Partially — Insided is reporting degraded service.

Where does Uptimus get the official Insided status?

Uptimus reads the official Insided status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Insided Status Page: https://status.insided.com Insided Home Page: https://www.insided.com

Insided says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Insided support if the problem continues.

How can I check whether Insided is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Insided outages?

Add Insided to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Insided exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 11:47 PM UTC

Insided status

Customer success community platform for B2B SaaS companies.

Experiencing an issue?

Is Insided down?

Degraded performance

The official status page for Insided reports normal operation. An unresolved official incident is listed: “PHP Vulnerability announced - Upload capabilities disabled”. 0 reports were recorded for Insided in the last 24 hours. Last official check: Oct 26, 11:47 PM UTC.

Having issues with Insided?

Share your experience to help others stay informed.

Latest activity

Last 24 hours

Official status checked
Insided is experiencing issues
Official provider status
Oct 26, 11:47 PM UTC
Official incident active
PHP Vulnerability announced - Upload capabilities disabled — Uploads restored: Uploads are available again in all Gainsight Customer Communities. No action is needed. We will continue to monitor closely.
Official provider status
Oct 26, 4:39 AM UTC

Insided outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Insided outage map

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Insided outage map

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Insided status history

Official status observations, not measured service uptime.

Insided components

Component name	Status
Insided Status of our EMEA Community Infrastructure status	Up
Insided Status of our US Community Infrastructure status	Up
Insided Status of our US Community Infrastructure — API status	Up
Insided Status of our EMEA Community Infrastructure — API status	Up
Insided Status of our EMEA Community Infrastructure — Customise mode status	Up
Insided Status of our US Community Infrastructure — Customise mode status	Up
Insided Status of our US Community Infrastructure — Email Notifications status	Up
Insided Status of our EMEA Community Infrastructure — Email notifications status	Up
Insided Status of our EMEA Community Infrastructure — Embeddable Widget status	Up
Insided Status of our US Community Infrastructure — Embeddable Widget status	Up

Community Discussion

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About Insided monitoring on Uptimus

Uptimus monitors Insided through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 64 monitored components, 54 indexed incidents, 50 maintenance windows and 5 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Insided. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Insided

Get notified when Insided or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 54 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “PHP Vulnerability announced - Upload capabilities disabled”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 64 Insided components: Status of our EMEA Community Infrastructure, Status of our US Community Infrastructure, API, API. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Insided incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusMonitoring	131h 57mOngoing	Oct 21, 202611:53 AM UTC	Yes	Unknown
Official statusResolved	1h 30m	Sep 29, 202611:05 AM UTC	Yes	Major
Official statusResolved	29h 46m	Aug 24, 20267:35 AM UTC	Yes	Minor
Official statusResolved	3h 30m	Aug 4, 20267:57 AM UTC	Yes	Critical
Official statusResolved	2h 9m	Jul 8, 20269:45 AM UTC	Yes	Critical
Official statusResolved	2h 7m	Jul 2, 20265:28 PM UTC	Yes	Unknown
Official statusResolved	24m	May 29, 20267:21 PM UTC	Yes	Critical
Official statusResolved	2811h 49m	Nov 21, 202512:47 PM UTC	Yes	Minor

Scheduled maintenance

Planned work published by the official provider.

Data base engine upgrade and general maintenance
Resolved
The scheduled maintenance has been completed.
Started Mar 29, 2026, 02:00 AM UTC · Resolved Mar 29, 2026, 03:00 AM UTC
Data base engine upgrade and maintenance
Resolved
The scheduled maintenance has been completed.
Started Mar 29, 2026, 02:00 AM UTC · Resolved Mar 29, 2026, 03:01 AM UTC
DB Maintenance US region
Resolved
The scheduled maintenance has been completed.
Started Feb 21, 2026, 03:00 AM UTC · Resolved Feb 21, 2026, 03:30 AM UTC
US + EU Communities - Database upgrade
Resolved
The scheduled maintenance has been completed.
Started Feb 7, 2026, 03:00 AM UTC · Resolved Feb 7, 2026, 03:30 AM UTC
Gainsight CC - US Communities Back End Maintenance
Resolved
The scheduled maintenance has been completed.
Started Jan 25, 2026, 03:00 AM UTC · Resolved Jan 25, 2026, 04:00 AM UTC
Gainsight CC - Urgent US + EU Communities Back End Data Store Maintenance
Resolved
The scheduled maintenance has been completed.
Started Nov 15, 2025, 03:30 AM UTC · Resolved Nov 15, 2025, 07:30 AM UTC
Gainsight CC - Urgent US + EU Communities Back End Data Store Maintenance
Resolved
The scheduled maintenance has been completed.
Started Oct 30, 2025, 07:49 AM UTC · Resolved Oct 31, 2025, 05:32 PM UTC
Gainsight CC - Urgent US + EU Communities Back End Data Store Maintenance
Resolved
The scheduled maintenance has been completed.
Started Aug 2, 2025, 03:30 AM UTC · Resolved Aug 2, 2025, 04:30 AM UTC

Receive alerts when Insided publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 50 maintenance windows from the available Insided history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Insided or an affected component returns to healthy operation after an issue or outage. The current page contains 5 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Insided and presents it with the normalized service status. The available history contains 54 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “PHP Vulnerability announced - Upload capabilities disabled”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Uploads restored: Uploads are available again in all Gainsight Customer Communities. No action is needed. We will continue to monitor closely.”.

Component status filtering

Choose all components or only the Insided products you use. Official alerts then respect that component selection. Uptimus currently tracks 64 Insided components: Status of our EMEA Community Infrastructure, Status of our US Community Infrastructure, API, API. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Insided

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Insided
Comparison criteria	Uptimus	Downdetector
Community outage reports for Insided	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Insided	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages