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Last checked Sep 8, 2:15 AM UTC

Incapsula status

Cyber security for data and applications in cloud environments.

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Maintenance

The official status page for Incapsula reports ongoing maintenance. Ongoing official maintenance: “[ICM-5440] Planned Maintenance on the Imperva data center in London 1, UK”. Components reported as affected: EMEA PoPs, Coming Soon. 0 reports were recorded for Incapsula in the last 24 hours. Last official check: Sep 8, 2:15 AM UTC.

Source: official status page

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OverviewActivityHistoryCommunityAbout

Incapsula service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

Incapsula activity

Loading reports… · Last 24 hours

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————Now
  • No problems detected
  • Possible problems
  • Problems detected
  • Early warning
  • Official incident

Small green bars: normal status (illustrative). Taller bars: report activity.

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Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

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15-minute report intervals · UTC
StartEndReportsStatus

Latest activity

Last 24 hours
  1. Official status checked

    Incapsula has active maintenance

    Official provider status
    Sep 8, 2:15 AM UTC
  2. Official maintenance active

    [ICM-5440] Planned Maintenance on the Imperva data center in London 1, UK — Scheduled maintenance is currently in progress. We will provide updates as necessary.

    Official provider status
    Sep 7, 11:00 PM UTC

Incapsula outage reports

0 outage reports in the last 24 hours.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

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Incapsula outage map

Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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Incapsula outage map

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Incapsula status history

Official status observations, not measured service uptime.

Last 60 daysDaily history
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——
  • Operational
  • Issues
  • Outage
  • Maintenance
  • No data

Incapsula components

Component nameStatus
Incapsula North American PoPs — Ashburn, VA (WDC) statusUp
Incapsula APAC PoPs — Auckland, New Zealand (AKL) statusUp
Incapsula LATAM PoPs — Bogota, Colombia (BOG) statusUp
Incapsula Management and Analytics Services — Cloud Security Management Platform statusUp
Incapsula Protection Services — Cloud WAF Protection statusUp
Incapsula Additional services — Support Ticketing System statusUp
Incapsula Third Party Services statusUp
Incapsula Imperva for Google Cloud (IGC) Regions — us-east1 region statusUp
Incapsula EMEA PoPs — Amsterdam, Netherlands (RTM) statusUp
Incapsula North American PoPs — Atlanta, GA (ATL) statusUp

Incapsula incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history
Incident nameDurationStartedUTCAcknowledgedSeverity
Official status·Resolved4h 12mSep 2, 20268:21 PM UTCYesMinor
Official status·Resolved2h 21mSep 2, 20264:56 AM UTCYesMajor
Official status·Resolved1h 52mAug 30, 20269:05 AM UTCYesMinor
Official status·Resolved3h 14mAug 21, 20267:28 PM UTCYesMajor
Official status·Resolved12h 59mAug 19, 202610:17 PM UTCYesMajor
Official status·Resolved51mAug 19, 20263:04 AM UTCYesMinor
Official status·Resolved480h 37mAug 13, 20264:53 PM UTCYesMinor
Official status·Resolved100h 55mAug 13, 20268:22 AM UTCYesMajor

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About Incapsula monitoring on Uptimus

Uptimus monitors Incapsula through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 113 monitored components, 66 indexed incidents, 117 maintenance windows and 59 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Incapsula. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Incapsula

Get notified when Incapsula or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 66 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “[INC-1120 ] Service Degradation affecting a subset of customers in North America region”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 113 Incapsula components: Ashburn, VA (WDC), Auckland, New Zealand (AKL), Bogota, Colombia (BOG), Cloud Security Management Platform. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Scheduled maintenance

Planned work published by the official provider.

  1. ✓

    [TR-23350] - Essential Maintenance on the Cloud Security Console and API – October 11, 2026

    Maintenance

    The Cloud Security Console and API will undergo an essential scheduled maintenance on October 11, 2026, between 13:00 and 17:00 UTC. During this maintenance window, customers may experience intermittent disruptions with the login service to the Management Console or sending API calls. Also, active user sessions may be interrupted, requiring users to sign in again. This might also impact attempts to reset passwords during the maintenance time frame. Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.

    Started Oct 11, 2026, 01:00 PM UTC · Ongoing

  2. ✓

    [ICM-5477] Planned Maintenance on the Imperva data center in Auckland, NZ

    Maintenance

    Maintenance on the Auckland, NZ data center will be performed on Tuesday, September 15th, 2026 at 14:00 UTC. We expect to complete the maintenance by Tuesday, September 15th, 2026 at 18:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

    Started Sep 15, 2026, 02:00 PM UTC · Ongoing

  3. ✓

    [ICM-5473] Planned Maintenance on the Imperva data center in Detroit, MI

    Maintenance

    Maintenance on the Detroit, MI data center will be performed on Tuesday, September 15th, 2026 at 09:00 UTC. We expect to complete the maintenance by Tuesday, September 15th, 2026 at 13:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

    Started Sep 15, 2026, 09:00 AM UTC · Ongoing

  4. ✓

    [ICM-5430] Planned Maintenance on the Imperva data center in Queretaro, Mexico

    Maintenance

    Maintenance on the Queretaro, Mexico data center will be performed on Monday, September 14th, 2026 at 06:00 UTC. We expect to complete the maintenance by Monday, September 14th, 2026 at 14:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

    Started Sep 14, 2026, 06:00 AM UTC · Ongoing

  5. ✓

    [ICM-5478] Planned Maintenance on the Imperva data center in Seoul, South Korea

    Maintenance

    Maintenance on the Seoul, South Korea data center will be performed on Thursday, September 10th, 2026 at 18:00 UTC. We expect to complete the maintenance by Thursday, September 10th, 2026 at 22:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

    Started Sep 10, 2026, 06:00 PM UTC · Ongoing

  6. ✓

    [ICM-5441] Planned Maintenance on the Imperva data center in Zurich, Switzerland

    Maintenance

    Maintenance on the Zurich, Switzerland data center will be performed on Tuesday, September 8th, 2026 at 23:00 UTC. We expect to complete the maintenance by Wednesday, September 9th, 2026 at 06:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

    Started Sep 8, 2026, 11:00 PM UTC · Ongoing

  7. ✓

    [ICM-5440] Planned Maintenance on the Imperva data center in London 1, UK

    Maintenance

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

    Started Sep 7, 2026, 11:00 PM UTC · Ongoing

  8. ✓

    [ICM-5421] Planned Maintenance on the Imperva data center in Santiago, Chile

    Resolved

    The maintenance has been cancelled.

    Started Aug 18, 2026, 07:53 AM UTC · Resolved Aug 25, 2026, 01:00 AM UTC

Maintenance notifications
Receive alerts when Incapsula publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 117 maintenance windows from the available Incapsula history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Recovery notifications
Know when Incapsula or an affected component returns to healthy operation after an issue or outage. The current page contains 59 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Status messages
Uptimus stores the incident headline published by Incapsula and presents it with the normalized service status. The available history contains 66 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “[INC-1120 ] Service Degradation affecting a subset of customers in North America region”.
Status details
Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Monitoring has shown stable performance following the mitigation measures implemented earlier. This incident is considered resolved at this time. We will continue to monitor the environment as part of our standard operational practices to ensure ongoing ser…”.
Component status filtering
Choose all components or only the Incapsula products you use. Official alerts then respect that component selection. Uptimus currently tracks 113 Incapsula components: Ashburn, VA (WDC), Auckland, New Zealand (AKL), Bogota, Colombia (BOG), Cloud Security Management Platform. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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Official incident updates and status timeline for IncapsulaIncludedUser-report led
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