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Maintenance
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Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official status checked
Incapsula has active maintenance
Official provider statusOfficial incident resolved
Network connectivity degradation in MAD PoP — Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.
Official provider statusOfficial maintenance completed
[ICM-5440] Planned Maintenance on the Imperva data center in London 1, UK — The scheduled maintenance has been completed.
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 34m | Yes | Minor | ||
| 4h 12m | Yes | Minor | ||
| 2h 21m | Yes | Major | ||
| 1h 52m | Yes | Minor | ||
| 3h 14m | Yes | Major | ||
| 12h 59m | Yes | Major | ||
| 51m | Yes | Minor | ||
| 480h 37m | Yes | Minor |
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Uptimus monitors Incapsula through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 113 monitored components, 67 indexed incidents, 117 maintenance windows and 59 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Incapsula. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Incapsula or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 67 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Network connectivity degradation in MAD PoP”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 113 Incapsula components: Ashburn, VA (WDC), Auckland, New Zealand (AKL), Bogota, Colombia (BOG), Cloud Security Management Platform. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
The Cloud Security Console and API will undergo an essential scheduled maintenance on October 11, 2026, between 13:00 and 17:00 UTC. During this maintenance window, customers may experience intermittent disruptions with the login service to the Management Console or sending API calls. Also, active user sessions may be interrupted, requiring users to sign in again. This might also impact attempts to reset passwords during the maintenance time frame. Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.
Started Oct 11, 2026, 01:00 PM UTC · Ongoing
Maintenance on the Auckland, NZ data center will be performed on Tuesday, September 15th, 2026 at 14:00 UTC. We expect to complete the maintenance by Tuesday, September 15th, 2026 at 18:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Started Sep 15, 2026, 02:00 PM UTC · Ongoing
Maintenance on the Detroit, MI data center will be performed on Tuesday, September 15th, 2026 at 09:00 UTC. We expect to complete the maintenance by Tuesday, September 15th, 2026 at 13:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Started Sep 15, 2026, 09:00 AM UTC · Ongoing
Maintenance on the Queretaro, Mexico data center will be performed on Monday, September 14th, 2026 at 06:00 UTC. We expect to complete the maintenance by Monday, September 14th, 2026 at 14:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Started Sep 14, 2026, 06:00 AM UTC · Ongoing
Maintenance on the Seoul, South Korea data center will be performed on Thursday, September 10th, 2026 at 18:00 UTC. We expect to complete the maintenance by Thursday, September 10th, 2026 at 22:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Started Sep 10, 2026, 06:00 PM UTC · Ongoing
Maintenance on the Zurich, Switzerland data center will be performed on Tuesday, September 8th, 2026 at 23:00 UTC. We expect to complete the maintenance by Wednesday, September 9th, 2026 at 06:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Started Sep 8, 2026, 11:00 PM UTC · Ongoing
The scheduled maintenance has been completed.
Started Sep 7, 2026, 11:00 PM UTC · Resolved Sep 8, 2026, 04:43 AM UTC
The maintenance has been cancelled.
Started Aug 18, 2026, 07:53 AM UTC · Resolved Aug 25, 2026, 01:00 AM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Incapsula | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Incapsula | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Incapsula reports ongoing maintenance. Components reported as affected: Coming Soon. 0 reports were recorded for Incapsula in the last 24 hours. Last official check: .
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