Is Freshservice down?

Freshservice status is pending verification.

Where does Uptimus get the official Freshservice status?

Uptimus reads the official Freshservice status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Freshservice Status Page: https://updates.freshservice.com Freshservice Home Page: https://freshservice.com

Freshservice says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Freshservice support if the problem continues.

How can I check whether Freshservice is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Freshservice outages?

Add Freshservice to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Freshservice exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Freshservice Status, Incidents and Uptime

Freshservice service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

No problems detected
Possible problems
Problems detected
Early warning
Official incident

Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

View chart data

15-minute report intervals · UTC
Start	End	Reports	Status

Latest activity

Last 24 hours

Status verification pending
The latest official observation is not fresh enough to confirm current service health.
Official provider status
Jun 15, 4:27 PM UTC

Freshservice outage reports

0 outage reports in the last 24 hours.

30 reports loaded

Archive · older than 24 hours

Denver, United States

3 reports

Major outage

Aug 31, 1:11 PM – Aug 31, 1:12 PMabout 7 days ago

View 3 reports

Report 1 · Aug 31, 1:12:44 PM
Major outage
Report 2 · Aug 31, 1:12:25 PM
Major outage
Report 3 · Aug 31, 1:11:23 PM
Major outage

Loudoun County, United States

3 reports

Major outage

Aug 31, 1:11 PM – Aug 31, 1:12 PMabout 7 days ago

View 3 reports

Report 1 · Aug 31, 1:12:44 PM
Major outage
Report 2 · Aug 31, 1:12:28 PM
Major outage
Report 3 · Aug 31, 1:11:26 PM
Major outage

Somerville, United States

2 reports

Major outage

Aug 31, 1:12 PMabout 7 days ago

View 2 reports

Report 1 · Aug 31, 1:12:44 PM
Major outage
Report 2 · Aug 31, 1:12:24 PM
Major outage

Chicago, United States

2 reports

Degraded performance

Aug 31, 1:12 PMabout 7 days ago

View 2 reports

Report 1 · Aug 31, 1:12:44 PM
Degraded performance
Report 2 · Aug 31, 1:12:03 PM
Degraded performance

Winston-Salem, United States

2 reports

Major outage

Aug 31, 1:11 PM – Aug 31, 1:12 PMabout 7 days ago

View 2 reports

Report 1 · Aug 31, 1:12:44 PM
Major outage
Report 2 · Aug 31, 1:11:52 PM
Major outage

Boston, United States

2 reports

Major outage

Aug 31, 1:12 PMabout 7 days ago

View 2 reports

Report 1 · Aug 31, 1:12:44 PM
Major outage
Report 2 · Aug 31, 1:12:25 PM
Major outage

Dubuque, United States

2 reports

Major outage

Aug 31, 1:12 PMabout 7 days ago

View 2 reports

Report 1 · Aug 31, 1:12:44 PM
Major outage
Report 2 · Aug 31, 1:12:18 PM
Major outage

Atlanta, United States

3 reports

Major outage

Aug 31, 1:11 PM – Aug 31, 1:12 PMabout 7 days ago

View 3 reports

Report 1 · Aug 31, 1:12:44 PM
Major outage
Report 2 · Aug 31, 1:12:15 PM
Major outage
Report 3 · Aug 31, 1:11:54 PM
Major outage

Chicago, United States

4 reports

Major outage

Aug 31, 1:11 PM – Aug 31, 1:12 PMabout 7 days ago

View 4 reports

Report 1 · Aug 31, 1:12:37 PM
Major outage
Report 2 · Aug 31, 1:12:20 PM
Major outage
Report 3 · Aug 31, 1:11:46 PM
Major outage
Report 4 · Aug 31, 1:11:29 PM
Major outage

Atlanta, United States

2 reports

Degraded performance

Aug 31, 1:11 PM – Aug 31, 1:12 PMabout 7 days ago

View 2 reports

Report 1 · Aug 31, 1:12:36 PM
Degraded performance
Report 2 · Aug 31, 1:11:33 PM
Degraded performance

Loudoun County, United States

1 report

Degraded performance

Aug 31, 1:11 PMabout 7 days ago

Boston, United States

1 report

Degraded performance

Aug 31, 1:11 PMabout 7 days ago

Denver, United States

1 report

Degraded performance

Aug 31, 1:11 PMabout 7 days ago

Somerville, United States

1 report

Degraded performance

Aug 31, 1:11 PMabout 7 days ago

Dubuque, United States

1 report

Degraded performance

Aug 31, 1:11 PMabout 7 days ago

Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.

Freshservice status history

Official status observations, not measured service uptime.

Last 60 daysDaily history

Loading history…

Operational
Issues
Outage
Maintenance
No data

Freshservice components

Component name	Status

No components are available for this provider.

Freshservice incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

No incidents in the available history.

Community Discussion

Share your thoughts about Freshservice

@Scott EstesGuest

Not accessible in Louisville, KY this morning

9 months ago

About Freshservice monitoring on Uptimus

Uptimus monitors Freshservice through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

Uptimus is an independent monitoring service and is not affiliated with Freshservice. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Freshservice

Get notified when Freshservice or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Comparison criteria	Uptimus	Downdetector
Community outage reports for Freshservice	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Freshservice	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

Freshservice status

Having issues with Freshservice?

Freshservice service health graph

Freshservice activity

Latest activity

Freshservice outage reports

Freshservice status history

Freshservice components

Freshservice incident history

Community Discussion

About Freshservice monitoring on Uptimus

How Uptimus monitors Freshservice

Freshservice outage map

Freshservice outage map

Fair questions, straight answers.

Uptimus vs Downdetector for Freshservice

How would you rate Freshservice over the last month?