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Official provider statusOfficial incident active
PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation — Kaseya is aware of two critical vulnerabilities in PHP: CVE-2026-109618 and CVE-2026-109619. CVE-2026-109618 involves a remote code execution vulnerability where handling out-of-memory errors via longjmp() leaves request memory uninitialized due to improper control flow management, potentially allowing attackers to achieve remote code execution using out-of-memory (OOM) triggers. CVE-2026-109619 describes a remote code execution vulnerability where longjmp() fatal error handling leaves global memory pointing to freed memory regions. These regions can later be accessed during subsequent requests, potentially enabling arbitrary code execution. Kaseya has completed an evaluation of its product portfolio regarding these vulnerabilities. A summary of the current status across impacted products and services is provided in the table below. As our investigation and remediation efforts continue, we will keep the following list updated with the latest information. Here is what each status means: Fully Patched: The fix has been applied. Compensating Controls: The product is impacted, protective controls are in place, and we are working to remediate. Unaffected: The product is not affected by these vulnerabilities. Product Status: AudIT - Unaffected Autotask PSA - Fully Patched Datto Backup for Azure Files + Blob Storage - Unaffected BMS - Fully patched Connect Booster - Unaffected Datto Backup For Azure - Unaffected Datto BCDR - Compensating Controls Datto Direct to Cloud Products - Compensating Controls Datto EDR - Unaffected Datto Networking - Compensating Controls Datto Partner Portal - Compensating Controls Datto RMM - Fully Patched Datto SaaS Defense - Unaffected Datto SaaS Protection + Backupify - Compensating Controls Datto Workplace + File Protect - Compensating Controls Endpoint Backup V2 - Fully Patched Graphus - Unaffected ID Agent - Compensating Controls Inky - Unaffected IT Glue - Unaffected Kaseya One - Unaffected Kaseya Quote Manager - Compensating Controls Kaseya MDM - Unaffected Microsoft Entra Backup - Unaffected MyITProcess - Unaffected Passly - Unaffected RapidFire Tools - Fully Patched RocketCyber - Compensating Controls SaaS Alerts -Unaffected Secure Payments - Compensating Controls Spanning - Compensating Controls Unitrends - Compensating Controls UniView - Unaffected vPenTest - Fully Patched VSA 10 - Fully Patched VSA 9 - Compensating Controls We will continue to provide updates as additional information becomes available. For additional questions, please create a ticket with our Support team here: https://helpdesk.kaseya.com/hc/en-gb#/contact
Official provider statusOfficial incident active
ConnectWise Cloud Backup Issue Investigation — A third party vendor, ConnectWise, recently reported attempts of unauthorized access associated with the ConnectWise Cloud Backup environment. ConnectWise has initiated their incident response procedures, and have applied containment measures as they continue to investigate. At this time, according to ConnectWise there is no indication that ConnectWise partner backup data has been accessed. All additional updates related to this incident can be found on the ConnectWise Status Page at status.connectwise.com. As part of our ongoing security monitoring efforts, the Kaseya Security Operations Center deployed additional detection measures on October 16, 2026, targeting publicly disclosed indicators of compromise. Activity matching these indicators is automatically designated as critical severity and promptly reviewed by our security analysts. The Kaseya product team has also deployed a fortify action within SaaS Alerts and KSIEM environments to help mitigate this risk further. Please follow the steps below to apply the fortify action: Action Name: Disable ConnectWise Cloud Backup and Cloud Management apps Steps to Deploy within SaaS Alerts and KSIEM portal: Within the left menu, under "Modules", select Fortify → Actions, then perform the following: 1. Set Select Product to Microsoft. 2. Set Select Organization to the customer's org (or leave it on All), and leave Select Actions on All. 3. Click Show Actions. 4. Search for Disable ConnectWise Cloud Backup and Cloud Management apps in the search box. 5. Under the action's buttons, click the wand icon labelled Apply. If you feel you have been compromised due to this issue, please contact Kaseya support.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
| Component name | Status |
|---|
More components are available below.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 4h 9m | Yes | Unknown | ||
| 5h 46m | Yes | Major | ||
| 6h 17m | Yes | Minor | ||
| 50h 17m | Yes | Unknown | ||
| 78h 22m | Yes | Critical | ||
| 8h 59m | Yes | Major | ||
| 153h 5mOngoing | Yes | Unknown | ||
| 17h 42m | Yes | Minor |
Uptimus отслеживает Datto по официальному источнику и объединяет инциденты, обслуживание и состояние компонентов в единый статус.
Сейчас страница содержит 422 компонентов, 169 инцидентов, 519 окон обслуживания и 83 дней известной истории.
Uptimus — независимый сервис, не связанный с Datto. Нормальный статус не гарантирует отсутствие проблем у каждого пользователя, устройства или региона.
Получайте уведомления, когда Datto или отслеживаемый компонент сообщает о крупном или критическом сбое. Оповещения доставляются по включённым каналам рабочего пространства, включая email, push и настроенные интеграции. Доступная история содержит 169 инцидентов и даёт оповещениям контекст помимо текущего статуса. Недавний инцидент: «Datto Endpoint Backup - Backups not running on some Endpoint Backup Servers».
Получайте уведомления о снижении производительности, частичном влиянии и небольших инцидентах. Uptimus сейчас отслеживает 422 компонентов Datto. Оповещения доставляются по включённым каналам рабочего пространства, включая email, push и настроенные интеграции.
Planned work published by the official provider.
We will be performing maintenance to Autotask on Friday November 6th, starting at 11:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 6 нояб. 2026 г., 16:00 UTC · Ongoing
We will be performing maintenance to Autotask on Friday November 6th, starting at 2:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 6 нояб. 2026 г., 07:00 UTC · Ongoing
We will be performing maintenance to Autotask on Thursday November 5th, starting at 4:00pm EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 5 нояб. 2026 г., 21:00 UTC · Ongoing
We will be performing maintenance to Autotask on Thursday November 5th, starting at 11:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 5 нояб. 2026 г., 16:00 UTC · Ongoing
We will be performing maintenance to Autotask on Thursday November 5th, starting at 2:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 5 нояб. 2026 г., 07:00 UTC · Ongoing
We will be performing maintenance to Autotask on Wednesday November 4th, starting at 4:00pm EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 4 нояб. 2026 г., 21:00 UTC · Ongoing
We will be performing maintenance to Autotask on Wednesday November 4th, starting at 11:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 4 нояб. 2026 г., 16:00 UTC · Ongoing
We will be performing maintenance to Autotask on Wednesday November 4th, starting at 2:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 4 нояб. 2026 г., 07:00 UTC · Ongoing
Публичные страницы Downdetector в основном опираются на сообщения пользователей. Uptimus дополняет их официальными инцидентами, обслуживанием и состоянием компонентов, когда провайдер публикует эти данные.
| Критерии сравнения | Uptimus | Downdetector |
|---|---|---|
| Сообщения сообщества о сбоях Datto | Включено | Включено |
| Адаптивная база для отделения единичных сообщений от массового сбоя | Включено | Включено |
| Активность за 24 часа и региональная карта сбоев | Включено | Включено |
| Одно пространство для сайтов, статус-провайдеров, игр Steam и приложений и игр Android | Включено | Отдельный продукт |
| Оповещения по e-mail, push и webhook из одного пространства | Включено | Отдельный продукт |
| Официальные обновления и хронология статуса Datto | Включено | На основе сообщений |
| Состояние компонентов и обслуживание показаны отдельно | Включено | Ограничено на публичных страницах |
The official status page for Datto reports degraded performance. An unresolved official incident is listed: “PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation”. Components reported as affected: Datto SaaS Protection. 0 reports were recorded for Datto in the last 24 hours. Last official check: .
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