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Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
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Official status checked
Ionos Cloud is experiencing issues
Official provider statusOfficial incident resolved
Cloud Support: Limited Phone Support Availability — We managed to fully re-establish our service, Support is back. thank you for your patience.
Official provider statusOfficial incident active
Provisioning: Increased Error rate — we are currently investigating increased error rate for our provisioning service.
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 85h 38m | Yes | Minor | ||
| 2h 37m | Yes | Minor | ||
| 1h 28m | Yes | Major | ||
| 195h 45m | Yes | Minor | ||
| 5h | Yes | Minor | ||
| 57h 57m | Yes | Minor | ||
| 137h 28m | Yes | Minor | ||
| 2h 43m | Yes | Minor |
Planned work published by the official provider.
Overview Following the successful automated migration of all DBaaS PostgreSQL clusters to our v2 infrastructure earlier this month, IONOS Cloud is proceeding with the final decommissioning of the legacy PostgreSQL API v1. The API v1 endpoints will be permanently disabled. Once disabled, any programmatic requests made to the v1 API will be rejected. Impact & Required Actions Because your underlying clusters have already been migrated, your databases will experience zero downtime during this API shutdown. However, you must ensure your management tools are updated to avoid disruption to your deployment workflows: - Endpoint Update: Ensure all scripts, Terraform configurations, and SDKs are pointing exclusively to the regional API v2 endpoints. - Authentication Switch: PostgreSQL API v2 does not support BASIC authentication. If you have not done so already, you must immediately switch your API and SDK authentication to TOKEN authentication. API v2 Benefits Reminder Migrating your tooling to API v2 grants you access to the new platform features: - Regional Endpoints: Lower-latency API access routed directly to your specific region. - Observability Integration: Access to forward cluster logs and metrics directly to IONOS Logging and Monitoring. - SSD Premium Infrastructure: Full management capabilities for the upgraded, high-performance SSD Premium storage tier. Affected services: Database as a Service (DBaaS) Location: Global Services
Started Sep 28, 2026, 02:00 PM UTC · Ongoing
The scheduled maintenance has been completed.
Started Aug 31, 2026, 02:00 PM UTC · Resolved Aug 31, 2026, 04:00 PM UTC
The scheduled maintenance has been completed.
Started Aug 31, 2026, 02:00 PM UTC · Resolved Aug 31, 2026, 04:00 PM UTC
The scheduled maintenance has been completed.
Started Aug 27, 2026, 02:00 PM UTC · Resolved Aug 27, 2026, 05:00 PM UTC
The scheduled maintenance has been completed.
Started Aug 26, 2026, 02:00 PM UTC · Resolved Aug 26, 2026, 05:00 PM UTC
The scheduled maintenance has been completed.
Started Aug 24, 2026, 03:00 PM UTC · Resolved Aug 24, 2026, 05:00 PM UTC
The scheduled maintenance has been completed.
Started Aug 24, 2026, 02:00 PM UTC · Resolved Aug 28, 2026, 06:00 AM UTC
The scheduled maintenance has been completed.
Started Aug 20, 2026, 02:00 PM UTC · Resolved Aug 20, 2026, 05:00 PM UTC
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Uptimus monitors Ionos Cloud through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 132 monitored components, 71 indexed incidents, 68 maintenance windows and 48 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Ionos Cloud. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Ionos Cloud or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 71 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Cloud Support: Limited Phone Support Availability”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 132 Ionos Cloud components: Backup Service, Cloud Support, Compute, Compute. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Ionos Cloud |
The official status page for Ionos Cloud reports normal operation. An unresolved official incident is listed: “Provisioning: Increased Error rate”. 0 reports were recorded for Ionos Cloud in the last 24 hours. Last official check: .
| Included |
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| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
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| 24-hour report activity and regional outage view | Included | Included |
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| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
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| Email, push and webhook alerts from the same workspace | Included | Separate product |
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| Official incident updates and status timeline for Ionos Cloud | Included | User-report led |
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| Component health and maintenance windows kept separate | Included | Limited on public pages |
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