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Status
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Service
Customer engagement platform for brands of all sizes.
Source
statuspage.io
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 46m ago
132
Components
0
Active incidents
0
Maintenance
7.69%
90d uptime
WhatsApp Degraded Performance
Jun 12, 2:58 PM
Normalized official status-page data for incidents, maintenance, components, and history.
7.69%
Known uptime
13 known history days
132
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
50
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
AU 01 Cluster
Operational
Braze Learning
Operational
Braze Support Services
Operational
Braze.com
Operational
Cloud Data-Ingestion (CDI)
Operational
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
8
outage days
4
maintenance days
77
unknown days
Latest outages and degradations detected from the official status page.
Meta has recovered from the earlier issue impacting WhatsApp services, and full service has now been restored. WhatsApp message delivery, Campaign and Canvas creation or modification using WhatsApp templates, and Audience sync to Facebook are all operating normally.
Latency and error rates have remained at normal levels across all services following the implementation of our fix. This incident is resolved.
Latency and error rates have remained at normal levels for all services, post-implementation of our fix, and this incident is resolved. We will continue to monitor the overall system health until AWS reports full recovery. Please see https://health.aws.amazon.com/health/status for more details.
Following continued monitoring by our engineers, Agent Console auto models have remained stable. This incident is now resolved.
Latency has returned to normal operational bounds and this incident is now resolved. Twilio's Statuspage will continue to provide updates on the remaining impact to Romania, Serbia, Poland, Bosnia and Herzegovina, and Cabo Verde: https://status.twilio.com/incidents/shhrhbqxflt1
The message backlog has been cleared, and data processing has returned to normal operational bounds. All services continue to remain stable, and this incident is considered resolved.
Between 16:00 and 18:14 ET, Braze Engineers identified and resolved an issue causing intermittent SDK errors on the US01 cluster. As of 18:19 ET, services remain stable, and any failed SDK requests during the impact window were automatically retried.
The issue affecting email processing for support cases has been resolved. New cases sent to support@braze.com and replies to existing cases are now being processed as expected. Our Support team is actively working through the backlog of requests created during the disruption. Thank you for your patience while we worked through this.
Between 17:00 and 18:35 EST, Braze Engineers identified and resolved an issue causing intermittent SDK errors on the US01 cluster. As of 18:40 EST, services remain stable, and any failed SDK requests during the impact window were automatically retried.
No further issues have been experienced, and all services are operating normally. The incident is now resolved.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Braze status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://braze.statuspage.io
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Showing 1 to 25 of 132 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Global Services Braze global services | Operational | Group | Not recorded |
Global Messaging Channels 3rd party, or last-mile service providers that are utilized across clusters and services. | Operational | Group | Not recorded |
US 01 Cluster US cluster with dashboard available at https://dashboard.braze.com or https://dashboard-01.braze.com, and REST endpoints at https://api.braze.com or https://rest.iad-01.braze.com | Operational | Group | Not recorded |
US 02 Cluster US cluster available at https://dashboard-02.braze.com and https://rest.iad-02.braze.com | Operational | Group | Not recorded |
US 03 Cluster US cluster available at https://dashboard-03.braze.com and https://rest.iad-03.braze.com | Operational | Group | Not recorded |
US 04 Cluster US cluster available at https://dashboard-04.braze.com and https://rest.iad-04.braze.com | Operational | Group | Not recorded |
US 05 Cluster US cluster available at https://dashboard-05.braze.com and https://rest.iad-05.braze.com | Operational | Group | Not recorded |
US 06 Cluster US cluster available at https://dashboard-06.braze.com and https://rest.iad-06.braze.com | Operational | Group | Not recorded |
US 07 Cluster US cluster available at https://dashboard-07.braze.com and https://rest.iad-07.braze.com | Operational | Group | Not recorded |
US 08 Cluster US cluster available at https://dashboard-08.braze.com and https://rest.iad-08.braze.com | Operational | Group | Not recorded |
US 10 Cluster US cluster with dashboard available at https://dashboard.us-10.braze.com and REST endpoints at https://rest.us-10.braze.com | Operational | Group | Not recorded |
EU 01 Cluster EU cluster with dashboard available at https://dashboard-01.braze.eu, and REST endpoints at https://rest.iad-01.braze.eu | Operational | Group | Not recorded |
EU 02 Cluster EU cluster with dashboard available at https://dashboard-02.braze.eu, and REST endpoints at https://rest.iad-02.braze.eu | Operational | Group | Not recorded |
AU 01 Cluster AU cluster with dashboard available at https://dashboard.au-01.braze.com, and REST endpoints at https://rest.au-01.braze.com | Operational | Group | Not recorded |
ID 01 Cluster ID cluster with dashboard available at https://dashboard.id-01.braze.com and REST endpoints at https://rest.id-01.braze.com | Operational | Group | Not recorded |
JP 01 Cluster JP cluster with dashboard available at https://dashboard.jp-01.braze.com and REST endpoints at https://rest.jp-01.braze.com | Operational | Group | Not recorded |
KR 01 Cluster JP cluster with dashboard available at dashboard.kr-01.braze.com and REST endpoints at https://rest.kr-01.braze.com | Operational | Group | Not recorded |
Braze.com Braze website | Operational | Component | Not recorded |
Dashboard Braze Dashboard available at https://dashboard-04.braze.com | Operational | Component | Not recorded |
Dashboard Dashboard available at https://dashboard-06.braze.com | Operational | Component | Not recorded |
Dashboard Braze Dashboard available at https://dashboard-02.braze.com | Operational | Component | Not recorded |
Dashboard Braze Dashboard available at https://dashboard.braze.eu or https://dashboard-01.braze.eu | Operational | Component | Not recorded |
Dashboard Braze Dashboard available at https://dashboard-05.braze.com | Operational | Component | Not recorded |
Dashboard Braze Dashboard available at dashboard.kr-01.braze.com | Operational | Component | Not recorded |
Dashboard Braze Dashboard available at https://dashboard-03.braze.com | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Related status pages based on category, adapter type, and operational history.
Braze is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
