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Know what is down before your users do.

Incapsula logo
Maintenance

Incapsula Status

Cyber security for data and applications in cloud environments.

Source

auto

Category

Cloud

Adapter

API V1 STATUS

Verified

Pending review

Get alertsOfficial status page

Current state

Maintenance

Checked 12m ago

114

Components

0

Active incidents

3

Maintenance

2.04%

90d uptime

[INC-1066] Increased Latency for a portion of Imperva Cloud WAF Protected Sites

Jun 11, 8:07 AM

Service health overview

Operational snapshot

Normalized official status-page data for incidents, maintenance, components, and history.

2.04%

Known uptime

49 known history days

114

Components tracked

0 outage, 0 degraded

50

Incidents indexed

0 active right now

51

Maintenance windows

3 active or scheduled

Top affected components

Components with the most recent status-page events.

Ashburn 2, VA (WDC): July 2026

Under Maintenance

2

Barcelona, Spain (BCN)

Under Maintenance

2

Coming Soon

Under Maintenance

2

Chicago 3, IL (MDW): August 2026

Under Maintenance

1

Miami 2, FL (FLL): June 2026

Under Maintenance

1

90-day status history

Daily rollup

Component changes, incidents, and maintenance windows grouped by day.

operational

degraded

outage

maintenance

unknown

1

operational days

0

degraded days

25

outage days

23

maintenance days

41

unknown days

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

[INC-1066] Increased Latency for a portion of Imperva Cloud WAF Protected Sites
Resolved

This issue has been resolved. Our teams have confirmed that service performance for Imperva Cloud WAF protected sites has returned to normal and remained stable following mitigation. We will continue to monitor service health as part of our standard operational processes. Thank you for your patience while we worked to resolve this issue.

Jun 11, 8:07 AMResolved Jun 11, 8:39 AMMinorWeb Application Performance
[INC-1065 ] Imperva Management Portal Login Issue
Resolved

Monitoring has confirmed that services remain stable following the implementation of the fix and the completion of validation activities. No further issues have been observed.

Jun 10, 6:53 PMResolved Jun 11, 12:43 AMMinorCloud Security Management Platform
[INC-1062] Sao Paulo 2 Data Center Issue
Resolved

Service in the data center has been restored to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

Jun 3, 1:29 PMResolved Jun 3, 2:55 PMMajorSao Paulo, Brazil (SAO)
[INC-1059] Latency Issue on the Management Console
Resolved

The incident has been resolved and normal service levels have been restored for the Management Portal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

Jun 3, 8:36 AMResolved Jun 3, 9:40 AMMinorWeb Application PerformanceCloud Security Management Platform
[INC-1055] New York 2, NY (EWR) Data Center Issue
Resolved

The technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. The PoP is fully operational and ready for service. We appreciate your patience and understanding throughout this incident.

May 29, 1:24 PMResolved Jun 4, 6:30 AMMajorNew York 2, NY (EWR)
[INC-1054] Connectivity issue in VAN POP.
Resolved

Service in the data center has been restored to normal.

May 28, 7:08 PMResolved May 29, 11:05 AMMinorVancouver, Canada (VAN)
[INC-1053] Connectivity issue in EWR
Resolved

Service in the data center has been restored to normal.

May 28, 6:09 PMResolved May 29, 12:01 PMMinorNew York 2, NY (EWR)
[INC-1051] Imperva Management Portal ABP Dashboard Issue
Resolved

No abnormalities were observed during the monitoring period. The incident has been resolved, and normal service levels have been fully restored for the Imperva Advanced Bot Protection service.

May 27, 7:22 PMResolved May 27, 10:52 PMMinorABP ManagementAdvanced BOT Protection
[INC-1049] Issue with creation of the site certificates.
Resolved

A fix has been implemented and all services are operating normally. The incident has been successfully resolved,

May 22, 10:56 PMResolved May 22, 11:59 PMMajorCloud Security Management Platform
[INC-1045] Imperva Management Portal Configuration Changes Issue
Resolved

During the close monitoring period, no further deviations were observed. The incident has been resolved, and normal service operations for the Imperva Management Portal have been fully restored.

May 19, 9:06 PMResolved May 22, 9:20 PMMajorCloud Security Management Configuration Changes

Recent maintenance

Maintenance windows

Scheduled and completed maintenance windows are separated from incidents.

[ICM-5120] Planned Maintenance on the Imperva data center in Dusseldorf, Germany
Scheduled

Maintenance on the Dusseldorf, Germany data center will be performed on Tuesday, June 23rd, 2026 at 22:00 UTC. We expect to complete the maintenance by Wednesday, June 24th, 2026 at 08:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Jun 23, 10:00 PMActive or monitoringMaintenanceDusseldorf, Germany (DUS)
[ICM-4962] Essential Maintenance on the Imperva data center in Melbourne, Australia
Scheduled

Maintenance on the Melbourne, Australia data center will be performed on Thursday, June 18th, 2026 at 13:00 UTC. We expect to complete the maintenance by Thursday, June 18th, 2026 at 23:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Jun 18, 1:00 PMActive or monitoringMaintenanceMelbourne, Australia (MEB)
[ICM-5108] Planned Maintenance on the Imperva data center in Barcelona, Spain
In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 17, 10:00 PMActive or monitoringMaintenanceBarcelona, Spain (BCN)
[ICM-5009 / ICM-5095] Planned Maintenance on the Imperva data center in Jakarta, Indonesia
Completed

The scheduled maintenance has been completed.

Jun 16, 5:00 PMResolved Jun 16, 11:29 PMMaintenanceJakarta, Indonesia (JKT)
[ICM-5078] Planned Maintenance on the Imperva data center in Mumbai, India
Completed

The scheduled maintenance has been completed.

Jun 11, 8:00 PMResolved Jun 11, 11:37 PMMaintenanceMumbai, India (NAG)
[ICM-5125] Essential Maintenance on the Imperva data center in Santiago, Chile
Completed

The scheduled maintenance has been completed.

Jun 11, 3:30 AMResolved Jun 11, 8:31 AMMaintenanceSantiago, Chile (STC)
[ICM-5106] Planned Maintenance on the Imperva data center in Ashburn, VA
Completed

The scheduled maintenance has been completed.

Jun 10, 2:00 AMResolved Jun 10, 11:37 AMMaintenanceAshburn, VA (IAD)
[ICM-5083] Planned Maintenance on the Imperva data center in Dusseldorf, Germany
Completed

The scheduled maintenance has been completed.

Jun 9, 11:00 PMResolved Jun 10, 5:11 AMMaintenanceDusseldorf, Germany (DUS)
[ ICM-5074] Planned Maintenance on the Imperva data center in San Jose, CA
Completed

The scheduled maintenance has been completed.

Jun 9, 6:00 AMResolved Jun 9, 11:43 AMMaintenanceSan Jose, CA (SFO)
[ICM-5082] Essential Maintenance on the Imperva data center in London 2, UK
Completed

The scheduled maintenance has been completed.

Jun 8, 11:00 PMResolved Jun 9, 9:19 AMMaintenanceLondon 2, UK (LHR)

About the Incapsula status page integration

Uptimus tracks the official Incapsula status page, normalizes upstream events, and separates incidents from scheduled maintenance.

Official source

https://status.imperva.com

Adapter

API V1 STATUS

Alert streams

Incidents, component changes, and maintenance windows.

Public SEO page

Indexable status history for users searching outage information.

Outage map preview

Regional reports can be layered on top of official provider status when user signals are available.

Incapsula components

Tracked components

Showing 1 to 25 of 114 tracked components.

ComponentStatusTypeLast changed

Ashburn, VA (IAD)

Operational

Component

Not recorded

Auckland, New Zealand (AKL)

Operational

Component

Not recorded

Bogota, Colombia (BOG)

Operational

Component

Not recorded

Cloud Security Management Platform

Provides access to the Imperva Cloud Security Console and for configuring and monitoring your services. Issues with this service may prevent login to the console, make the UI unavailable, or stop management APIs from functioning.

Operational

Component

Not recorded

Cloud WAF Protection

Protects websites and applications deployed on Cloud WAF from web attacks such as SQL injection, information disclosure, and other application-layer threats. Issues with this service may result in reduced protection, or intermittent website availability.

Operational

Component

Not recorded

Miami 2, FL (FLL): June 2026

Under Maintenance

Component

Not recorded

North American PoPs

Operational

Component

Not recorded

Support Ticketing System

Provides access to create, view, and update support tickets. Issues with this service may prevent opening new tickets or accessing and updating existing cases.

Operational

Component

Not recorded

Third Party Services

Operational

Component

Not recorded

us-east1 region

Operational

Component

Not recorded

Amsterdam, Netherlands (RTM)

Operational

Component

Not recorded

Ashburn 2, VA (WDC): July 2026

Under Maintenance

Component

6/17/2026

Atlanta, GA (ATL)

Operational

Component

Not recorded

Bangkok, Thailand (DMK)

Operational

Component

Not recorded

Buenos Aires, Argentina (EZE)

Operational

Component

Not recorded

Cloud Security Management Configuration Changes

Processing of the backlog is complete. We are monitoring the situation carefully, but all changes saved in the UMC are now being published as expected and all pending configuration changes have been applied. We will continue to closely monitor the service until 13:56 UTC.

Operational

Component

Not recorded

EMEA PoPs

Operational

Component

6/18/2026

Support Phone Systems

Provides voice connectivity to Imperva support teams via phone. Issues with this service may cause difficulty reaching support by phone, dropped calls, or prolonged waiting time.

Operational

Component

Not recorded

Web Application Performance

Improves website speed and availability by accelerating dynamic content, caching, traffic distribution, and site monitoring. Issues with this service may cause slower page loads, reduced caching efficiency, or intermittent website availability.

Operational

Component

Not recorded

us-east4 region

Operational

Component

Not recorded

Account and User Management

Manages account settings, user access, audit trail, subscription details, and usage information. Issues with this service may affect user provisioning, access changes, audit visibility, or updates to subscription and usage data.

Operational

Component

Not recorded

Barcelona, Spain (BCN)

Under Maintenance

Component

6/17/2026

Chicago 1, IL (ORD)

Operational

Component

Not recorded

Chicago 3, IL (MDW): August 2026

Under Maintenance

Component

Not recorded

Documentation Portal

Provides access to product documentation, guides, and reference material. Issues with this service may prevent viewing documentation pages or cause errors when searching or navigating content.

Operational

Component

Not recorded

Get notified when Incapsula changes status

Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.

Start monitoringView plans

Show Incapsula on your own status page

Official provider components

Incident and maintenance separation

Workspace alerts and webhooks

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Frequently asked questions

Is Incapsula down right now?

Incapsula is currently marked as Maintenance in Uptimus based on the latest official status page check.

How often does Uptimus check Incapsula?

Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.

Are maintenance windows counted as incidents?

No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.

Can I get alerts for Incapsula?

Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.