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    Last checked Oct 26, 11:47 PM UTC

    Huggy status

    Automated multichannel customer service platform with chatbot integration.

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    Huggy logo

    Is Huggy down?

    Operational

    The official status page for Huggy reports normal operation. 0 reports were recorded for Huggy in the last 24 hours. Last official check: Oct 26, 11:47 PM UTC.

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      All systems operational

      Official provider status
      Oct 26, 11:47 PM UTC

    Huggy outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Huggy outages

    Monitor Huggy with Uptimus and get alerts when its status changes.

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    Huggy outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Huggy outage map

    Loading report locations…

    Huggy status history

    Official status observations, not measured service uptime.

    Huggy components

    Component nameStatus
    Huggy Channels — Conversation Page statusUp
    Huggy Channels — Email statusUp
    Huggy API statusUp
    Huggy Channels — Facebook Messenger statusUp
    Huggy Core statusUp
    Huggy Channels — HuggyChat statusUp
    Huggy Cron Service statusUp
    Huggy Channels — SDK statusUp
    Huggy Channels — SMS statusUp
    Huggy Channels — Telegram statusUp

    Huggy incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved2hOct 19, 20267:00 PM UTCYesMinor
    Official status·Resolved36mOct 19, 20262:08 PM UTCYesMinor
    Official status·Resolved3h 55mOct 5, 202612:41 PM UTCYesMinor
    Official status·Resolved2h 22mAug 24, 202612:02 PM UTCYesUnknown
    Official status·Resolved3h 9mAug 12, 20263:09 PM UTCYesMinor
    Official status·Resolved2h 49mJul 15, 20268:20 PM UTCYesMinor
    Official status·Resolved3h 22mJul 13, 20268:08 PM UTCYesMinor
    Official status·Resolved2h 44mJun 25, 20266:41 PM UTCYesMinor

    About Huggy monitoring on Uptimus

    Uptimus monitors Huggy through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 15 monitored components, 60 indexed incidents, 3 maintenance windows and 4 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Huggy. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Huggy

    Get notified when Huggy or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 60 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Instabilidade no carregamento da tela inicial”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 15 Huggy components: Conversation Page, Email, API, Facebook Messenger. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Manutenção Emergencial

      Resolved

      Manutenção concluída com sucesso. Agradecemos a compreensão. Caso seja identificado algum incidente na sua conta Huggy, não hesite em nos contatar.

      Started Jun 22, 2023, 02:00 AM UTC · Resolved Jun 22, 2023, 03:08 AM UTC

    2. ✓

      Manutenção preventiva

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 22, 2021, 02:00 AM UTC · Resolved Apr 22, 2021, 02:59 AM UTC

    3. ✓

      Manutenção Programada

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 18, 2021, 03:00 AM UTC · Resolved Apr 18, 2021, 08:00 AM UTC

    Receive alerts when Huggy publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 3 maintenance windows from the available Huggy history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Huggy or an affected component returns to healthy operation after an issue or outage. The current page contains 4 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Huggy and presents it with the normalized service status. The available history contains 60 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Instabilidade no carregamento da tela inicial”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “A instabilidade que causava o recarregamento contínuo da tela inicial para usuários sem perfil de administrador foi corrigida. A falha ocorreu devido a uma divergência no tratamento de permissões de um recurso da aplicação, que já foi devidamente ajustado.…”.
    Component status filtering
    Choose all components or only the Huggy products you use. Official alerts then respect that component selection. Uptimus currently tracks 15 Huggy components: Conversation Page, Email, API, Facebook Messenger. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

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    Comparison

    Uptimus vs Downdetector for Huggy

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Huggy
    Comparison criteriaUptimusDowndetector
    Community outage reports for HuggyIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for HuggyIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

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