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    Last checked Aug 27, 10:24 AM UTC

    Call Tower status

    Unified cloud communications for enhanced connectivity and productivity.

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      Aug 27, 10:24 AM UTC
    2. Official maintenance active

      OUT OF CYCLE MAINTENANCE — MasterFax - Sunset End-of-Service ATAs (SN prefix: D) Purpose: Sunset MP202B devices as prerequisite of future security update. Systems Affected: CT Cloud Fax (MasterFax) Impact: Legacy MP202B ATAs will no longer be able to connect to our MasterFax servers after the maintenance window. If your ATA's serial number starts with "D" and you have not arranged temporary continued access through our Client Success team, please contact [email protected]. Outage: No

      Official provider status
      Aug 14, 3:33 PM UTC

    Call Tower outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Call Tower outages

    Monitor Call Tower with Uptimus and get alerts when its status changes.

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    Call Tower outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Call Tower outage map

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    Call Tower status history

    Official status observations, not measured service uptime.

    Call Tower components

    Component nameStatus
    Call Tower CT Cloud — CT Cloud SIP statusUp
    Call Tower Cisco Unified Communications — Cisco Voice statusUp
    Call Tower Contact Center — Clarity Connect statusUp
    Call Tower Microsoft — Microsoft 365 statusUp
    Call Tower Skype for Business — Skype for Business - Voice statusUp
    Call Tower Fax — CT Cloud Fax statusUp
    Call Tower CT Cloud — CT Cloud Voice statusUp
    Call Tower Cisco Unified Communications — Cisco Jabber statusUp
    Call Tower Contact Center — Five9 statusUp
    Call Tower Skype for Business — Instant Messenger and Presence statusUp

    Call Tower incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved25h 53mJul 15, 20264:39 PM UTCYesMinor
    Official status·Resolved100h 54mJul 9, 20269:57 AM UTCYesCritical
    Official status·Resolved1h 38mApr 29, 20265:22 PM UTCYesMinor
    Official status·Resolved3h 23mMar 2, 20264:52 PM UTCYesMajor
    Official status·Resolved0mFeb 20, 20267:15 PM UTCYesUnknown
    Official status·Resolved1h 6mFeb 4, 20264:27 PM UTCYesUnknown
    Official status·Resolved0mJan 2, 20264:23 PM UTCYesUnknown
    Official status·Resolved19h 45mNov 4, 20256:43 PM UTCYesMinor

    About Call Tower monitoring on Uptimus

    Uptimus monitors Call Tower through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 43 monitored components, 51 indexed incidents, 55 maintenance windows and 4 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Call Tower. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Call Tower

    Get notified when Call Tower or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 51 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Dial by Name Function Failing”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 43 Call Tower components: CT Cloud SIP, Cisco Voice, Clarity Connect, Microsoft 365. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      OUT OF CYCLE MAINTENANCE

      Maintenance

      MasterFax - Sunset End-of-Service ATAs (SN prefix: D) Purpose: Sunset MP202B devices as prerequisite of future security update. Systems Affected: CT Cloud Fax (MasterFax) Impact: Legacy MP202B ATAs will no longer be able to connect to our MasterFax servers after the maintenance window. If your ATA's serial number starts with "D" and you have not arranged temporary continued access through our Client Success team, please contact [email protected]. Outage: No

      Started Sep 1, 2026, 02:00 AM UTC · Ongoing

    2. ✓

      OUT OF CYCLE MAINTENANCE

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 24, 2026, 04:00 AM UTC · Resolved Aug 24, 2026, 04:30 AM UTC

    3. ✓

      Scheduled Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 22, 2026, 04:00 AM UTC · Resolved Aug 22, 2026, 10:00 AM UTC

    4. ✓

      OUT OF CYCLE MAINTENANCE

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 17, 2026, 04:00 AM UTC · Resolved Aug 17, 2026, 05:00 AM UTC

    5. ✓

      Out-Of-Cycle Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 21, 2026, 05:00 PM UTC · Resolved Jul 21, 2026, 06:00 PM UTC

    6. ✓

      Scheduled Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 18, 2026, 04:00 AM UTC · Resolved Jul 18, 2026, 10:00 AM UTC

    7. ✓

      Out-Of-Cycle Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 13, 2026, 04:00 AM UTC · Resolved Jul 13, 2026, 05:00 AM UTC

    8. ✓

      Service Update: High-Risk Calling Destination Changes

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 7, 2026, 11:00 PM UTC · Resolved Jul 7, 2026, 11:10 PM UTC

    Receive alerts when Call Tower publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 55 maintenance windows from the available Call Tower history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Call Tower or an affected component returns to healthy operation after an issue or outage. The current page contains 4 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Call Tower and presents it with the normalized service status. The available history contains 51 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Dial by Name Function Failing”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Microsoft has reported that they have implemented a fix for the issue affecting Dial by Name functionality for Microsoft Teams customers. Following the deployment of the fix, CallTower engineers have completed validation testing across multiple customer ten…”.
    Component status filtering
    Choose all components or only the Call Tower products you use. Official alerts then respect that component selection. Uptimus currently tracks 43 Call Tower components: CT Cloud SIP, Cisco Voice, Clarity Connect, Microsoft 365. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Similar services
    Comparison

    Uptimus vs Downdetector for Call Tower

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Call Tower
    Comparison criteriaUptimusDowndetector
    Community outage reports for Call TowerIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for Call TowerIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The current official status of Call Tower cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Call Tower in the last 24 hours. Last official check: Aug 27, 10:24 AM UTC.

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