Missing/Delayed Community Analytics and Bulk Data API output after June 11 2026
Monitoring
We are continuing to monitor this to ensure that things are looking good.
Jun 15, 3:28 PMResolved Jun 16, 5:15 PMMinorAnalytics
Status Provider
Home
/
Status
/
Service
Maintenance
Khoros Status
Community software with proven results.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Maintenance
Checked 29m ago
71
Components
0
Active incidents
1
Maintenance
2.17%
90d uptime
Missing/Delayed Community Analytics and Bulk Data API output after June 11 2026
Jun 15, 3:28 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
2.17%
Known uptime
46 known history days
71
Components tracked
0 outage, 0 degraded
51
Incidents indexed
0 active right now
52
Maintenance windows
1 active or scheduled
Top affected components
Components with the most recent status-page events.
Khoros Communities
Under Maintenance
6
US Hosted Communities
Under Maintenance
4
APAC Hosted Communities
Under Maintenance
2
EU Hosted Communities
Under Maintenance
2
Analytics
Operational
3
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
18
outage days
27
maintenance days
44
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Partner Channel Degradation
Resolved
The issue related to the Meta platform disruption has been resolved, and services are now operating normally. Please note that the disruption may have caused some Meta channel connections to become disconnected. If you encounter connection errors, please re-register and re-verify the affected number/account with Meta. If the issue persists after re-registration and verification, please contact Support for further assistance.
Jun 12, 2:09 PMResolved Jun 15, 2:23 AMMinorAPAC Hosted CareUS Hosted Care
Classic hosted communities analytics data missing since 24th of May - EU
Resolved
The incident has been resolved.
May 29, 3:07 PMResolved Jun 6, 8:14 PMMinorAnalyticsEU Hosted Communities
MFA Authentication Issues Affecting some user Login
Resolved
This incident has been resolved.
May 28, 6:38 AMResolved May 29, 3:19 AMNoneAPAC Hosted CareUS Hosted Care
[AMER] Community Analytics Data Missing
Resolved
This incident has been resolved.
May 27, 4:17 AMResolved Jun 1, 4:17 AMMajorAnalytics
[APAC] Community Analytics Data Missing
Resolved
The incident with APAC hosted communities is resolved.
May 25, 1:06 AMResolved May 28, 2:29 AMMinorAPAC Hosted CommunitiesAnalytics
Khoros Care - Google My Business replies failing
Resolved
We are closing this incident as the fix has been implemented and the environment has been monitored successfully. The issue affecting Google My Business review replies in Khoros Care has been addressed, and reply publishing for impacted reviews has been restored. Our Engineering team completed the required remediation work and monitored the results to confirm that replies are processing as expected. If you continue to experience any issues with Google My Business replies, please contact Khoros Support for further assistance.
May 20, 9:31 PMResolved May 24, 10:17 PMMajorKhoros Care app in Google Play Store
Facebook author names displaying as numeric IDs in Khoros Care
Resolved
The fix has been implemented, and the system has been monitored for stability. The issue causing Facebook Messenger and Facebook DM author names to display as numeric IDs in Khoros Care has been addressed. New incoming messages are now displaying sender names correctly, and restoration efforts for messages received during the incident window have been completed. If you continue to see Facebook author names displayed incorrectly, please contact Khoros Support for further assistance.
May 20, 2:59 PMResolved May 24, 10:20 PMMinorMeta Business Products APIs
Community Analytics Data not Coming Up
Resolved
The issue affecting Community Analytics data for APAC-hosted communities from May 12 onward has been resolved. The backfill has completed successfully, and data is now available as expected.
May 18, 9:50 AMResolved May 20, 2:17 AMMinorAPAC Hosted CommunitiesAnalytics
Degraded posts ingestion in some Care instances
Resolved
The incident has been resolved.
May 13, 4:00 PMResolved May 15, 4:58 AMMinorUS Hosted CareEU Hosted Care
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Khoros Communities - CDN Migration activity
In Progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 12:00 AMActive or monitoringMaintenanceAPAC Hosted CommunitiesUS Hosted Communities
Scheduled Maintenance in AMER Region
Completed
The scheduled maintenance has been completed.
Jun 15, 5:00 AMResolved Jun 15, 9:00 AMMaintenanceUS Hosted Communities
[AMER] Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Jun 13, 8:00 AMResolved Jun 13, 12:00 PMMaintenanceOrganic PublishingAnalytics
[AMER] Scheduled Maintenance — Khoros Marketing
Completed
The scheduled maintenance has been completed.
Jun 13, 7:00 AMResolved Jun 13, 11:00 AMMaintenanceAnalytics
Scheduled Maintenance - AMER
Completed
The scheduled maintenance has been completed.
Jun 12, 7:00 AMResolved Jun 12, 11:00 AMMaintenanceUS Hosted Communities
Scheduled Maintenance - APAC
Completed
The scheduled maintenance has been completed.
Jun 10, 4:00 PMResolved Jun 10, 5:00 PMMaintenanceAPAC Hosted Care
Scheduled Maintenance - EMEA
Completed
The scheduled maintenance has been completed.
Jun 1, 11:00 PMResolved Jun 2, 3:00 AMMaintenanceEU Hosted Communities
Scheduled Maintenance - EMEA
Completed
The scheduled maintenance has been completed.
May 29, 11:00 PMResolved May 30, 3:00 AMMaintenanceEU Hosted Communities
Scheduled Maintenance in EMEA Region
Completed
The scheduled maintenance has been completed.
May 28, 11:00 PMResolved May 29, 3:00 AMMaintenanceEU Hosted Communities
Scheduled maintenance
Completed
The scheduled maintenance has been completed.
May 27, 11:00 PMResolved May 28, 3:00 AMMaintenanceEU Hosted Communities
About the Khoros status page integration
Uptimus tracks the official Khoros status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.khoros.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Khoros components
Tracked components
Showing 1 to 25 of 71 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Khoros Communities | Under Maintenance | Group | 6/22/2026 |
Khoros Care | Operational | Group | Not recorded |
Khoros Marketing | Operational | Group | Not recorded |
Khoros Flow | Operational | Group | Not recorded |
Khoros Corporate | Operational | Group | Not recorded |
APAC Hosted Care APAC based Care hosted on APAC infrastructure. | Operational | Component | Not recorded |
APAC Hosted Communities APAC based Communities hosted on APAC infrastructure. | Under Maintenance | Component | 6/22/2026 |
Atlas (Khoros Community) https://community.khoros.com/ | Operational | Component | Not recorded |
Core System Core messaging, AI engine, and orchestration systems. | Operational | Component | Not recorded |
User Login Centralized, hosted user authentication to login Marketing platform, including Unified Access(UA). | Operational | Component | Not recorded |
Broadcast Broadcast and scheduled delivery systems. | Operational | Component | Not recorded |
EU Hosted Care EU based Care are hosted on EU infrastructure. | Operational | Component | Not recorded |
Khoros Case Management & Portal Used for creating/managing the support cases through Khoros Case Portal. | Operational | Component | Not recorded |
Organic Publishing Schedule media-rich, outgoing organic posts on behalf of your brand to Twitter, Facebook, Instagram, and other social channels and get real-time metrics on how each campaign is doing. | Operational | Component | Not recorded |
US Hosted Communities Both APAC & US based Communities hosted on US infrastructure. | Under Maintenance | Component | 6/22/2026 |
Calendar A holistic view of all your social marketing efforts. | Operational | Component | Not recorded |
Code Actions Code action execution. | Operational | Component | Not recorded |
EU Hosted Communities EU based Communities hosted on EU infrastructure. | Under Maintenance | Component | 6/22/2026 |
Khoros.com Website https://khoros.com/ | Operational | Component | Not recorded |
US Hosted Care US based Care hosted on US infrastructure. | Operational | Component | Not recorded |
Agent View User interface used by agents to respond to channels. | Operational | Component | Not recorded |
Analytics Community Analytics enables user to analyze, visualize, and discover usage patterns in the community data. It comprises the metrics suite & data exports on community. | Operational | Component | 6/15/2026 |
Approvals Set up and manage governance around the creation, review and approval of content. | Operational | Component | Not recorded |
Flow Designer(UI) Conversational AI management dashboard. | Operational | Component | Not recorded |
Khoros Developer Documentation Used for developer documentation for all products. | Operational | Component | Not recorded |
Get notified when Khoros changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Khoros on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Khoros down right now?
Khoros is currently marked as Maintenance in Uptimus based on the latest official status page check.
How often does Uptimus check Khoros?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Khoros?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.