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    Last checked Oct 26, 11:00 PM UTC

    Incapsula status

    Cyber security for data and applications in cloud environments.

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    Is Incapsula down?

    Degraded performance

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Incapsula is experiencing issues

      Official provider status
      Oct 26, 11:00 PM UTC

    Incapsula outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Incapsula outages

    Monitor Incapsula with Uptimus and get alerts when its status changes.

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    Incapsula outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Incapsula outage map

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    Incapsula status history

    Official status observations, not measured service uptime.

    Incapsula components

    Component nameStatus
    Incapsula North American PoPs — Ashburn, VA (WDC) statusUp
    Incapsula APAC PoPs — Auckland, New Zealand (AKL) statusUp
    Incapsula LATAM PoPs — Bogota, Colombia (BOG) statusUp
    Incapsula Management and Analytics Services — Cloud Security Management Platform statusUp
    Incapsula Protection Services — Cloud WAF Protection statusUp
    Incapsula Coming Soon — Milan 2, Italy (MIL): November 2026 statusMaintenance
    Incapsula Additional services — Support Ticketing System statusUp
    Incapsula Third Party Services statusUp
    Incapsula Imperva for Google Cloud (IGC) Regions — us-east1 region statusUp
    Incapsula EMEA PoPs — Amsterdam, Netherlands (RTM) statusUp

    Incapsula incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved7h 38mOct 20, 20268:43 AM UTCYesMinor
    Official status·Resolved5h 10mOct 19, 20265:38 PM UTCYesUnknown
    Official status·Resolved1h 16mOct 15, 20269:49 PM UTCYesUnknown
    Official status·Resolved2h 11mOct 13, 20263:18 PM UTCYesUnknown
    Official status·Resolved4h 16mOct 13, 20261:29 PM UTCYesMinor
    Official status·Resolved11h 55mOct 9, 202610:16 PM UTCYesMajor
    Official status·Resolved17h 7mOct 5, 20268:41 AM UTCYesMinor
    Official status·Resolved6h 43mOct 1, 20268:07 PM UTCYesMajor

    About Incapsula monitoring on Uptimus

    Uptimus monitors Incapsula through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 114 monitored components, 88 indexed incidents, 160 maintenance windows and 60 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Incapsula. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Incapsula

    Get notified when Incapsula or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 88 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “[INC-1166] Service Degradation Affecting Newly Onboarded Sites”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 114 Incapsula components: Ashburn, VA (WDC), Auckland, New Zealand (AKL), Bogota, Colombia (BOG), Cloud Security Management Platform. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      API TEST B - DELETE ME

      Maintenance

      test

      Started Jan 1, 2027, 04:00 AM UTC · Ongoing

    2. ✓

      [ICM-5553] Planned Maintenance on the Imperva data center in Santiago, Chile

      Maintenance

      Maintenance on the Santiago, Chile data center will be performed on Thursday, November 19th, 2026 at 04:00 UTC. We expect to complete the maintenance by Thursday, November 19th, 2026 at 12:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started Nov 19, 2026, 04:00 AM UTC · Ongoing

    3. ✓

      [ICM-5674] Planned Maintenance on the Imperva data center in Hanoi, Vietnam

      Maintenance

      Maintenance on the Hanoi, Vietnam data center will be performed on Thursday, November 12th, 2026 at 19:00 UTC. We expect to complete the maintenance by Friday, November 13th, 2026 at 01:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started Nov 12, 2026, 07:00 PM UTC · Ongoing

    4. ✓

      [ICM-5673] Planned Maintenance on the Imperva data center in Bangkok, Thailand

      Maintenance

      Maintenance on the Bangkok, Thailand data center will be performed on Tuesday, November 10th, 2026 at 18:00 UTC. We expect to complete the maintenance by Wednesday, November 11th, 2026 at 00:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started Nov 10, 2026, 06:00 PM UTC · Ongoing

    5. ✓

      [ICM-5598] Planned Maintenance on the Imperva data center in Cape Town, South Africa

      Maintenance

      Maintenance on the Cape Town, South Africa data center will be performed on Sunday, November 8th, 2026 at 22:00 UTC. We expect to complete the maintenance by Monday, November 9th, 2026 at 02:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started Nov 8, 2026, 10:00 PM UTC · Ongoing

    6. ✓

      [ICM-5651] Planned Maintenance on the Imperva data center in Rio, Brazil

      Maintenance

      Maintenance on the Rio, Brazil data center will be performed on Thursday, November 5th, 2026 at 05:00 UTC. We expect to complete the maintenance by Thursday, November 5th, 2026 at 09:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started Nov 5, 2026, 05:00 AM UTC · Ongoing

    7. ✓

      [ICM-5611] Planned Maintenance on the Imperva data center in New York 2, NY

      Maintenance

      Maintenance on the New York 2, NY data center will be performed on Wednesday, November 4th, 2026 at 03:00 UTC. We expect to complete the maintenance by Wednesday, November 4th, 2026 at 11:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started Nov 4, 2026, 03:00 AM UTC · Ongoing

    8. ✓

      [ICM-5612] Planned Maintenance on the Imperva data center in Santiago, Chile

      Maintenance

      Maintenance on the Santiago, Chile data center will be performed on Tuesday, November 3rd, 2026 at 04:00 UTC. We expect to complete the maintenance by Tuesday, November 3rd, 2026 at 12:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started Nov 3, 2026, 04:00 AM UTC · Ongoing

    Maintenance notifications
    Receive alerts when Incapsula publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 160 maintenance windows from the available Incapsula history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Incapsula or an affected component returns to healthy operation after an issue or outage. The current page contains 60 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Incapsula and presents it with the normalized service status. The available history contains 88 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “[INC-1166] Service Degradation Affecting Newly Onboarded Sites”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.
    Component status filtering
    Choose all components or only the Incapsula products you use. Official alerts then respect that component selection. Uptimus currently tracks 114 Incapsula components: Ashburn, VA (WDC), Auckland, New Zealand (AKL), Bogota, Colombia (BOG), Cloud Security Management Platform. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Uptimus vs Downdetector for Incapsula

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Incapsula
    Comparison criteriaUptimusDowndetector
    Community outage reports for IncapsulaIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for IncapsulaIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Incapsula reports ongoing maintenance. Components reported as affected: Coming Soon, Milan 2, Italy (MIL): November 2026. 0 reports were recorded for Incapsula in the last 24 hours. Last official check: Oct 26, 11:00 PM UTC.

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