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Email security and human risk management platform.
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Degraded performance
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Official status checked
Mimecast is experiencing issues
Official provider statusOfficial incident active
SMS Delivery Issue - ZA — October 23, 2026 8:28AM UTC Identified - Our third-party SMS provider has reported an issue that may impact the successful delivery of SMS messages used for Two-Factor Authentication (2FA). The provider is actively working on a resolution, and we will provide updates as they become available.
Official provider statusOfficial maintenance active
Scheduled Maintenance: United States(USB) grid — July 20, 2026 4:38PM UTC Scheduled - We will be performing scheduled maintenance on our United States(USB) grid on Friday, 31st July 2026, from 10:00 AM – 02:00 PM UTC. During this maintenance window, we do not anticipate any disruption to your service, and all services should continue to operate as normal. However, in the unlikely event of any brief interruption, please be assured that no emails will be lost. Our teams will be working to complete all activity within the scheduled timeframe. Should any updates be required, they will be posted here on the Mimecast Service Status Page. If you have any questions, please contact the Mimecast Support team. July 31, 2026 10:00AM UTC Active - Scheduled maintenance is starting. July 31, 2026 2:00PM UTC Completed - Scheduled maintenance is complete.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Uptimus monitors Mimecast through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 120 monitored components, 36 indexed incidents, 4 maintenance windows and 17 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Mimecast. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Mimecast or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 36 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “SMS Delivery Issue - ZA”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 120 Mimecast components: United States Grid - Administration Console, United States Grid - Email Processing, United States Grid - End User Applications, United States Grid - Remediation. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 88hOngoing | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor |
Planned work published by the official provider.
July 20, 2026 4:38PM UTC Scheduled - We will be performing scheduled maintenance on our United States(USB) grid on Friday, 31st July 2026, from 10:00 AM – 02:00 PM UTC. During this maintenance window, we do not anticipate any disruption to your service, and all services should continue to operate as normal. However, in the unlikely event of any brief interruption, please be assured that no emails will be lost. Our teams will be working to complete all activity within the scheduled timeframe. Should any updates be required, they will be posted here on the Mimecast Service Status Page. If you have any questions, please contact the Mimecast Support team. July 31, 2026 10:00AM UTC Active - Scheduled maintenance is starting. July 31, 2026 2:00PM UTC Completed - Scheduled maintenance is complete.
Started Jul 31, 2026, 02:00 PM UTC · Ongoing
July 20, 2026 4:59PM UTC Scheduled - We will be performing scheduled maintenance on our Australia(AU) grid on Friday, 24th July 2026, from 01:00 PM – 05:00 PM UTC. During this maintenance window, we do not anticipate any disruption to your service, and all services should continue to operate as normal. However, in the unlikely event of any brief interruption, please be assured that no emails will be lost. Our teams will be working to complete all activity within the scheduled timeframe. Should any updates be required, they will be posted here on the Mimecast Service Status Page. If you have any questions, please contact the Mimecast Support team. July 24, 2026 1:00PM UTC Active - Scheduled maintenance is starting. July 24, 2026 5:00PM UTC Completed - Scheduled maintenance is complete.
Started Jul 24, 2026, 05:00 PM UTC · Resolved Jul 24, 2026, 05:00 PM UTC
July 20, 2026 4:36PM UTC Scheduled - We will be performing scheduled maintenance on our United States(USB) grid on Friday, 24th July 2026, from 10:00 AM – 02:00 PM UTC. During this maintenance window, we do not anticipate any disruption to your service, and all services should continue to operate as normal. However, in the unlikely event of any brief interruption, please be assured that no emails will be lost. Our teams will be working to complete all activity within the scheduled timeframe. Should any updates be required, they will be posted here on the Mimecast Service Status Page. If you have any questions, please contact the Mimecast Support team. July 24, 2026 10:00AM UTC Active - Scheduled maintenance is starting. July 24, 2026 2:00PM UTC Completed - Scheduled maintenance is complete.
Started Jul 24, 2026, 02:00 PM UTC · Resolved Jul 24, 2026, 02:00 PM UTC
June 22, 2026 6:47PM UTC Scheduled - We will be performing scheduled maintenance on our AU grid on Friday, 17th July 2026, from 10:00 AM – 02:00 PM UTC. During this maintenance window, we do not anticipate any disruption to your service, and all services should continue to operate as normal. However, in the unlikely event of any brief interruption, please be assured that no emails will be lost. Our teams will be working to complete all activity within the scheduled timeframe. Should any updates be required, they will be posted here on the Mimecast Service Status Page. If you have any questions, please contact the Mimecast Support team. July 17, 2026 10:00AM UTC Active - Scheduled maintenance is starting. July 17, 2026 2:00PM UTC Completed - Scheduled maintenance is complete.
Started Jul 17, 2026, 02:00 PM UTC · Resolved Jul 17, 2026, 02:00 PM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Mimecast | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Mimecast | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Mimecast reports degraded performance. An unresolved official incident is listed: “SMS Delivery Issue - ZA”. 0 reports were recorded for Mimecast in the last 24 hours. Last official check: .
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