Where does Uptimus get the official Idnow status?

Uptimus reads the official Idnow status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Idnow Status Page: https://status.idnow.de Idnow Home Page: https://idnow.de

Idnow says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Idnow support if the problem continues.

How can I check whether Idnow is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Idnow outages?

Add Idnow to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Idnow exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Sep 8, 7:07 AM UTC

Idnow status

Identity verification and KYC solutions for businesses worldwide.

Experiencing an issue?

Is Idnow down?

Maintenance

The official status page for Idnow reports normal operation. 0 reports were recorded for Idnow in the last 24 hours. Last official check: Sep 8, 7:07 AM UTC.

Source: official status page

Having issues with Idnow?

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Idnow service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

No problems detected
Possible problems
Problems detected
Early warning
Official incident

Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

View chart data

15-minute report intervals · UTC
Start	End	Reports	Status

Latest activity

Last 24 hours

Official status checked
Idnow has active maintenance
Official provider status
Sep 8, 7:07 AM UTC
Official maintenance active
Webhook certificate replacement — During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods defined by the current TLS Baseline Requirements. If you have any questions, please contact us at https://support.idnow.io. Best regards, IDnow DevOps Team
Official provider status
Sep 8, 7:03 AM UTC
Official maintenance active
[IDCheck.io/Check'n'Sign] New Release Deployment — We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Official provider status
Sep 7, 3:20 PM UTC

Idnow outage reports

0 outage reports in the last 24 hours.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Idnow status history

Official status observations, not measured service uptime.

Last 60 daysDaily history

Loading history…

Operational
Issues
Outage
Maintenance
No data

Idnow components

Component name	Status
Idnow Ident Centers — Ident Center Munich status	Up
Idnow Test Systems — VideoIdent status	Up
IDnow Solutions — VideoIdent status	Up
Idnow Ident Centers — Ident Center Iasi status	Up
Idnow Test Systems — eID status	Up
IDnow Solutions — eID status	Up
Idnow Test Systems — AutoIdent status	Up
IDnow Solutions — AutoIdent status	Up
Idnow Ident Centers — Ident Center Split status	Up
Idnow Test Systems — AutoIdent QES status	Up

Idnow incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	1h 23m	Aug 16, 20266:47 PM UTC	Yes	Minor
Official statusResolved	32h 54m	Aug 9, 20261:16 AM UTC	Yes	Critical
Official statusResolved	29m	Jul 27, 20269:17 AM UTC	Yes	Unknown
Official statusResolved	676h 24m	Jul 21, 20269:31 AM UTC	Yes	Minor
Official statusResolved	47m	Jul 20, 20262:25 PM UTC	Yes	Minor
Official statusResolved	26h 6m	Jul 2, 202610:06 AM UTC	Yes	Unknown
Official statusResolved	17m	Jun 10, 20267:24 AM UTC	Yes	Critical
Official statusResolved	17h 31m	Jun 9, 20262:07 PM UTC	Yes	Minor

Scheduled maintenance

Planned work published by the official provider.

[IDCheck.io/Check'n'Sign] New Release Deployment
Maintenance
We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Started Oct 1, 2026, 05:00 AM UTC · Ongoing
[PVID] New Release Deployment
Maintenance
We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Started Sep 30, 2026, 06:00 AM UTC · Ongoing
[IDCheck.io] Annual Production System Failover Test
Maintenance
Dear customer, We are conducting our annual fail-over tests during the aforementioned time frame. We do not expect any impairment of services during the test. Should you nevertheless experience impairments, please get in touch with us using: https://support.idnow.io Sincerely Yours, IDnow DevOps Team

About Idnow monitoring on Uptimus

Uptimus monitors Idnow through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 46 monitored components, 54 indexed incidents, 86 maintenance windows and 33 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Idnow. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Idnow

Get notified when Idnow or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 54 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Degraded Performance of eSign with QTSP”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 46 Idnow components: Ident Center Munich, VideoIdent, VideoIdent, Ident Center Iasi. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Receive alerts when Idnow publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 86 maintenance windows from the available Idnow history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Idnow or an affected component returns to healthy operation after an issue or outage. The current page contains 33 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Idnow and presents it with the normalized service status. The available history contains 54 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Degraded Performance of eSign with QTSP”.

Fair questions, straight answers.

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Community outage reports for Idnow

Webhook certificate replacement for TEST system

Maintenance

During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.test.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods defined by the current TLS Baseline Requirements. If you have any questions, please contact us at https://support.idnow.io. Best regards, IDnow DevOps Team

Started Sep 16, 2026, 08:00 AM UTC · Ongoing

[IDCheck.io/PVID/Check'n'Sign] System maintenance

Maintenance

Dear customer, We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, estimated to be 2 hours, you may experience intermittent service interruptions, slow response times, or temporary unavailability of certain features. Our dedicated team will be working diligently to minimize any downtime and complete the maintenance as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please get in touch with us using https://support.idnow.io Sincerely Yours, IDnow DevOps Team

Started Sep 14, 2026, 09:00 PM UTC · Ongoing

Idnow status

Having issues with Idnow?

Idnow service health graph

Idnow activity

Latest activity

Idnow outage reports

Idnow outage map

Idnow outage map

Idnow status history

Idnow components

Idnow incident history

Scheduled maintenance

[IDCheck.io/Check'n'Sign] New Release Deployment

[PVID] New Release Deployment

[IDCheck.io] Annual Production System Failover Test

Community Discussion

About Idnow monitoring on Uptimus

How Uptimus monitors Idnow

Fair questions, straight answers.

Uptimus vs Downdetector for Idnow

[IDCheck.io/PVID/Check'n'Sign] New Release Deployment in TEST

Webhook certificate replacement

Webhook certificate replacement for TEST system

New Release Deployment

[IDCheck.io/PVID/Check'n'Sign] System maintenance

How would you rate Idnow over the last month?