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    Last checked Oct 26, 8:46 PM UTC

    Mews status

    Cloud-based property management system for hotels and hostels.

    Experiencing an issue?

    Mews logo

    Is Mews down?

    Degraded performance

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    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Mews is experiencing issues

      Official provider status
      Oct 26, 8:46 PM UTC
    2. Official incident active

      Issue with Mews — The team has resolved the issue, and we are closely monitoring the system to ensure stability.

      Official provider status
      Oct 26, 7:05 PM UTC

    Mews outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Mews outages

    Monitor Mews with Uptimus and get alerts when its status changes.

    Start monitoring for free

    Mews outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Mews outage map

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    Mews status history

    Official status observations, not measured service uptime.

    Mews components

    Component nameStatus
    Mews Operations statusUp
    Mews Support Service — Support Chat Service statusUp
    Mews Guest Experience statusUp
    Mews Support Service — Support Inbound Calls statusUp
    Mews Business Intelligence statusUp
    Mews Payments statusUp
    Mews Open API statusUp
    Mews Marketplace statusUp
    Mews Events statusUp
    Mews POS statusUp

    Mews incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Monitoring3h 57mOngoingOct 26, 20267:05 PM UTCYesMinor
    Official status·Resolved3h 28mOct 22, 202611:58 AM UTCYesCritical
    Official status·Resolved9h 59mOct 21, 202612:34 PM UTCYesUnknown
    Official status·Resolved3h 13mOct 19, 20267:00 PM UTCYesMajor
    Official status·Resolved10h 21mOct 19, 20269:10 AM UTCYesMinor
    Official status·Resolved1h 17mOct 18, 20263:23 AM UTCYesMajor
    Official status·Resolved6h 48mOct 15, 202612:03 PM UTCYesMinor
    Official status·Resolved2h 10mOct 9, 202611:37 AM UTCYesMinor

    About Mews monitoring on Uptimus

    Uptimus monitors Mews through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 12 monitored components, 82 indexed incidents, 22 maintenance windows and 26 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Mews. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Mews

    Get notified when Mews or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 82 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Issue with Mews”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 12 Mews components: Mews Operations, Support Chat Service, Mews Guest Experience, Support Inbound Calls. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Scheduled maintenance on German fiscalisation for Mews POS

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 10, 2026, 07:30 AM UTC · Resolved Jun 10, 2026, 08:54 AM UTC

    2. ✓

      Scheduled maintenance on German fiscalisation for Mews POS

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 8, 2026, 07:30 AM UTC · Resolved Jun 8, 2026, 09:30 AM UTC

    3. ✓

      Scheduled maintenance on Austrian fiscalisation for Mews POS

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 1, 2026, 07:30 AM UTC · Resolved Jun 1, 2026, 09:30 AM UTC

    4. ✓

      Payment provider maintanance.

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 29, 2026, 01:00 AM UTC · Resolved Apr 29, 2026, 04:00 AM UTC

    5. ✓

      Scheduled maintenance on the POS backend

      Resolved

      The scheduled maintenance has been completed. If you are still unable to use our product, please make sure to update firewall and IP allowlist before the maintenance period to ensure continued access to Mews POS. View IP requirements: https://help.mews.com/s/article/network-requirements-for-the-mews-pos

      Started Feb 24, 2026, 04:00 AM UTC · Resolved Feb 24, 2026, 06:19 AM UTC

    6. ✓

      Support Chat - Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jan 28, 2026, 05:00 AM UTC · Resolved Jan 28, 2026, 09:47 AM UTC

    7. ✓

      Planned Database Restart to Resolve Reporting and Performance Issues with Mews PMS

      Resolved

      The scheduled maintenance has been completed. The mitigation was successfully applied.

      Started Jan 3, 2026, 10:00 PM UTC · Resolved Jan 3, 2026, 10:35 PM UTC

    8. ✓

      [POSTPONED] Scheduled maintenance on the POS backend

      Resolved

      This maintenance window has been postponed. We will come back with a new date soon. Thank you for your continued trust and patience.

      Started Nov 11, 2025, 04:59 PM UTC · Resolved Dec 1, 2025, 08:53 AM UTC

    Receive alerts when Mews publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 22 maintenance windows from the available Mews history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Mews or an affected component returns to healthy operation after an issue or outage. The current page contains 26 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Mews and presents it with the normalized service status. The available history contains 82 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Issue with Mews”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “The team has resolved the issue, and we are closely monitoring the system to ensure stability.”.
    Component status filtering
    Choose all components or only the Mews products you use. Official alerts then respect that component selection. Uptimus currently tracks 12 Mews components: Mews Operations, Support Chat Service, Mews Guest Experience, Support Inbound Calls. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Similar services
    Comparison

    Uptimus vs Downdetector for Mews

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Mews
    Comparison criteriaUptimusDowndetector
    Community outage reports for MewsIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for MewsIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Mews reports normal operation. An unresolved official incident is listed: “Issue with Mews”. 0 reports were recorded for Mews in the last 24 hours. Last official check: Oct 26, 8:46 PM UTC.

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