Payment Failures Impacting Card Readers
Resolved
Fix was successful. Payments behavior has returned to normal .
Jun 12, 1:06 AMResolved Jun 12, 1:24 AMMajorPoint of Sale (POS)Customer Facing Display (CFD)
Status Provider
Home
/
Status
/
Service
Operational
Gotab Status
Mobile payment, ordering, rewards.
Source
auto
Category
Payments
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 23m ago
45
Components
0
Active incidents
0
Maintenance
11.11%
90d uptime
Payment Failures Impacting Card Readers
Jun 12, 1:06 AM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
11.11%
Known uptime
9 known history days
45
Components tracked
0 outage, 0 degraded
35
Incidents indexed
0 active right now
1
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Twilio SMS Long Code, North America
Operational
13
Heroku
Operational
3
Twilio REST API
Operational
3
AWS rds-us-east-1
Operational
1
AWS rds-us-east-2
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
2
degraded days
3
outage days
3
maintenance days
81
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Platform Latency
Resolved
This incident has been resolved.
May 9, 12:27 AMResolved May 9, 1:13 AMMajorPoint of Sale (POS)Card-Present Payment System
Platform Latency
Resolved
Our engineering team has resolved the incident and verified that normal operations have been restored.
Apr 18, 8:55 PMResolved Apr 19, 12:32 AMMinorPoint of Sale (POS)Kitchen Display System (KDS)
Tap to Pay Payment Failures
Resolved
Our team worked with our payment processor Adyen to update the Adyen SDK to fix any tap to pay issues. Most device should update the GoTab app automatically but to be sure, navigate to the Play Store and also check for a GoTab app update to version 4.1.0 version 77, which resolves any outstanding tap to pay issues.
Mar 6, 6:39 PMResolved Mar 11, 5:07 PMMinorPoint of Sale (POS)Card-Present Payment System
System Latency
Resolved
All system monitors are continuing to report health metrics within expected ranges.
Feb 26, 6:33 PMResolved Feb 26, 8:56 PMMinorPoint of Sale (POS)Kiosk
Support chat unavailable
Resolved
Our service provider has restored connectivity and GoChat is operational. We apologize for the unexpected interruption. If you experience any lingering issues, please reach out to our support hotline at +1-703-552-4690.
Feb 18, 2:02 AMResolved Feb 18, 3:01 AMCriticalChat Support
QR and Kiosk ordering incident
Resolved
QR and kiosk ordering has been restored
Dec 4, 3:41 PMResolved Dec 4, 4:01 PMCriticalKioskQR Ordering
System outage
Resolved
Our cloud service provider has marked the incident as resolved and we are observing consistent service performance. We will continue to monitor and adjust accordingly.
Nov 18, 12:12 PMResolved Nov 18, 3:13 PMCriticalUptime
Chat Platform Outage
Resolved
This incident has been resolved.
Sep 26, 11:42 PMResolved Sep 27, 12:28 AMMinorChat Support
Text Notifications
Resolved
Our messaging provider is reporting that services have been restored, although queued messages will take some time to process through the system. New messages sent will be delivered as normal.
Aug 28, 7:35 PMResolved Aug 28, 8:50 PMMinorSMS
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Scheduled Database Upgrade
Completed
The scheduled maintenance has been completed.
Oct 12, 8:00 AMResolved Oct 12, 11:00 AMMaintenanceUptime
About the Gotab status page integration
Uptimus tracks the official Gotab status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.gotab.io
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Gotab components
Tracked components
Showing 1 to 25 of 45 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Infrastructure | Operational | Group | Not recorded |
Payments | Operational | Group | Not recorded |
Card-Not-Present Payment System Services related to acceptance of credit cards via QR ordering and manual keyed entry on POS | Operational | Component | Not recorded |
Point of Sale (POS) | Operational | Component | Not recorded |
Card-Present Payment System Services related to card tokenization and transactions conducted on physical payment terminals | Operational | Component | Not recorded |
Customer Facing Display (CFD) | Operational | Component | Not recorded |
Kitchen Display System (KDS) | Operational | Component | Not recorded |
QR Ordering | Operational | Component | Not recorded |
Uptime | Operational | Component | Not recorded |
Kiosk | Operational | Component | Not recorded |
Stripe JS | Operational | Component | Not recorded |
Print Services | Operational | Component | Not recorded |
Stripe API | Operational | Component | Not recorded |
Manager Dashboard | Operational | Component | Not recorded |
Twilio SMS Long Code, North America | Operational | Component | 6/18/2026 |
SMS Services related to text messaging | Operational | Component | Not recorded |
Twilio SMS Delivery Notifications & Status Callbacks | Operational | Component | Not recorded |
Chat Support | Operational | Component | Not recorded |
Twilio REST API | Operational | Component | 6/19/2026 |
AWS rds-us-east-1 | Operational | Component | Not recorded |
RFID Reading | Operational | Component | Not recorded |
AWS rds-us-east-2 | Operational | Component | Not recorded |
AWS rds-us-west-1 | Operational | Component | Not recorded |
AWS sqs-us-east-1 | Operational | Component | Not recorded |
AWS s3-us-standard | Operational | Component | Not recorded |
Get notified when Gotab changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Gotab on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Gotab down right now?
Gotab is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Gotab?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Gotab?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.