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    Last checked Oct 26, 11:03 PM UTC

    Ionos Cloud status

    Cloud infrastructure and digital transformation solutions for businesses.

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    Is Ionos Cloud down?

    Degraded performance

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Ionos Cloud is experiencing issues

      Official provider status
      Oct 26, 11:03 PM UTC
    2. Official incident active

      Issues with Support Phone Availability — We are currently experiencing intermittent issues with our phone availability, which may prevent our agents from connecting to incoming calls. We are actively working to resolve this as soon as possible. If you are unable to reach the team by phone, please open a ticket via email or the DCD Support form.

      Official provider status
      Oct 22, 12:36 PM UTC

    Ionos Cloud outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Ionos Cloud outages

    Monitor Ionos Cloud with Uptimus and get alerts when its status changes.

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    Ionos Cloud outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Ionos Cloud outage map

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    Ionos Cloud status history

    Official status observations, not measured service uptime.

    Ionos Cloud components

    Component nameStatus
    Ionos Cloud Global Services — Backup Service statusUp
    Ionos Cloud Cloud Support statusIssues
    Ionos Cloud Location US/LAS — Compute statusUp
    Ionos Cloud Location DE/FRA/2 — Compute statusUp
    Ionos Cloud Location GB/LHR — Compute statusUp
    Ionos Cloud Location GB/BHX — Compute statusUp

    Ionos Cloud incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved56h 1mOct 23, 202610:44 AM UTCYesUnknown
    Official status·Unresolved107h 14mOngoingOct 22, 202612:36 PM UTCYesMinor
    Official status·Resolved4h 3mOct 21, 202612:57 PM UTCYesMajor
    Official status·Resolved6h 22mOct 16, 20261:46 AM UTCYesMinor
    Official status·Resolved22h 9mOct 14, 20264:12 PM UTCYesMinor
    Official status·Resolved5h 13mOct 14, 20266:50 AM UTCYesMinor
    Official status·Resolved22h 22mOct 7, 20268:06 AM UTCYesMinor
    Official status·Resolved1h 12mOct 2, 20268:16 PM UTCYesMajor

    About Ionos Cloud monitoring on Uptimus

    Uptimus monitors Ionos Cloud through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 133 monitored components, 88 indexed incidents, 72 maintenance windows and 37 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Ionos Cloud. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Ionos Cloud

    Get notified when Ionos Cloud or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 88 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Compute Host Security Update - Permanent Fix Rollout (CVE-2026-99999)”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 133 Ionos Cloud components: Backup Service, Cloud Support, Compute, Compute. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Upcoming Compute Host Security Update (PwnEscape, CVE-2026-99999)

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 22, 2026, 11:45 PM UTC · Resolved Oct 23, 2026, 05:45 AM UTC

    2. ✓

      Disabling New PostgreSQL 14 Cluster Creation

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 19, 2026, 04:00 PM UTC · Resolved Oct 19, 2026, 06:00 PM UTC

    3. ✓

      Disabling New MariaDB 10.6 Cluster Creation

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 12, 2026, 04:00 PM UTC · Resolved Oct 12, 2026, 06:00 PM UTC

    4. ✓

      Update the routing of public traffic

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 6, 2026, 08:00 PM UTC · Resolved Oct 6, 2026, 11:30 PM UTC

    5. ✓

      DBaaS PostgreSQL API v1 Decommissioning

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 28, 2026, 02:00 PM UTC · Resolved Sep 28, 2026, 04:00 PM UTC

    6. ✓

      Action Required: IONOS In-Memory DB API v1 Full Deprecation

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 31, 2026, 02:00 PM UTC · Resolved Aug 31, 2026, 04:00 PM UTC

    7. ✓

      IONOS MariaDB API v1 Full Deprecation

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 31, 2026, 02:00 PM UTC · Resolved Aug 31, 2026, 04:00 PM UTC

    8. ✓

      Scheduled maintenance: Managed Kubernetes

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 27, 2026, 02:00 PM UTC · Resolved Aug 27, 2026, 05:00 PM UTC

    Receive alerts when Ionos Cloud publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 72 maintenance windows from the available Ionos Cloud history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Ionos Cloud or an affected component returns to healthy operation after an issue or outage. The current page contains 37 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Ionos Cloud and presents it with the normalized service status. The available history contains 88 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Compute Host Security Update - Permanent Fix Rollout (CVE-2026-99999)”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “The security update for CVE-2026-99999 has been applied across our Compute infrastructure. All hosts are now protected. We will continue to monitor for any issues. If you experience any problems, please contact our support team.”.
    Component status filtering
    Choose all components or only the Ionos Cloud products you use. Official alerts then respect that component selection. Uptimus currently tracks 133 Ionos Cloud components: Backup Service, Cloud Support, Compute, Compute. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

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    Comparison

    Uptimus vs Downdetector for Ionos Cloud

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Ionos Cloud
    Comparison criteriaUptimusDowndetector
    Community outage reports for Ionos CloudIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for Ionos CloudIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    Social signals

    1 post from X and Reddit.

    01
    Reddit
    r/ionos·67 days ago
    Posted by u/OkReference5581

    Ionos Cloud down?

    Gestern Morgen schon einmal Heute Morgen schon wieder. Seit ca 7:40 Uhr MESZ Instanz nicht mehr erreichbar. Hat jemand ähnliche Ausfälle?

    The official status page for Ionos Cloud reports degraded performance. An unresolved official incident is listed: “Issues with Support Phone Availability”. Components reported as affected: Cloud Support. 0 reports were recorded for Ionos Cloud in the last 24 hours. Last official check: Oct 26, 11:03 PM UTC.

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