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Maintenance
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Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official status checked
Deskpro has active maintenance
Official provider statusOfficial maintenance active
Scheduled Database Maintenance (US1 and UK1 Regions) — We're performing scheduled database maintenance on US1 and UK1 on 2026-09-26 from 08:00 UTC to 09:00 UTC. The maintenance window is 1 hour, but the update itself should take only a few minutes. Some brief service interruptions may occur during this window.
Official provider statusOfficial maintenance active
Scheduled Database Maintenance (EU1 Region) — We're performing scheduled database maintenance on EU1 on 2026-09-19 from 08:00 UTC to 09:00 UTC. The maintenance window is 1 hour, but the update itself should take only a few minutes. Some brief service interruptions may occur during this window.
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 2h 7m | Yes | Minor | ||
| 2h 54m | Yes | Minor | ||
| 76h 15m | Yes | Minor | ||
| 0m | Yes | Unknown | ||
| 0m | Yes | Unknown | ||
| 262h 15m | Yes | Minor | ||
| 141h 5m | Yes | Minor | ||
| 6h 9m | Yes | Major |
Planned work published by the official provider.
We're performing scheduled database maintenance on US1 and UK1 on 2026-09-26 from 08:00 UTC to 09:00 UTC. The maintenance window is 1 hour, but the update itself should take only a few minutes. Some brief service interruptions may occur during this window.
Started Sep 26, 2026, 08:00 AM UTC · Ongoing
We're performing scheduled database maintenance on EU1 on 2026-09-19 from 08:00 UTC to 09:00 UTC. The maintenance window is 1 hour, but the update itself should take only a few minutes. Some brief service interruptions may occur during this window.
Started Sep 19, 2026, 08:00 AM UTC · Ongoing
We're performing scheduled database maintenance on EU1 on 2026-09-12 from 08:00 UTC to 09:00 UTC. The maintenance window is 1 hour, but the update itself should take only a few minutes. Some brief service interruptions may occur during this window.
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Uptimus monitors Deskpro through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 8 monitored components, 56 indexed incidents, 8 maintenance windows and 9 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Deskpro. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Deskpro or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 56 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Deskpro Cloud AI degraded (US hosting region)”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 8 Deskpro components: Admin Interface, Agent Interface, User Interface / Portal, Reports Interface. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Deskpro |
The official status page for Deskpro reports normal operation. 0 reports were recorded for Deskpro in the last 24 hours. Last official check: .
Started Sep 12, 2026, 08:00 AM UTC · Ongoing
The scheduled maintenance has been completed.
Started Jul 8, 2026, 06:00 AM UTC · Resolved Jul 8, 2026, 07:00 AM UTC
The scheduled maintenance has been completed.
Started Jun 18, 2022, 08:00 AM UTC · Resolved Jun 18, 2022, 09:00 AM UTC
The scheduled maintenance has been completed.
Started Jan 20, 2022, 09:00 AM UTC · Resolved Jan 20, 2022, 09:30 AM UTC
The scheduled maintenance has been completed.
Started Jan 19, 2022, 05:30 PM UTC · Resolved Jan 19, 2022, 06:00 PM UTC
The scheduled maintenance has been completed.
Started Jan 18, 2022, 05:30 PM UTC · Resolved Jan 18, 2022, 06:00 PM UTC
| Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
|---|
| 24-hour report activity and regional outage view | Included | Included |
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| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
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| Email, push and webhook alerts from the same workspace | Included | Separate product |
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| Official incident updates and status timeline for Deskpro | Included | User-report led |
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| Component health and maintenance windows kept separate | Included | Limited on public pages |
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