Last checked
Live chat software for e-commerce businesses.
Experiencing an issue?
Is Livechat down?
Maintenance
Share your experience to help others stay informed.
Official status checked
Livechat has active maintenance
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 51m | Yes | Minor | ||
| 7h 39m | Yes | Major | ||
| 58m | Yes | Minor | ||
| 25h 34m | Yes | Minor | ||
| 17m | Yes | Minor | ||
| 1h 6m | Yes | Minor | ||
| 44m | Yes | Major | ||
| 2h 4m | Yes | Unknown |
Uptimus monitors Livechat through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 5 monitored components, 30 indexed incidents, 2 maintenance windows and 6 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Livechat. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Livechat or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 30 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Workflows malfunction”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 5 Livechat components: Chat widget, Agent apps, API, Integrations. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
We will be performing platform maintenance affecting our data centers on October 15th, from 2:00 AM to 2:15 AM (ETD). During this fifteen-minute maintenance window, some agents may experience brief errors. The overall impact should take less than one minute. No customer action is required. We will provide updates as necessary.
Started Oct 14, 2026, 03:38 AM UTC · Ongoing
We will be performing platform maintenance affecting both the US and EU data centers on September 30th from 2:30 AM to 2:40 AM (ETD). During this ten-minute maintenance window, some agents may experience brief errors. The overall impact should take less than one minute. No customer action is required. We will provide updates as necessary.
Started Sep 26, 2026, 01:54 PM UTC · Ongoing
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Livechat | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Livechat | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Livechat reports normal operation. 0 reports were recorded for Livechat in the last 24 hours. Last official check: .
Share your thoughts about Livechat
Be the first to comment!
Rate this service
No reviews yet
