked components.

Component	Status	Type	Last changed
Intellistack Streamline	Operational	Group	Not recorded
Intellistack Streamline Integrations	Operational	Group	Not recorded
Formstack Forms	Operational	Group	Not recorded
Formstack Forms - Third Party Integrations Status' of our third party integrations with our Forms Product	Operational	Group	Not recorded
Formstack Sign	Operational	Group	Not recorded
Formstack Sign - Third Party Integrations	Operational	Group	Not recorded
Formstack Documents	Operational	Group	Not recorded
Formstack Documents - Third Party Integrations	Operational	Group	Not recorded
Formstack for Salesforce	Operational	Group	Not recorded
Formstack Support Portal Status of our Help Desk and Help Center	Operational	Group	Not recorded
Formstack Workflows	Operational	Group	Not recorded
Collaboration	Operational	Component	Not recorded
Dropbox	Operational	Component	Not recorded
Formstack ID (FSID) Authentication and user management services	Operational	Component	Not recorded
Google Drive	Operational	Component	Not recorded
HawkSoft	Operational	Component	Not recorded
Main Application	Operational	Component	Not recorded
Main Application	Operational	Component	Not recorded
Salesforce Third-party Form integration: Salesforce	Operational	Component	Not recorded
Salesforce Application	Operational	Component	Not recorded
Support Help Site	Operational	Component	Not recorded
Website & Management Portal	Operational	Component	Not recorded
API	Operational	Component	Not recorded
API & Document Generation	Operational	Component	Not recorded
Data and Data Mapping	Operational	Component	Not recorded