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Unified platform for identity, access, and device management.
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Is Jumpcloud down?
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The latest official observation is not fresh enough to confirm current service health.
Official provider statusOfficial incident active
Degraded Commands Service — We're currently investigating reports of degraded performance with updating Details or Associations to Commands in the Admin Portal. We are investigating the cause of the issues currently, and will update the status event once resolved.
Official provider statusOfficial incident active
RADIUS sign-in Increased login-failure rates — We are currently investigating an issue where after a password reset, some RADIUS sign-ins (VPN/Wi‑Fi) may fail with the new password. However - impacted users can still login with old password. We are investigating the cause of the issues currently, and will provide an update within one hour.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
| Component name | Status |
|---|
More components are available below.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 2h 30m | Yes | Major | ||
| 38m | Yes | Minor | ||
| 1h 5m | Yes | Minor | ||
| 751hOngoing | Yes | Minor | ||
| 1018h 50mOngoing | Yes | Minor | ||
| 1h 13m | Yes | Minor | ||
| 6h 15m | Yes | Minor | ||
| 2h 19m | Yes | Minor |
Uptimus monitors Jumpcloud through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 139 monitored components, 58 indexed incidents, 56 maintenance windows and 8 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Jumpcloud. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Jumpcloud or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 58 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Increased error rates loading User and Admin portal”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 139 Jumpcloud components. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
The scheduled maintenance has been completed.
Started Sep 26, 2026, 02:30 AM UTC · Resolved Sep 26, 2026, 03:30 AM UTC
The scheduled maintenance has been completed.
Started Sep 19, 2026, 01:30 AM UTC · Resolved Sep 19, 2026, 02:20 AM UTC
The scheduled maintenance has been completed.
Started Aug 15, 2026, 03:00 PM UTC · Resolved Aug 15, 2026, 04:11 PM UTC
The scheduled maintenance has been completed.
Started Jul 19, 2026, 01:00 AM UTC · Resolved Jul 19, 2026, 03:01 AM UTC
The scheduled maintenance has been completed.
Started Jul 5, 2026, 03:00 AM UTC · Resolved Jul 5, 2026, 04:00 AM UTC
The scheduled maintenance has been completed.
Started Jun 21, 2026, 03:00 AM UTC · Resolved Jun 21, 2026, 04:00 AM UTC
The scheduled maintenance has been completed.
Started Apr 3, 2026, 04:00 AM UTC · Resolved Apr 3, 2026, 05:59 AM UTC
The scheduled maintenance has been completed.
Started Mar 14, 2026, 07:47 AM UTC · Resolved Mar 14, 2026, 08:02 AM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Jumpcloud | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Jumpcloud | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The current official status of Jumpcloud cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Jumpcloud in the last 24 hours. Last official check: .
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