Some Credit Card Registrations are Failing
Resolved
This issue has been resolved.
Jun 11, 9:14 PMResolved Jun 15, 7:17 PMNoneTango PortalRaaS API v2 - Production
Status Provider
Home
/
Status
/
Service
Operational
Tango Card Status
Global rewards and payouts platform for gift cards, prepaid cards, and more.
Source
auto
Category
Payments
Adapter
API V1 STATUS
Verified
Pending review
Current state
Operational
Checked 4m ago
10
Components
0
Active incidents
0
Maintenance
16.67%
90d uptime
Some Credit Card Registrations are Failing
Jun 11, 9:14 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
16.67%
Known uptime
6 known history days
10
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
50
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Help Centers
Operational
1
Item
Operational
1
Landing Page
Operational
1
RaaS API v2 - Production
Operational
1
RaaS API v2 - Sandbox
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
5
outage days
0
maintenance days
84
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Degraded Performance in Reward Link Physical Checkout
Resolved
The issue affecting some recipients during physical Reward Link checkout has been resolved. ZIP code validation on the address page is now functioning as expected, and impacted recipients should be able to complete checkout normally. We will continue to monitor the experience to ensure ongoing stability.
May 13, 3:10 AMResolved May 13, 4:23 AMMinorReward Link - Production
Tango Portal ACH Funding is Experiencing Issues
Resolved
This incident has been resolved.
May 11, 10:01 PMResolved May 12, 12:47 AMMajorTango Portal
Intermittent issues with sending Physical Reward Link Redemptions
Resolved
This issue has been investigated and resolved. Services are restored.
May 8, 9:28 PMResolved May 8, 9:45 PMMinorReward Link - Production
Some users experiencing ACH errors
Resolved
The issue has been fixed.
Apr 20, 3:17 PMResolved Apr 20, 3:59 PMMajorTango Portal
Customers experiencing Supplier Issues
Resolved
This was a supplier issue and not a Tango platform issue
Mar 11, 6:46 PMResolved Mar 11, 10:15 PMNoneTango PortalTango Card Website
Receiving 422 error codes when placing orders
Resolved
This incident has been resolved.
Feb 27, 4:57 AMResolved Feb 27, 5:18 AMCriticalTango PortalRaaS API v2 - Production
Tango API credentials are not visible in the Portal for users with custom roles
Resolved
This incedent has benn resolved.
Feb 26, 7:51 PMResolved Feb 27, 4:55 AMNoneTango Portal
Tango Portal Login Issues
Resolved
This incident has been resolved.
Feb 23, 2:20 PMResolved Feb 23, 9:52 PMCriticalTango Portal
Engineering is investigating a potential partial outage related to our payment processing provider.
Resolved
This incident has been resolved.
Dec 16, 6:03 PMResolved Dec 18, 7:00 PMNone
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Prod Database Maintenance
Completed
The scheduled maintenance has been completed.
Jul 15, 6:00 AMResolved Jul 15, 10:53 AMMaintenanceTango Card WebsiteLanding Page
Postgres Database Maintenance
Completed
The scheduled maintenance has been completed.
Feb 27, 6:00 AMResolved Feb 27, 11:57 AMMaintenanceTango Card WebsiteLanding Page
SandBox Postgres Database Maintenance
Completed
The schedule Maintenance for Sandbox is complete and validation passed.
Feb 20, 6:00 AMResolved Feb 20, 11:05 AMMaintenanceRaaS API v2 - SandboxReward Link - Sandbox
July 30 Security Hardening Maintenance
Completed
The scheduled maintenance has been completed.
Jul 31, 5:00 AMResolved Jul 31, 6:37 AMMaintenanceLanding PageRaaS API v2 - Production
July 9 Sandbox Security Hardening Maintenance
Completed
The scheduled maintenance has been completed.
Jul 10, 1:00 AMResolved Jul 10, 2:38 AMMaintenanceRaaS API v2 - SandboxLanding Page
Prod Instance Class Update and Password Rotation
Completed
The scheduled maintenance has been completed.
May 16, 6:00 AMResolved May 16, 10:00 AMMaintenanceTango Card WebsiteItem
SandBox Instance Class Update and Password Rotation
Completed
The scheduled maintenance has been completed.
Apr 24, 6:00 AMResolved Apr 24, 8:16 AMMaintenanceRaaS API v2 - SandboxLanding Page
Finalize Postgres Database Maintenance
Completed
The scheduled maintenance has been completed.
Feb 22, 7:00 AMResolved Feb 22, 11:00 AMMaintenanceTango Card WebsiteRaaS API v2 - Production
Postgres Database Maintenance
Completed
The scheduled maintenance has been completed.
Feb 14, 7:00 AMResolved Feb 14, 1:59 PMMaintenanceTango Card WebsiteRaaS API v2 - Production
Notice of Scheduled Maintenance in SANDBOX
Completed
The scheduled maintenance has been completed.
Feb 8, 7:00 AMResolved Feb 8, 11:00 AMMaintenanceRaaS API v2 - SandboxReward Link - Sandbox
About the Tango Card status page integration
Uptimus tracks the official Tango Card status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.tangocard.com
Adapter
API V1 STATUS
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Tango Card components
Tracked components
Showing 1 to 10 of 10 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
RaaS API v2 - Production Rewards as a Service API v2 | Operational | Component | Not recorded |
RaaS API v2 - Sandbox Rewards as a Service API v2 | Operational | Component | Not recorded |
Tango Portal Tango's Portal | Operational | Component | Not recorded |
Reward Link - Production The Reward Link product spans issuance and redemption of Reward Links, Promo Links, and Physical Reward Links. | Operational | Component | Not recorded |
Reward Link - Sandbox Sandbox Reward Links | Operational | Component | Not recorded |
Tango Card Website www.tangocard.com | Operational | Component | Not recorded |
Help Centers help.tangocard.com, help.rewardsgenius.com | Operational | Component | Not recorded |
Rewards Genius - Production Reward Genius Portal - https://manage.rewardsgenius.com | Operational | Component | Not recorded |
Item Subscribe to get notified when one or more items are experiencing degraded service or outage conditions. | Operational | Component | Not recorded |
Landing Page | Operational | Component | Not recorded |
Get notified when Tango Card changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Tango Card on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Tango Card down right now?
Tango Card is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Tango Card?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Tango Card?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.