Digital Pacific status

Official status checked

Digital Pacific is experiencing issues

Official incident active

Phone Support Service Disruption — We are currently experiencing an issue affecting our phone support lines, and customers may be unable to reach us. Our engineers are actively investigating the issue and working to restore service as quickly as possible. Need support in the meantime? Our live chat support remains available 24/7, and we encourage customers to contact us through chat for immediate assistance. We sincerely apologize for the inconvenience and will provide updates as soon as more information becomes available.

Official incident active

Security Advisory: Immediate cPanel Update Recommended for VPS & Dedicated Servers — Dear Customers, cPanel has released a security update to address CVE-2026-58048, a database privilege escalation vulnerability affecting supported cPanel & WHM versions. We strongly recommend that all customers update their servers to the patched versions available. Please refer to the official advisories below for more details: https://support.cpanel.net/hc/en-us/articles/42285745783703-Security-CVE-2026-58048-Database-Privilege-Escalation Action Required Please log in to your server via SSH as the root user and run the following command: /scripts/upcp This command will download and install the latest available cPanel & WHM updates, including the security fixes released by cPanel. After the update completes, verify your cPanel version: /usr/local/cpanel/cpanel -V Why This Update required This security release addresses a vulnerability that could allow privilege escalation within the database environment. Applying the latest cPanel update is the recommended mitigation from cPanel and helps protect your server from potential exploitation. If you are unable to perform the update or experience any issues during the upgrade process, please contact our support team. We will be happy to assist you.