Where does Uptimus get the official Braze status?

Uptimus reads the official Braze status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Braze Status Page: https://braze.statuspage.io Braze Home Page: https://www.braze.com

Braze says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Braze support if the problem continues.

How can I check whether Braze is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Braze outages?

Add Braze to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Braze exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 11:12 PM UTC

Braze status

Customer engagement platform for brands of all sizes.

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Is Braze down?

Maintenance

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Latest activity

Last 24 hours

Official status checked
Braze has active maintenance
Official provider status
Oct 26, 11:12 PM UTC

Braze outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Braze outage map

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Braze outage map

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Braze status history

Official status observations, not measured service uptime.

Braze components

Component name	Status
Braze Global Services — Braze.com status	Up
Braze US 07 Cluster — Dashboard status	Up
Braze KR 01 Cluster — Dashboard status	Up

Braze incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	6h 52m	Sep 16, 20269:17 AM UTC	Yes	Critical
Official statusResolved	28m	Sep 2, 202611:30 AM UTC	Yes	Minor
Official statusResolved	2h 25m	Sep 2, 20267:43 AM UTC	Yes	Minor
Official statusResolved	1h 41m	Aug 5, 20264:13 PM UTC	Yes	Minor
Official statusResolved	5h 15m	Jul 31, 20262:09 PM UTC	Yes	Minor
Official statusResolved	0m	Jul 24, 20267:00 PM UTC	Yes	Unknown
Official statusResolved	2h 47m	Jul 13, 20266:43 PM UTC	Yes	Unknown
Official statusResolved	3h 15m	Jun 12, 20262:58 PM UTC	Yes	Minor

Community Discussion

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About Braze monitoring on Uptimus

Uptimus monitors Braze through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 132 monitored components, 57 indexed incidents, 68 maintenance windows and 15 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Braze. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Braze

Get notified when Braze or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 57 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Braze Support Services Outage”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 132 Braze components: Braze.com, Dashboard, Dashboard. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

US 03 Database Maintenance
Maintenance
On October 29th, from approximately 23:00 to 00:00 EST, scheduled maintenance will affect our Content Card Database, resulting in at least 30 minutes of production downtime for Content Cards. The entire maintenance will be under 1 hour. We expect no impact beyond the downtime, but if you notice any issues following this maintenance, please contact support.
Started Oct 30, 2026, 03:00 AM UTC · Ongoing
US 03 Database Maintenance
Resolved
On October 8th, from approximately 23:00 to 00:00 EST, scheduled maintenance will affect our Content Card Database, resulting in at least 30 minutes of production downtime for Content Cards. The entire maintenance will be under 1 hour. We expect no impact beyond the downtime, but if you notice any issues following this maintenance, please contact support.
Started Oct 9, 2026, 03:00 AM UTC · Resolved Oct 9, 2026, 04:00 AM UTC
EU 02 Database Maintenance
Resolved
The scheduled maintenance has been completed.
Started Oct 8, 2026, 07:00 PM UTC · Resolved Oct 8, 2026, 08:00 PM UTC
US 01 Database Maintenance
Resolved
The scheduled maintenance has been completed.
Started Oct 8, 2026, 03:00 AM UTC · Resolved Oct 8, 2026, 04:00 AM UTC
US 08 Database Maintenance
Resolved
The scheduled maintenance has been completed.
Started Oct 7, 2026, 03:00 PM UTC · Resolved Oct 7, 2026, 04:00 PM UTC
ID 01 Database Maintenance
Resolved
The scheduled maintenance has been completed.
Started Oct 6, 2026, 07:00 PM UTC · Resolved Oct 6, 2026, 08:00 PM UTC
AU 01 Database Maintenance
Resolved
The scheduled maintenance has been completed.
Started Oct 5, 2026, 03:00 PM UTC · Resolved Oct 5, 2026, 04:00 PM UTC
EU 02 Database Maintenance
Resolved
On August 14th, from approximately 15:00 to 16:00 EST, scheduled maintenance will affect our Content Card Database, resulting in at least 30 minutes of production downtime for Content Cards. The entire maintenance will be under 1 hour. We expect no impact beyond the downtime, but if you notice any issues following this maintenance, please contact support.
Started Aug 14, 2026, 07:00 PM UTC · Resolved Aug 14, 2026, 08:00 PM UTC

Receive alerts when Braze publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 68 maintenance windows from the available Braze history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Braze or an affected component returns to healthy operation after an issue or outage. The current page contains 15 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Braze and presents it with the normalized service status. The available history contains 57 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Braze Support Services Outage”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This issue has been resolved. Our Global Support Service is operating normally, and customers can raise cases via the Braze Support Portal and the Braze AI Operator as usual. We have confirmed stable service following remediation of the underlying Salesforc…”.

Component status filtering

Choose all components or only the Braze products you use. Official alerts then respect that component selection. Uptimus currently tracks 132 Braze components: Braze.com, Dashboard, Dashboard. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Braze

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Braze
Comparison criteria	Uptimus	Downdetector
Community outage reports for Braze	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Braze	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Braze reports normal operation. 0 reports were recorded for Braze in the last 24 hours. Last official check: Oct 26, 11:12 PM UTC.

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