Hornetsecurity — status

October 21, 2026 21:49 CEST Scheduled - We will be performing scheduled maintenance on Webmailer (Continuity Service). During the maintenance period, the service will be unavailable. Other services and email flow will not be affected. We apologise for the inconvenience and appreciate your understanding. October 21, 2026 21:51 CEST Active - Scheduled Maintenance has started. October 23, 2026 17:13 CEST Completed - Scheduled Maintenance has ended and Continuity Service is fully available again.

Started 23 oct. 2026, 15:13 UTC · Ongoing

October 21, 2026 15:34 CEST Scheduled - We will be performing a database re-synchronisation for 365 Permission Manager in the coming hours. During this maintenance period, the application will be unavailable for a subset of tenants. Users within the affected tenants may be able to access the login page, but after signing in they will encounter console errors, and all product functionality will remain unavailable. Service will be restored once the re-synchronisation has been completed. We apologise for the inconvenience and appreciate your understanding. October 21, 2026 16:18 CEST Active - Scheduled Maintenance has started. October 22, 2026 18:06 CEST Completed - Scheduled Maintenance has ended and 365 Permission Manager is fully available again.

Started 22 oct. 2026, 16:06 UTC · Ongoing

October 21, 2026 21:49 CEST Scheduled - We will be performing scheduled maintenance on Webmailer (Continuity Service). During the maintenance period, the service will be unavailable. Other services and email flow will not be affected. We apologise for the inconvenience and appreciate your understanding. October 21, 2026 21:51 CEST Active - Scheduled Maintenance has started.

Started 21 oct. 2026, 19:51 UTC · Ongoing

October 14, 2026 16:46 CEST Scheduled - We plan to release a new version on this day: 2026-10-19 10:20 CET The 365 Permission Manager Service may be partially disrupted during the maintenance time window. October 19, 2026 10:27 CEST Active - Scheduled Maintenance has started. October 19, 2026 16:23 CEST Completed - Scheduled Maintenance has ended and 365 Permission Manager is fully available again.

Started 19 oct. 2026, 14:23 UTC · Ongoing

October 7, 2026 17:47 CEST Scheduled - Phishing simulation landing pages now use HTTPS to support compatibility with modern browsers, ensure reliable access to the Most Teachable Moment page, improve reporting accuracy for phishing interactions, and align with current security standards. Depending on their configuration, some customers may need to update their infrastructure to use the new domains: Customers using IP/DKIM whitelisting do not need to make any changes. Customers who generated a domain list in the Control Panel must regenerate the list as soon as possible and update their infrastructure. If the new domains are not added, simulation statistics may be inaccurate, emails may not be delivered, or autoclickers and other filters may intercept emails. You can find additional information in the Release Notes: https://www.hornetsecurity.com/en/release-notes/security-awareness-service-2026-10-06/ October 7, 2026 17:50 CEST Active - For awareness, this maintenance note will remain available for the next few days. October 12, 2026 15:13 CEST Completed - Phishing simulation landing pages now use HTTPS to support compatibility with modern browsers, ensure reliable access to the Most Teachable Moment page, improve reporting accuracy for phishing interactions, and align with current security standards. Depending on their configuration, some customers may need to update their infrastructure to use the new domains: Customers using IP/DKIM whitelisting do not need to make any changes. Customers who generated a domain list in the Control Panel must regenerate the list as soon as possible and update their infrastructure. If the new domains are not added, simulation statistics may be inaccurate, emails may not be delivered, or autoclickers and other filters may intercept emails. You can find additional information in the Release Notes: https://www.hornetsecurity.com/en/release-notes/security-awareness-service-2026-10-06/

Started 12 oct. 2026, 13:13 UTC · Ongoing

September 16, 2026 15:16 CEST Scheduled - At Hornetsecurity, we’re continually enhancing the security of the Hornet.email platform to keep pace with evolving best practices. As part of this ongoing work, we’re introducing a change that may affect some of your users’ accounts. Users who regularly sign in to Hornet.email will not be affected - no action is needed for them. For any of your users who haven’t logged into Hornet.email since April 28, 2026, their existing password will need to be reset the next time they try to access their account after September 17, 2026. What this means for your organisation: - Users who’ve signed in on or after April 28, 2026 are unaffected. - Users who haven’t logged in since April 28, 2026 will need a password reset the next time they access their account after September 17, 2026. - As a Control Panel administrator, you can perform this reset for any affected user whenever it’s needed. We’re sharing this so you’re aware of the potential impact and can support any inactive users smoothly if and when they need access again. If you’d like to review which of your users may be affected, you can check sign-in activity in the Control Panel at any time. September 17, 2026 14:45 CEST Active - The maintenance has now started. September 18, 2026 13:06 CEST Active - Although the maintenance is complete, this status will remain visible for awareness until Monday, 21 September. September 23, 2026 08:48 CEST Completed - The monitoring of the maintenance has been completed.

Started 23 sept. 2026, 06:48 UTC · Ongoing

September 8, 2026 14:41 CEST Scheduled - The 365 Total Backup Service (DE & UK Regions) will undergo scheduled maintenance as we add additional resources and performance enhancements. During this maintenance window, the 365 Total Backup Service will be unavailable for a subset of tenants on the DE & UK Regions. No other regions will be affected. Other services and email flow will also not be affected by this maintenance. September 16, 2026 10:00 CEST Active - Scheduled Maintenance has started. September 19, 2026 07:42 CEST Active - The scheduled maintenance for 365 Total Backup Service on the DE & UK Regions, is taking longer than initially anticipated hence the maintenance window will need to be extended further to ensure all improvements planned are fully integrated. We apologise for any inconvenience such delay may cause and we'll make sure to keep this space updated as soon as the maintenance has completed successfully. September 20, 2026 20:03 CEST Completed - Scheduled Maintenance has completed successfully.

Started 20 sept. 2026, 18:03 UTC · Resolved 20 sept. 2026, 18:03 UTC

September 7, 2026 19:00 CEST Scheduled - We will be performing a database re-synchronisation for 365 Permission Manager in the coming hours. During this maintenance period, the application will be unavailable. Users may be able to access the login page, but after signing in they will encounter console errors, and all product functionality will remain unavailable. Service will be restored once the re-synchronisation has been completed. We apologise for the inconvenience and appreciate your understanding. September 7, 2026 19:15 CEST Active - Scheduled Maintenance has started. September 7, 2026 20:50 CEST Completed - Scheduled Maintenance has ended and 365 Permission Manager is fully available again.

Started 7 sept. 2026, 18:50 UTC · Resolved 7 sept. 2026, 18:50 UTC