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IT service and asset management automation platform.
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Maintenance
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Official status checked
Cherwell has active maintenance
Official provider statusOfficial maintenance active
Neurons NVU AKS Update- SRE 2047523 — Neurons Platform AKS update will be performed on the NVU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.
Official provider statusOfficial incident resolved
IRW-PRD – Email Service Issue — The email service issue in IRW-PRD has been resolved, and the service has remained stable during the monitoring period. No further issues have been observed.
Official provider status0 înregistrări individuale în ultimele 24 de ore. Lista include importuri istorice; totalurile agregate ale sursei sunt afișate în grafic.
Observații ale statusului oficial, nu măsurători directe ale disponibilității.
Incidentele oficiale, semnalele timpurii și rapoartele comunitare sunt identificate separat. Semnalele timpurii acoperă doar ultimele 24 de ore. Datele folosesc fusul tău orar.
| Incident | Durată | ÎnceputUTC | Confirmare oficială | Severitate |
|---|---|---|---|---|
| 58m | Da | Necunoscută | ||
| 27h 28m | Da | Necunoscută | ||
| 28m | Da | Minor | ||
| 2h 53m | Da | Necunoscută | ||
| 4h 31m | Da | Minor | ||
| 17h 24m | Da | Minor | ||
| 143h 38m | Da | Minor | ||
| 12h 52m | Da | Major |
Uptimus monitorizează Cherwell prin sursa oficială de status și normalizează incidentele, ferestrele de mentenanță și starea componentelor într-un status unitar.
Această pagină include în prezent 64 componente monitorizate, 112 incidente indexate, 422 ferestre de mentenanță și 77 zile de istoric cunoscut.
Uptimus este un serviciu independent și nu este afiliat cu Cherwell. Un status sănătos nu garantează că fiecare utilizator, dispozitiv sau regiune este neafectată.
Primești notificări când Cherwell sau una dintre componentele monitorizate raportează o întrerupere majoră ori o problemă critică. Alertele pot fi trimise prin canalele activate în workspace, inclusiv email, push și integrările configurate. Istoricul disponibil conține 112 incidente indexate, oferind fiecărei alerte context dincolo de statusul actual. Un incident recent indexat a fost „Ivanti Neurons - Users may be unable to create or delete reports (2055298)”.
Primești alerte despre performanță degradată, impact parțial și incidente mai mici care nu reprezintă o întrerupere completă. Uptimus monitorizează în prezent 64 componente Cherwell: AMERICAS, App Sanity, CNS 1, Cherwell Self Service Portal. Alertele pot fi trimise prin canalele activate în workspace, inclusiv email, push și integrările configurate.
Planned work published by the official provider.
Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.
Started 1 ian. 2099, 07:00 UTC · Ongoing
Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.
Started 1 ian. 2099, 05:00 UTC · Ongoing
RESCHEDULED - Please read below as the date has been changed Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: TTZ PRD Maintenance Window Start Date/Time: Oct 25, 2026 05:00 UTC End Date/Time: Oct 25, 2026 09:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support
Started 1 ian. 2099, 00:00 UTC · Ongoing
Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.
Started 1 ian. 2099, 00:00 UTC · Ongoing
Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.
Started 1 ian. 2099, 00:00 UTC · Ongoing
Important Update: 2026.3 Release Postponement We are writing to inform you that the upcoming 2026.3 release has been postponed while we further refine a planned email security enhancement included in the release. Early customer feedback and validation in our STG environments make it clear that we need to adjust the enhancement to better account for existing email-based workflows and give customers more control over adoption. Security remains a top priority, as does ensuring that you have the flexibility, control and adoption path needed to implement changes successfully. Because deploying the current version of the enhancement could disrupt established business processes, we’ve chosen to delay the release. Here’s what this means for you: • The 2026.3 release will be rescheduled. • Existing email-based functionality will continue to operate as it does today. • Customers who have already upgraded non-production environments can continue using current email-based workflows without change. • No immediate action is required. We’ll share updated release timing and implementation guidance as soon as it is available. We believe taking additional time now is the most responsible path forward and will enable us to deliver a solution that achieves our security objectives while minimizing operational disruption for our customers. If you have any additional questions or concerns, please reach out to your Ivanti representative or open a support ticket. Thank you for your continued partnership and trust. *A scheduled date may appear in the title, or below showing much further in the future, this will be updated once the alternative date is confirmed.
Started 1 ian. 2099, 00:00 UTC · Ongoing
We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 11/07/26 08:00 UTC Estimated End Time: 11/07/26 12:00 UTC Impact: Tenants will be unavailable during the duration of the maintenance. For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
Started 7 nov. 2026, 08:00 UTC · Ongoing
We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 11/07/26 06:00 UTC Estimated End Time: 11/07/26 10:00 UTC Impact: Tenants will be unavailable during the duration of the maintenance. For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
Started 7 nov. 2026, 06:00 UTC · Ongoing
Paginile publice Downdetector se bazează în principal pe rapoartele utilizatorilor. Uptimus combină activitatea comunității cu incidentele oficiale, ferestrele de mentenanță și starea componentelor atunci când sursa le publică.
| Criterii de comparație | Uptimus | Downdetector |
|---|---|---|
| Rapoarte comunitare despre problemele Cherwell | Inclus | Inclus |
| Baseline adaptiv care separă rapoartele izolate de o întrerupere extinsă | Inclus | Inclus |
| Activitatea rapoartelor din 24 de ore și harta regională | Inclus | Inclus |
| Un singur spațiu pentru website-uri, provideri de status, jocuri Steam și aplicații sau jocuri Android | Inclus | Produs separat |
| Alerte prin e-mail, push și webhook din același spațiu de lucru | Inclus | Produs separat |
| Actualizări oficiale ale incidentelor și cronologia statusului Cherwell | Inclus | Bazat pe rapoarte |
| Starea componentelor și ferestrele de mentenanță păstrate separat | Inclus | Limitat pe paginile publice |
Pagina oficială de status pentru Cherwell raportează funcționare normală. În ultimele 24 de ore, furnizorul a marcat incidentul „IRW-PRD – Email Service Issue” ca rezolvat. Nu a fost înregistrat niciun raport despre Cherwell în ultimele 24 de ore. Ultima verificare oficială: .
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