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    Last checked Oct 27, 12:21 AM UTC

    Kindly status

    AI chatbot platform for enterprise communication.

    Experiencing an issue?

    Kindly logo

    Is Kindly down?

    Degraded performance

    Having issues with Kindly?

    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Kindly is experiencing issues

      Official provider status
      Oct 27, 12:21 AM UTC
    2. Official incident active

      Chatwoot auto-closing handover requests — We are currently investigating this issue.

      Official provider status
      Oct 26, 1:00 PM UTC
    3. Official incident active

      Some email features might not be working. — We are currently investigating this issue.

      Official provider status
      Oct 15, 11:48 AM UTC
    4. Official incident active

      Chatbot not working Goodiebox — We are currently investigating this issue.

      Official provider status
      Aug 9, 2:56 PM UTC

    Kindly outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Kindly outages

    Monitor Kindly with Uptimus and get alerts when its status changes.

    Start monitoring for free

    Kindly outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Kindly outage map

    Loading report locations…

    Kindly status history

    Official status observations, not measured service uptime.

    Kindly components

    Component nameStatus
    Kindly Platform — Analytics dashboard statusUp
    Kindly Bot message delivery statusUp
    Kindly Messaging channels and integrations — Facebook Messenger integration statusUp
    Kindly Onsite and data capture — KPI dashboard statusUp
    Kindly Public APIs — Statistics API statusUp
    Kindly Onsite and data capture — Email services statusUp
    Kindly Handover to human chat statusUp
    Kindly Platform — Platform app statusUp
    Kindly Messaging channels and integrations — Plugin integrations statusUp
    Kindly Messaging channels and integrations — Application API statusUp

    Kindly incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Unresolved11h 24mOngoingOct 26, 20261:00 PM UTCYesUnknown
    Official status·Resolved15mOct 20, 202611:36 AM UTCYesMajor
    Official status·Unresolved276h 36mOngoingOct 15, 202611:48 AM UTCYesUnknown
    Official status·Resolved17mOct 15, 202611:40 AM UTCYesMinor
    Official status·Resolved0mSep 29, 202611:59 AM UTCYesMajor
    Official status·Resolved9h 34mSep 16, 20269:28 AM UTCYesMinor
    Official status·Resolved24mAug 17, 202612:32 PM UTCYesUnknown
    Official status·Unresolved1881h 28mOngoingAug 9, 20262:56 PM UTCYesUnknown

    About Kindly monitoring on Uptimus

    Uptimus monitors Kindly through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 20 monitored components, 60 indexed incidents, 17 maintenance windows and 7 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Kindly. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Kindly

    Get notified when Kindly or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 60 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Chatwoot auto-closing handover requests”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 20 Kindly components: Analytics dashboard, Bot message delivery, Facebook Messenger integration, KPI dashboard. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Analytics Maintenance - Resync of data ongoing

      Resolved

      Database maintenance preparing for Markets is complete. All delayed analytics dashboards and events looks fully synced, and systems are operating normally. No data was lost. Thank you for your patience.

      Started Jun 11, 2026, 06:24 AM UTC · Resolved Jun 11, 2026, 12:37 PM UTC

    2. ✓

      Analytics maintenance

      Resolved

      Scheduled maintenance is completed and all statistics tables are fully re-synced. Thank you for the patience.

      Started Jun 1, 2026, 10:42 AM UTC · Resolved Jun 2, 2026, 08:03 AM UTC

    3. ✓

      Infrastructure Updates

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 11, 2025, 02:00 PM UTC · Resolved Apr 11, 2025, 02:48 PM UTC

    4. ✓

      Upgrade of task queue backend

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 30, 2023, 10:00 PM UTC · Resolved Oct 30, 2023, 10:21 PM UTC

    5. ✓

      Database maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Nov 7, 2022, 08:00 PM UTC · Resolved Nov 7, 2022, 08:14 PM UTC

    6. ✓

      Database maintainance

      Resolved

      The scheduled maintenance has been completed.

      Started May 18, 2021, 05:00 PM UTC · Resolved May 18, 2021, 06:00 PM UTC

    7. ✓

      Database maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started May 12, 2021, 05:00 PM UTC · Resolved May 12, 2021, 06:00 PM UTC

    8. ✓

      Google Cloud migration

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 18, 2020, 05:00 PM UTC · Resolved Oct 18, 2020, 11:00 PM UTC

    Receive alerts when Kindly publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 17 maintenance windows from the available Kindly history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Kindly or an affected component returns to healthy operation after an issue or outage. The current page contains 7 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Kindly and presents it with the normalized service status. The available history contains 60 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Chatwoot auto-closing handover requests”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “We are currently investigating this issue.”.
    Component status filtering
    Choose all components or only the Kindly products you use. Official alerts then respect that component selection. Uptimus currently tracks 20 Kindly components: Analytics dashboard, Bot message delivery, Facebook Messenger integration, KPI dashboard. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

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    Comparison

    Uptimus vs Downdetector for Kindly

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Kindly
    Comparison criteriaUptimusDowndetector
    Community outage reports for KindlyIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for KindlyIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

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    The official status page for Kindly reports normal operation. An unresolved official incident is listed: “Chatwoot auto-closing handover requests”. 0 reports were recorded for Kindly in the last 24 hours. Last official check: Oct 27, 12:21 AM UTC.

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