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    Last checked Oct 26, 10:58 PM UTC

    Jumpcloud status

    Unified platform for identity, access, and device management.

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      Oct 26, 10:58 PM UTC
    2. Official incident active

      Degraded Commands Service — We're currently investigating reports of degraded performance with updating Details or Associations to Commands in the Admin Portal. We are investigating the cause of the issues currently, and will update the status event once resolved.

      Official provider status
      Sep 25, 5:22 PM UTC
    3. Official incident active

      RADIUS sign-in Increased login-failure rates — We are currently investigating an issue where after a password reset, some RADIUS sign-ins (VPN/Wi‑Fi) may fail with the new password. However - impacted users can still login with old password. We are investigating the cause of the issues currently, and will provide an update within one hour.

      Official provider status
      Sep 14, 1:33 PM UTC

    Jumpcloud outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Jumpcloud outages

    Monitor Jumpcloud with Uptimus and get alerts when its status changes.

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    Jumpcloud outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Jumpcloud outage map

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    Jumpcloud status history

    Official status observations, not measured service uptime.

    Jumpcloud components

    Component nameStatus

    More components are available below.

    Jumpcloud incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved2h 30mOct 23, 20263:55 PM UTCYesMajor
    Official status·Resolved38mOct 22, 20264:21 PM UTCYesMinor
    Official status·Resolved1h 5mSep 25, 20265:27 PM UTCYesMinor
    Official status·Unresolved751hOngoingSep 25, 20265:22 PM UTCYesMinor
    Official status·Unresolved1018h 50mOngoingSep 14, 20261:33 PM UTCYesMinor
    Official status·Resolved1h 13mSep 14, 20261:25 PM UTCYesMinor
    Official status·Resolved6h 15mSep 3, 20266:07 AM UTCYesMinor
    Official status·Resolved2h 19mJun 22, 20262:21 PM UTCYesMinor

    About Jumpcloud monitoring on Uptimus

    Uptimus monitors Jumpcloud through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 139 monitored components, 58 indexed incidents, 56 maintenance windows and 8 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Jumpcloud. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Jumpcloud

    Get notified when Jumpcloud or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 58 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Increased error rates loading User and Admin portal”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 139 Jumpcloud components. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Maintenance for Core Database (EU Region)

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 26, 2026, 02:30 AM UTC · Resolved Sep 26, 2026, 03:30 AM UTC

    2. ✓

      Maintenance for Core Database (IN Region)

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 19, 2026, 01:30 AM UTC · Resolved Sep 19, 2026, 02:20 AM UTC

    3. ✓

      Maintenance for Directory Insights, System Insights & Directory Sync (EU region)

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 15, 2026, 03:00 PM UTC · Resolved Aug 15, 2026, 04:11 PM UTC

    4. ✓

      Maintenance for JumpCloud's Admin Console and Authentication Services - US, EU, and IN Regions

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 19, 2026, 01:00 AM UTC · Resolved Jul 19, 2026, 03:01 AM UTC

    5. ✓

      Maintenance for JumpCloud's Authentication Service - US Region

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 5, 2026, 03:00 AM UTC · Resolved Jul 5, 2026, 04:00 AM UTC

    6. ✓

      Maintenance for JumpCloud's Authentication Service - EU Region

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 21, 2026, 03:00 AM UTC · Resolved Jun 21, 2026, 04:00 AM UTC

    7. ✓

      Maintenance for JumpCloud's Authentication Service

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 3, 2026, 04:00 AM UTC · Resolved Apr 3, 2026, 05:59 AM UTC

    8. ✓

      Maintenance for JumpCloud's RADIUS Database

      Resolved

      The scheduled maintenance has been completed.

      Started Mar 14, 2026, 07:47 AM UTC · Resolved Mar 14, 2026, 08:02 AM UTC

    Receive alerts when Jumpcloud publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 56 maintenance windows from the available Jumpcloud history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Jumpcloud or an affected component returns to healthy operation after an issue or outage. The current page contains 8 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Jumpcloud and presents it with the normalized service status. The available history contains 58 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Increased error rates loading User and Admin portal”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.
    Component status filtering
    Choose all components or only the Jumpcloud products you use. Official alerts then respect that component selection. Uptimus currently tracks 139 Jumpcloud components. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Similar services
    Comparison

    Uptimus vs Downdetector for Jumpcloud

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Jumpcloud
    Comparison criteriaUptimusDowndetector
    Community outage reports for JumpcloudIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for JumpcloudIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The current official status of Jumpcloud cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Jumpcloud in the last 24 hours. Last official check: Oct 26, 10:58 PM UTC.

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