Crucial Hosting — status

Official status checked

Crucial Hosting is experiencing issues

Official incident active

CloudLinux PHP Security Update – Version Number Clarification for CVE-2026-109618 and CVE-2026-109619 — Dear Customer, We’d like to clarify that some customers may still see PHP version numbers such as 8.2.34, even after the security patching has been completed. This is expected for servers running CloudLinux. CloudLinux has applied the required security fixes to its existing PHP packages without necessarily changing the version number. As a result, your PHP version may appear older than the fixed versions listed in the official PHP announcements, but the security fix for CVE-2026-109618 and CVE-2026-109619 is already included. For example, CloudLinux’s PHP 8.2.34 package includes the required security fix, so upgrading specifically to PHP 8.2.35 is not necessary to address these vulnerabilities. Our teams continue to monitor the environment. Thank you for your patience and understanding as we continue to keep your hosting environment secure.

Official incident active

Important Security Update: PHP Security Mitigations for Managed Servers — On 21 October 2026, two critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, were reported. These vulnerabilities could potentially allow attackers to execute code on a web server without authentication. Our security and infrastructure teams are actively working to address these vulnerabilities across our managed VPS and Dedicated Server environments. We have applied the relevant security updates to servers where patched PHP packages are available. Security fixes may not be available for some older PHP versions, particularly those that have reached end of life, and updates may not be released for these versions in the future. What do you need to do? No immediate action is required if your websites are using latest PHP versions and the server has been updated. If you have concerns about your server's patch status, please contact our support team for assistance. If you notice unusual activity, such as unexpected redirects, unfamiliar administrator accounts, unknown files, high CPU usage or outbound spam, please contact our support team immediately. If your websites are running on older PHP versions (anything below php 8.1), we recommend updating your websites to be compatible with the latest supported PHP versions and upgrading the PHP version on your server accordingly. If you encounter any challenges updating your website or need assistance with the process, please feel free to contact our support team. We’ll be happy to help. We continue to monitor the situation and will share further updates as more information becomes available. Thank you for your patience and understanding as we work to keep your hosting environment secure.

Official incident active

Important Security Update: PHP Security Mitigations — We’re pleased to share that PHP security patching has been completed across our shared Linux hosting environment to address the vulnerabilities CVE-2026-109618 and CVE-2026-109619. As an additional precaution, the temporary security mitigation limits applied earlier remain in place while we continue working to fully mitigate the risk. These limits may temporarily affect certain file uploads, large form submissions, and backup restores. Our teams are continuing to monitor the environment closely. We will provide further updates once the remaining restrictions can be safely removed. Thank you for your patience, understanding, and continued trust in us as we work to keep your hosting environment secure.