Sinch — status

Services :: DI SMS 365 (SMSX) PCR Number :: PCRSDI-12388 Start Date and Time (GMT):: 9th December 2026 05:00 Hrs. End Date and Time (GMT):: 9th December 2026 10:00 Hrs. Impact Mobile Terminating (MT) Traffic : Potential latency Mobile Originated (MO) Traffic : Potential latency DR Notification : No Impact Report Manager Access : No Impact Report Manager Statistics : No Impact Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems. Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

Started 9 dec. 2026, 05:00 UTC · Ongoing

Services :: DI SMS 365 (SMSX) PCR Number :: PCRSDI-12387 Start Date and Time (GMT):: 8th December 2026 05:00 Hrs. End Date and Time (GMT):: 8th December 2026 10:00 Hrs. Impact Mobile Terminating (MT) Traffic : Potential latency Mobile Originated (MO) Traffic : Potential latency DR Notification : No Impact Report Manager Access : No Impact Report Manager Statistics : No Impact Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems. Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

Started 8 dec. 2026, 05:00 UTC · Ongoing

Services :: DI SMS 365 (SMSX) PCR Number :: PCRSDI-12386 Start Date and Time (GMT):: 7th December 2026 05:00 Hrs. End Date and Time (GMT):: 7th December 2026 10:00 Hrs. Impact Mobile Terminating (MT) Traffic : Potential latency Mobile Originated (MO) Traffic : Potential latency DR Notification : No Impact Report Manager Access : No Impact Report Manager Statistics : No Impact Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems. Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

Started 7 dec. 2026, 05:00 UTC · Ongoing

We are writing to inform you that the concerned maintenance activity has been postponed to the below mentioned timeframe. Type: Service Announcement & Maintenance Previous Start Time: 2026-10-15 07:00 UTC Previous End Time: 2026-10-15 08:00 UTC New Start Time: 2026-12-01 07:00 UTC New End Time: 2026-12-01 08:00 UTC As part of our commitment to platform reliability, security, and scalability, Sinch is adding a brand-new, high-efficiency site to our core SMSC billing and messaging routing engine product. This site expansion introduces a next-generation, high-performance architecture to significantly increase our regional capacity, improve overall platform stability, and ensure robust message processing. New Regional Connection Endpoints that are planned to go live 2026-10-15 during the aforementioned time window. US SMPP: us6.smpp.api.sinch.com: US HTTP SMS: us6.httpsms.api.sinch.com US Lookup API: us6.httplookup.api.sinch.com Action Required: Firewall Whitelisting To ensure uninterrupted message delivery as we scale our traffic to include this new site we request that you update your firewall settings. Affected API Endpoint: (This change only affects customers connecting to either of the following US endpoints) US SMPP: us1.smpp.api.sinch.com and/or us7.smpp.api.sinch.com US HTTP SMS: us1.httpsms.api.sinch.com and/or us7.httpsms.api.sinch.com US Lookup API: us1.httplookup.api.sinch.com and/or us7.httplookup.api.sinch.com IP Addresses to Whitelist Please coordinate with your network security team to whitelist these target IP addresses: 35.95.194.74 44.239.11.143 52.32.122.205 If for any reason the maintenance is extended, cancelled, or postponed, we will advise you accordingly. Please contact [email protected] should you require further information or assistance.

Started 1 dec. 2026, 07:00 UTC · Ongoing

Our Toll-Free number provider has scheduled a maintenance. Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada. Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States. Maintenance start time: 2026-11-24 04:00 UTC Maintenance end time: 2026-11-24 08:00 UTC

Started 24 nov. 2026, 04:00 UTC · Ongoing

An external supplier has scheduled a maintenance. Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada. Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States. Maintenance Start Time: 2026-11-19 05:00 UTC Maintenance End Time: 2026-11-19 11:00 UTC

Started 19 nov. 2026, 05:00 UTC · Ongoing

Our Toll-Free number provider has scheduled a maintenance. Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada. Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States. Maintenance start time: 2026-11-19 04:00 UTC Maintenance end time: 2026-11-19 08:00 UTC

Started 19 nov. 2026, 04:00 UTC · Ongoing

We will be undergoing scheduled maintenance during this time.

Started 18 nov. 2026, 05:00 UTC · Ongoing