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Druva Phoenix is experiencing an outage
Official provider statusOfficial maintenance active
Unscheduled Maintenance for Druva Phoenix Gov Cloud – September 23, 2026 — September 20, 2026 7:49AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix Gov cloud service. This maintenance window will start on September 23, 2026 from 08:00 AM UTC to 09:30 AM UTC. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support September 23, 2026 8:00AM UTC Active - We have started maintenance for Phoenix Gov Cloud Services. Druva Support September 23, 2026 9:30AM UTC Completed - We have successfully completed maintenance for Phoenix Gov Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com Druva Support
Official provider statusOfficial maintenance active
Unscheduled Maintenance for Druva Phoenix Cloud – September 23, 2026 — September 20, 2026 7:48AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix cloud service. This maintenance window will start on September 23, 2026 from 05:00 AM UTC to 06:30 AM UTC. Rest of the world AWS Regions will be affected due to this maintenance. Maintenance is not applicable for APAC AWS Regions. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support September 23, 2026 5:00AM UTC Active - We have started maintenance for Phoenix Cloud Services. Druva Support September 23, 2026 6:30AM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com Druva Support
Official provider statusOfficial incident active
Degraded performance with Phoenix Cloud me-central-1 — March 1, 2026 4:08PM UTC Identified - We have identified degraded performance with the Backup and Restore services of Phoenix Cloud due to an ongoing service outage reported by AWS in the ME-CENTRAL-1 region. As a result of this AWS platform issue, there may be a potential impact on Backup and Restore operations. Teams are actively working on a priority to mitigate the outage. We are closely monitoring the situation and will keep you updated on the progress. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support March 2, 2026 7:25AM UTC Identified - AWS services in the ME-CENTRAL-1 region are recovering; however, due to this outage, you may experience intermittent Backup and Restore failures. We are actively monitoring the situation and will continue to provide updates until full stability is confirmed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support March 3, 2026 5:52AM UTC Identified - Update: Backup-Restore jobs are impacted for me-central-1 AWS Region. We are actively monitoring the situation and will continue to provide updates until full stability is confirmed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support March 6, 2026 9:03PM UTC Identified - We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. Druva Support March 9, 2026 8:32PM UTC Identified - We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. We remain committed to transparency and will provide further updates as soon as actionable information becomes available from AWS. Please feel free to contact the Druva support team at support.druva.com. Druva Support May 25, 2026 4:44PM UTC Identified - While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Uptimus monitors Druva Phoenix through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 26 monitored components, 13 indexed incidents, 9 maintenance windows and 16 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Druva Phoenix. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Druva Phoenix or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 13 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Degraded performance with Phoenix Cloud”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 26 Druva Phoenix components: Phoenix Cloud - East US (eastus), Phoenix Cloud - UK South (uksouth), Phoenix Cloud - Germany West Central (germanywestcentral), Phoenix Cloud - Australia East (australiaeast). Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Major | ||
| 0m | Yes | Minor | ||
| 3702h 19mOngoing | Yes | Major | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor |
Planned work published by the official provider.
September 20, 2026 7:49AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix Gov cloud service. This maintenance window will start on September 23, 2026 from 08:00 AM UTC to 09:30 AM UTC. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support September 23, 2026 8:00AM UTC Active - We have started maintenance for Phoenix Gov Cloud Services. Druva Support September 23, 2026 9:30AM UTC Completed - We have successfully completed maintenance for Phoenix Gov Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com Druva Support
Started Sep 23, 2026, 09:30 AM UTC · Ongoing
September 20, 2026 7:48AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix cloud service. This maintenance window will start on September 23, 2026 from 05:00 AM UTC to 06:30 AM UTC. Rest of the world AWS Regions will be affected due to this maintenance. Maintenance is not applicable for APAC AWS Regions. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support September 23, 2026 5:00AM UTC Active - We have started maintenance for Phoenix Cloud Services. Druva Support September 23, 2026 6:30AM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com Druva Support
Started Sep 23, 2026, 06:30 AM UTC · Ongoing
September 17, 2026 3:10PM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix cloud service. This maintenance window will start on September 21, 2026 from 04:30 AM UTC to 06:00 AM UTC. Maintenance is applicable for APAC AWS Regions only. Rest of the world AWS Regions will not be affected due to this maintenance. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support September 21, 2026 4:30AM UTC Active - We have started maintenance for Phoenix Cloud Services. Druva Support September 21, 2026 6:00AM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com Druva Support
Started Sep 21, 2026, 06:00 AM UTC · Ongoing
September 10, 2026 3:47PM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix cloud service. This maintenance window will start on September 10, 2026 from 04:30 PM UTC to 06:00 PM UTC. Maintenance is applicable for APAC AWS Regions only. Rest of the world AWS Regions will not be affected due to this maintenance. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support September 10, 2026 4:30PM UTC Active - We have started maintenance for Phoenix Cloud Services. September 10, 2026 6:00PM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services. Recommended Customer Action: Please upgrade all Linux agents and proxies running version 7.x or lower to the latest available packages. Please feel free to contact the Druva support team at https://support.druva.com
Started Sep 10, 2026, 06:00 PM UTC · Ongoing
August 14, 2026 10:14AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix cloud service. This maintenance window will start on August 14, 2026 from 02:00 PM UTC to 03:00 PM UTC. Maintenance is applicable for APAC AWS Regions. Rest of the world AWS Regions will not be affected due to this maintenance. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support August 14, 2026 2:00PM UTC Active - We have started maintenance for Phoenix Cloud Services. August 14, 2026 2:44PM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com
Started Aug 14, 2026, 02:44 PM UTC · Ongoing
August 14, 2026 5:20AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix cloud service. This maintenance window will start on August 14, 2026 from 06:00 AM UTC to 07:00 AM UTC. Maintenance is not applicable for APAC AWS Regions. Rest of the world AWS Regions will be affected due to this maintenance. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support August 14, 2026 6:00AM UTC Active - We have started maintenance for Phoenix Cloud Services. August 14, 2026 7:02AM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com
Started Aug 14, 2026, 07:02 AM UTC · Ongoing
July 22, 2026 1:27PM UTC Scheduled - We will be performing an unscheduled maintenance to implement a critical update related to the customer portal UI application for the Phoenix Gov cloud service. This maintenance window will start on July 24, 2026 from 05:00 AM UTC to 05:30 AM UTC. During this maintenance period Portal login, backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support July 24, 2026 5:00AM UTC Active - We have started maintenance for Phoenix Gov Cloud Services. July 24, 2026 5:30AM UTC Completed - We have successfully completed maintenance for Phoenix Gov Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com
Started Jul 24, 2026, 05:30 AM UTC · Ongoing
July 20, 2026 4:55AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a critical update related to the customer portal UI application for the Phoenix cloud service. This maintenance window will start on July 23, 2026 from 05:00 AM UTC to 05:30 AM UTC. Maintenance is not applicable for APAC AWS Regions. Rest of the world AWS Regions will be affected due to this maintenance. During this maintenance period Portal login, backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support July 23, 2026 5:03AM UTC Active - We have started maintenance for Phoenix Cloud Services. July 23, 2026 6:22AM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services on July 23, 2026 5:30 AM Please feel free to contact the Druva support team at https://support.druva.com
Started Jul 23, 2026, 06:22 AM UTC · Ongoing
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Druva Phoenix | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Druva Phoenix | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Druva Phoenix reports an outage. An unresolved official incident is listed: “Degraded performance with Phoenix Cloud me-central-1”. Components reported as affected: Phoenix Cloud - UAE (me-central-1). 0 reports were recorded for Druva Phoenix in the last 24 hours. Last official check: .
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