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Identity verification and KYC solutions for businesses worldwide.
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Maintenance
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Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official status checked
Idnow has active maintenance
Official provider statusOfficial maintenance active
[IDCheck.io/Check'n'Sign] New Release Deployment — We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Official provider statusOfficial maintenance active
[PVID] New Release Deployment — We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 23m | Yes | Minor | ||
| 32h 54m | Yes | Critical | ||
| 29m | Yes | Unknown | ||
| 676h 24m | Yes | Minor | ||
| 47m | Yes | Minor | ||
| 26h 6m | Yes | Unknown | ||
| 17m | Yes | Critical | ||
| 17h 31m | Yes | Minor |
Planned work published by the official provider.
We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Started 1 окт. 2026 г., 05:00 UTC · Ongoing
We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Started 30 сент. 2026 г., 06:00 UTC · Ongoing
Dear customer, We are conducting our annual fail-over tests during the aforementioned time frame. We do not expect any impairment of services during the test. Should you nevertheless experience impairments, please get in touch with us using: https://support.idnow.io Sincerely Yours, IDnow DevOps Team
Поделитесь своими мыслями о Idnow
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Uptimus отслеживает Idnow по официальному источнику и объединяет инциденты, обслуживание и состояние компонентов в единый статус.
Сейчас страница содержит 46 компонентов, 54 инцидентов, 85 окон обслуживания и 33 дней известной истории.
Uptimus — независимый сервис, не связанный с Idnow. Нормальный статус не гарантирует отсутствие проблем у каждого пользователя, устройства или региона.
Получайте уведомления, когда Idnow или отслеживаемый компонент сообщает о крупном или критическом сбое. Оповещения доставляются по включённым каналам рабочего пространства, включая email, push и настроенные интеграции. Доступная история содержит 54 инцидентов и даёт оповещениям контекст помимо текущего статуса. Недавний инцидент: «Degraded Performance of eSign with QTSP».
Получайте уведомления о снижении производительности, частичном влиянии и небольших инцидентах. Uptimus сейчас отслеживает 46 компонентов Idnow: Ident Center Munich, VideoIdent, VideoIdent, Ident Center Iasi. Оповещения доставляются по включённым каналам рабочего пространства, включая email, push и настроенные интеграции.
Публичные страницы Downdetector в основном опираются на сообщения пользователей. Uptimus дополняет их официальными инцидентами, обслуживанием и состоянием компонентов, когда провайдер публикует эти данные.
| Критерии сравнения | Uptimus | Downdetector |
|---|---|---|
| Сообщения сообщества о сбоях Idnow |
The official status page for Idnow reports normal operation. 0 reports were recorded for Idnow in the last 24 hours. Last official check: .
Started 29 сент. 2026 г., 06:00 UTC · Ongoing
We will deploy a new release in TEST environment during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Started 23 сент. 2026 г., 06:00 UTC · Ongoing
During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.test.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods defined by the current TLS Baseline Requirements. If you have any questions, please contact us at https://support.idnow.io. Best regards, IDnow DevOps Team
Started 16 сент. 2026 г., 08:00 UTC · Ongoing
We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included in the new release.
Started 15 сент. 2026 г., 04:00 UTC · Ongoing
Dear customer, We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, estimated to be 2 hours, you may experience intermittent service interruptions, slow response times, or temporary unavailability of certain features. Our dedicated team will be working diligently to minimize any downtime and complete the maintenance as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please get in touch with us using https://support.idnow.io Sincerely Yours, IDnow DevOps Team
Started 14 сент. 2026 г., 21:00 UTC · Ongoing
Dear customer, We are conducting a maintenance activity during the aforementioned time frame. The primary goal of this maintenance is to perform essential load testing to enhance the robustness and reliability of our systems. The maintenance will not lead to a downtime of the system, but the system might be briefly unavailable during this period. Please be assured that this maintenance carries no major risks. Our team has carefully planned for this procedure and is fully prepared for fast mitigation of any issues that may arise. We are dedicated to minimizing any potential impact on your experience. Thank you for your understanding and continued support. If you have any questions or concerns, please get in touch with us using https://support.idnow.de Sincerely Yours, IDnow DevOps Team
Started 8 сент. 2026 г., 21:30 UTC · Ongoing
| Включено |
| Адаптивная база для отделения единичных сообщений от массового сбоя | Включено | Включено |
|---|
| Активность за 24 часа и региональная карта сбоев | Включено | Включено |
|---|
| Одно пространство для сайтов, статус-провайдеров, игр Steam и приложений и игр Android | Включено | Отдельный продукт |
|---|
| Оповещения по e-mail, push и webhook из одного пространства | Включено | Отдельный продукт |
|---|
| Официальные обновления и хронология статуса Idnow | Включено | На основе сообщений |
|---|
| Состояние компонентов и обслуживание показаны отдельно | Включено | Ограничено на публичных страницах |
|---|
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