Where does Uptimus get the official Files status?

Uptimus reads the official Files status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Files Status Page: https://status.files.com Files Home Page: https://www.files.com

Files says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Files support if the problem continues.

How can I check whether Files is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Files outages?

Add Files to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Files exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Files Status, Incidents and Uptime

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About Files monitoring on Uptimus

Uptimus monitors Files through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 15 monitored components, 50 indexed incidents, 0 maintenance windows and 3 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Files. A healthy status does not guarantee that every user, device or region is unaffected.

Outage notifications

Get notified when Files or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “SFTP Login Failures for ed25519 key-based authentication only in all regions”.

Issues notifications

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 15 Files components: Core Services / API, Web Interface, FTP/FTPS, SFTP. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Receive alerts when Files publishes planned, scheduled or active maintenance affecting the service. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Files or an affected component returns to healthy operation after an issue or outage. The current page contains 3 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Files and presents it with the normalized service status. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “SFTP Login Failures for ed25519 key-based authentication only in all regions”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Between 17:13 UTC on June 4, 2026 and 15:12 UTC on June 5, 2026, [Files.com](http://Files.com) customers using SFTP with ed25519 SSH key-based authentication experienced authentication failures. This incident was limited to SFTP connections using ed25519 pu…”.

Component status filtering

Choose all components or only the Files products you use. Official alerts then respect that component selection. Uptimus currently tracks 15 Files components: Core Services / API, Web Interface, FTP/FTPS, SFTP. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Files Status

Recent outage reports

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Service uptime history

Files: Recent outages and issues

Files outage map

See where reports are coming from

Files tracked components

About Files monitoring on Uptimus

Frequently Asked Questions

Get notified when Files changes status