Investigating an issue with the Mobile Messaging component
This issue has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
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Status
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Customer experience platform for web, app, and everywhere in between.
Source
auto
Category
Analytics
Adapter
STATUSCAST STATUS
Verified
Pending review
Current state
Degraded
Checked 18m ago
10
Components
0
Active incidents
16
Maintenance
12.5%
90d uptime
Investigating an issue with the Mobile Messaging component
May 24, 8:56 PM
Normalized official status-page data for incidents, maintenance, components, and history.
12.5%
Known uptime
8 known history days
10
Components tracked
0 outage, 0 degraded
33
Incidents indexed
0 active right now
16
Maintenance windows
16 active or scheduled
Components with the most recent status-page events.
APIs
Operational
Apptimize
Operational
Email Messaging
Operational
Mobile Messaging
Operational
Mobile Wallet Passes
Operational
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
4
outage days
3
maintenance days
82
unknown days
Latest outages and degradations detected from the official status page.
This issue has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
Our engineering team has identified the source of the issue and the system has recovered. We are continuing to monitor for any other issues. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
As of approximately 10:15 AM PST / 17:15 UTC, we are actively investigating an issue involving the Mobile Messaging component. Our engineering team is working to identify and resolve this as quickly as possible. We will update our status page as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This issue has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
Our team is actively monitoring the issue and working to restore a full recovery. Customers using features that rely on attributes, personalization, and other mixed segmentation will still experience delays. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Our engineering team has identified the source of the issue and the system has recovered. We are continuing to monitor for any other issues. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
As of 9:55 AM PST / 16:55 UTC, we are actively investigating a service degradation that is resulting in delivery delays for non-broadcast messages. Our engineering team is working to identify and resolve this as quickly as possible. We will update our status page as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Since 10:14 AM Pacific time we are investigating an issue involving the Mobile Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Scheduled Change: Airship is in the process of migrating all TLS (Transport Layer Security) certificates from DigiCert to Google Trust Services (GTS). This is a phased rollout across our global infrastructure to ensure continued compliance with modern security standards. Timeline & Impacted Endpoints: General Migration: Rollout for various supplemental and regional endpoints is currently underway and may be completed ahead of the primary domains. Primary Domains: Migration for the following key endpoints is scheduled to begin on June 1, 2026: Dashboard: go.airship.com API Endpoints: go.urbanairship.com, go.asnapieu.com Action Required: If your systems rely on standard root certificate stores (the default for most modern browsers and servers), no action is required. However, if your engineering team has "pinned" or hardcoded DigiCert Root or Intermediate certificates, your connection to Airship will fail upon migration. To prevent service disruption, we strongly recommend removing these pins immediately. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This issue has been resolved. Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
Scheduled and completed maintenance windows are separated from incidents.
The www.airship.com maintenance has been completed. Customers should be able to view and access the web dashboard normally. Please contact Airship Support if you have any questions or if you notice unexpected behavior on www.airship.com.
Airship will be performing maintenance on www.airship.com starting at 1:00 AM PST on 6/17/2026. www.airship.com will be affected for approximately 10 minutes, until 1:10 AM PST on 6/17/2026. During this time, the web dashboard may be unavailable, and customers may see some errors when viewing the page. Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.
The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally. Please contact Airship Support if there are any questions or notice any unexpected behavior.
Airship will be performing maintenance on Performance Analytics starting at 5:00 PM PT on 06/03/2026. Our Performance Analytics product will be affected for approximately 60 minutes, until 6:00 PM PT on 06/03/2026. Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.
The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally. Please contact Airship Support if there are any questions or notice any unexpected behavior.
Airship will be performing maintenance on Performance Analytics starting at 5:00 PM PT on 04/06/2026. Our Performance Analytics product will be affected for approximately 60 minutes, until 6:00 PM PT on 04/06/2026. Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.
The www.airship.com maintenance has been completed. Customers should be able to view and access the web dashboard normally. Please contact Airship Support if you have any questions or if you notice unexpected behavior on www.airship.com.
Airship will be performing maintenance on www.airship.com starting at 1:00 AM on 3/11/2026. www.airship.com will be affected for approximately 10 minutes, until 1:10 AM on 3/11/2026. During this time, the web dashboard may be unavailable, and customers may see some errors when viewing the page. Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.
The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally. Please contact Airship Support if there are any questions or notice any unexpected behavior.
Airship will be performing maintenance on Performance Analytics starting at 5:00 PM PT on 02/19/2026. Our Performance Analytics product will be affected for approximately 60 minutes, until 6:00 PM PT on 02/19/2026.
Uptimus tracks the official Airship status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.airship.com
Adapter
STATUSCAST STATUS
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Showing 1 to 10 of 10 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
go.airship.com Airship's web user interface | Operational | Component | Not recorded |
www.airship.com Airship's marketing website | Operational | Component | Not recorded |
APIs Any of Airship's API services | Operational | Component | Not recorded |
Mobile Messaging Airship services related to the distribution of messages for mobile devices | Operational | Component | Not recorded |
Web Notifications Airship services related to the creation or distribution of web push notifications | Operational | Component | Not recorded |
Mobile Wallet Passes Airship services related to the creation or distribution of mobile wallet passes | Operational | Component | Not recorded |
Email Messaging Airship services related to the creation or distribution of email messages | Operational | Component | Not recorded |
SMS Messaging Airship services related to the creation or distribution of SMS messages | Operational | Component | Not recorded |
Apptimize Apptimize's web user interface or API services | Operational | Component | Not recorded |
Performance Analytics Airship services related to Performance Analytics | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Related status pages based on category, adapter type, and operational history.
Airship is currently marked as Degraded in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.