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Cloud infrastructure and digital transformation solutions for businesses.
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Is Ionos Cloud down?
Degraded performance
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Official status checked
Ionos Cloud is experiencing issues
Official provider statusOfficial incident active
Issues with Support Phone Availability — We are currently experiencing intermittent issues with our phone availability, which may prevent our agents from connecting to incoming calls. We are actively working to resolve this as soon as possible. If you are unable to reach the team by phone, please open a ticket via email or the DCD Support form.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 56h 1m | Yes | Unknown | ||
| 107h 14mOngoing | Yes | Minor | ||
| 4h 3m | Yes | Major | ||
| 6h 22m | Yes | Minor | ||
| 22h 9m | Yes | Minor | ||
| 5h 13m | Yes | Minor | ||
| 22h 22m | Yes | Minor | ||
| 1h 12m | Yes | Major |
Uptimus monitors Ionos Cloud through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 133 monitored components, 88 indexed incidents, 72 maintenance windows and 37 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Ionos Cloud. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Ionos Cloud or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 88 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Compute Host Security Update - Permanent Fix Rollout (CVE-2026-99999)”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 133 Ionos Cloud components: Backup Service, Cloud Support, Compute, Compute. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
The scheduled maintenance has been completed.
Started Oct 22, 2026, 11:45 PM UTC · Resolved Oct 23, 2026, 05:45 AM UTC
The scheduled maintenance has been completed.
Started Oct 19, 2026, 04:00 PM UTC · Resolved Oct 19, 2026, 06:00 PM UTC
The scheduled maintenance has been completed.
Started Oct 12, 2026, 04:00 PM UTC · Resolved Oct 12, 2026, 06:00 PM UTC
The scheduled maintenance has been completed.
Started Oct 6, 2026, 08:00 PM UTC · Resolved Oct 6, 2026, 11:30 PM UTC
The scheduled maintenance has been completed.
Started Sep 28, 2026, 02:00 PM UTC · Resolved Sep 28, 2026, 04:00 PM UTC
The scheduled maintenance has been completed.
Started Aug 31, 2026, 02:00 PM UTC · Resolved Aug 31, 2026, 04:00 PM UTC
The scheduled maintenance has been completed.
Started Aug 31, 2026, 02:00 PM UTC · Resolved Aug 31, 2026, 04:00 PM UTC
The scheduled maintenance has been completed.
Started Aug 27, 2026, 02:00 PM UTC · Resolved Aug 27, 2026, 05:00 PM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Ionos Cloud | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Ionos Cloud | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Ionos Cloud reports degraded performance. An unresolved official incident is listed: “Issues with Support Phone Availability”. Components reported as affected: Cloud Support. 0 reports were recorded for Ionos Cloud in the last 24 hours. Last official check: .
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