No — Alchemer is operational.

Where does Uptimus get the official Alchemer status?

Uptimus reads the official Alchemer status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Alchemer Status Page: https://alchemer.statuspage.io Alchemer Home Page: https://www.alchemer.com

Alchemer says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Alchemer support if the problem continues.

How can I check whether Alchemer is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Alchemer outages?

Add Alchemer to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Alchemer exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 11:08 PM UTC

Alchemer status

Online survey software for powerful customer experience management.

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Is Alchemer down?

Operational

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Latest activity

Last 24 hours

Official status checked
All systems operational
Official provider status
Oct 26, 11:08 PM UTC

Alchemer outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Alchemer outage map

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Alchemer outage map

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Alchemer status history

Official status observations, not measured service uptime.

Alchemer components

Component name	Status
Alchemer Survey Application — Application - US status	Up
Alchemer Digital Application — Dashboards - Mobile and Web status	Up
Alchemer Email Services — Email Service - US status	Up
Alchemer API — REST API - US status	Up
Alchemer Reports & Exports — Reports & Exports - US status	Up
Alchemer Response Processing — Response Processing - US status	Up
Alchemer Survey Taking — Survey Taking - US status	Up
Alchemer Email Services — Email Service - EU status	Up
Alchemer Digital Application — Metrics APIs status	Up
Alchemer Support Services — Phone Support status	Up

Alchemer incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	2h 6m	Oct 20, 20255:26 PM UTC	Yes	Unknown
Official statusResolved	2h 39m	Oct 20, 20259:04 AM UTC	Yes	Unknown
Official statusResolved	2h 59m	Feb 13, 20243:11 PM UTC	Yes	Minor
Official statusResolved	0m	Mar 5, 20236:30 AM UTC	Yes	Unknown
Official statusResolved	45m	Mar 3, 20238:30 PM UTC	Yes	Unknown
Official statusResolved	2h 42m	Dec 23, 202112:25 PM UTC	Yes	Minor
Official statusResolved	6h 23m	Dec 22, 20214:51 PM UTC	Yes	Minor
Official statusResolved	3h 32m	Dec 21, 202110:45 AM UTC	Yes	Minor

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About Alchemer monitoring on Uptimus

Uptimus monitors Alchemer through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 40 monitored components, 50 indexed incidents, 18 maintenance windows and 6 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Alchemer. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Alchemer

Get notified when Alchemer or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Amazon Web Services major disruption is causing login page failures and unable to contact Technical Phone Support”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 40 Alchemer components: Application - US, Dashboards - Mobile and Web, Email Service - US, REST API - US. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Scheduled maintenance

Planned work published by the official provider.

Email Delivery Service Maintenance
Resolved
The scheduled maintenance has been completed.
Started Jun 19, 2021, 01:00 AM UTC · Resolved Jun 19, 2021, 02:00 AM UTC
US Application Maintenance Window
Resolved
This maintenance is complete. Thank you.
Started Dec 18, 2020, 03:00 AM UTC · Resolved Dec 18, 2020, 03:53 AM UTC
US Application Maintenance Window
Resolved
The scheduled maintenance has been completed.
Started Nov 24, 2020, 03:00 AM UTC · Resolved Nov 24, 2020, 03:30 AM UTC
EU Service - System Maintenance Window
Resolved
The scheduled maintenance has been completed for the EU service.
Started Jun 5, 2020, 09:00 PM UTC · Resolved Jun 5, 2020, 11:01 PM UTC
TLS 1.2 Security Update - US-based Accounts
Resolved
The scheduled maintenance has been completed.
Started May 27, 2020, 01:00 PM UTC · Resolved May 27, 2020, 04:42 PM UTC
System Maintenance Window
Resolved
The scheduled maintenance has been completed.
Started May 22, 2020, 04:00 AM UTC · Resolved May 22, 2020, 06:01 AM UTC
TLS 1.2 Security Update - EU-based Accounts
Resolved
The scheduled maintenance has been completed.
Started May 20, 2020, 01:00 PM UTC · Resolved May 26, 2020, 10:58 PM UTC
TLS 1.2 Security Update - CA-based Accounts
Resolved
The scheduled maintenance has been completed.
Started May 13, 2020, 01:00 PM UTC · Resolved May 26, 2020, 10:58 PM UTC

Maintenance notifications

Receive alerts when Alchemer publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 18 maintenance windows from the available Alchemer history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Alchemer or an affected component returns to healthy operation after an issue or outage. The current page contains 6 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Alchemer and presents it with the normalized service status. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Amazon Web Services major disruption is causing login page failures and unable to contact Technical Phone Support”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.

Component status filtering

Choose all components or only the Alchemer products you use. Official alerts then respect that component selection. Uptimus currently tracks 40 Alchemer components: Application - US, Dashboards - Mobile and Web, Email Service - US, REST API - US. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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Comparison

Uptimus vs Downdetector for Alchemer

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Alchemer
Comparison criteria	Uptimus	Downdetector
Community outage reports for Alchemer	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Alchemer	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Alchemer reports normal operation. 0 reports were recorded for Alchemer in the last 24 hours. Last official check: Oct 26, 11:08 PM UTC.

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