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Virtual phone system for businesses to stay organized with call volume.
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Maintenance
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Official status checked
Grasshopper has active maintenance
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 54m | Yes | Major | ||
| 1h 24m | Yes | Major | ||
| 32m | Yes | Major | ||
| 3h 32m | Yes | Major | ||
| 27m | Yes | Major | ||
| 52m | Yes | Major | ||
| 1h 1m | Yes | Major | ||
| 24h 29m | Yes | Major |
Uptimus monitors Grasshopper through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 72 monitored components, 64 indexed incidents, 71 maintenance windows and 24 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Grasshopper. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Grasshopper or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 64 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “GoTo Connect - Inbound calls failing for customers in Brazil”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 72 Grasshopper components: Contact Center, Customer Engagement, Devices, GoTo Assist Remote Support v5 API. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. During the maintenance, customers may experience increased latency issues and slower response times. GoTo will be conducting service maintenance for all products. Our team will be taking all appropriate actions to minimize service interruptions during this event. November 18th - 02:30 to 03:00 am UTC - Customers may notice increased latency November 18th - 06:00 to 06:30 am UTC - Customers may notice increased latency We would like to thank you for your patience and understanding during this period.
Started Nov 18, 2026, 02:30 AM UTC · Ongoing
As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting a scheduled maintenance affecting LogMeIn Pro and Central, join.me, Hamachi, and GoToMyPC on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event. Date and Time: Saturday, November 14, 2026, 06:30 AM UTC to 09:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window. What to expect: LogMeIn Pro and Central: Existing remote access sessions will remain active, and users can continue to work without interruption. The following features will not be available during the maintenance: registration; login to Central and/or the My Computers page; accessing and changing anything on the website (user management, subscription management, purchases, reports, etc.) and through the API (including desktop and mobile LogMeIn clients); starting new remote access sessions (remote control, file manager, dashboard, etc.); host login/logout; adding new hosts; modifying host subscriptions; executing One2Many and Remote Execution tasks. join.me: Existing join.me sessions (voice and screen sharing) will not be affected, but in-app functions such as start/stop recording, Mute 'em, and chime will not be available. The following features will not be available during the maintenance: registration; starting a new screen sharing or VoIP audio session; starting a new phone audio session; joining an existing screen sharing session (including reconnecting); accessing and changing anything on the website (including purchases). Hamachi: Existing network connections will not be interrupted. The following features will not be available during the maintenance: registration; accessing and changing anything on the website (including purchases); adding new hosts to a network; hosts coming online/going offline in networks. GoToMyPC: GoToMyPC users with two-factor authentication (TFA) set up will not be able to log in during the maintenance. We would like to thank you for your patience and understanding during this time.
Started Nov 14, 2026, 06:30 AM UTC · Ongoing
We will be undergoing scheduled maintenance during this time.
Started Nov 14, 2026, 06:00 AM UTC · Ongoing
The scheduled maintenance has been completed.
Started Oct 22, 2026, 09:00 AM UTC · Resolved Oct 22, 2026, 10:00 AM UTC
The scheduled maintenance has been completed.
Started Oct 15, 2026, 07:00 AM UTC · Resolved Oct 15, 2026, 08:30 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Started Oct 14, 2026, 07:00 AM UTC · Resolved Oct 14, 2026, 08:30 AM UTC
The scheduled maintenance has been cancelled.
Started Aug 31, 2026, 04:57 PM UTC · Resolved Oct 2, 2026, 02:40 PM UTC
The scheduled maintenance has been completed.
Started Sep 30, 2026, 05:30 AM UTC · Resolved Sep 30, 2026, 08:00 AM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Grasshopper | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Grasshopper | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Grasshopper reports normal operation. 0 reports were recorded for Grasshopper in the last 24 hours. Last official check: .
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