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    Last checked Oct 26, 11:50 PM UTC

    Mimecast status

    Email security and human risk management platform.

    Experiencing an issue?

    Mimecast logo

    Is Mimecast down?

    Degraded performance

    Having issues with Mimecast?

    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Mimecast is experiencing issues

      Official provider status
      Oct 26, 11:50 PM UTC
    2. Official incident active

      SMS Delivery Issue - ZA — October 23, 2026 8:28AM UTC Identified - Our third-party SMS provider has reported an issue that may impact the successful delivery of SMS messages used for Two-Factor Authentication (2FA). The provider is actively working on a resolution, and we will provide updates as they become available.

      Official provider status
      Oct 23, 8:28 AM UTC
    3. Official maintenance active

      Scheduled Maintenance: United States(USB) grid — July 20, 2026 4:38PM UTC Scheduled - We will be performing scheduled maintenance on our United States(USB) grid on Friday, 31st July 2026, from 10:00 AM – 02:00 PM UTC. During this maintenance window, we do not anticipate any disruption to your service, and all services should continue to operate as normal. However, in the unlikely event of any brief interruption, please be assured that no emails will be lost. Our teams will be working to complete all activity within the scheduled timeframe. Should any updates be required, they will be posted here on the Mimecast Service Status Page. If you have any questions, please contact the Mimecast Support team. July 31, 2026 10:00AM UTC Active - Scheduled maintenance is starting. July 31, 2026 2:00PM UTC Completed - Scheduled maintenance is complete.

      Official provider status
      Jul 31, 2:00 PM UTC

    Mimecast outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Mimecast outages

    Monitor Mimecast with Uptimus and get alerts when its status changes.

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    Mimecast outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Mimecast outage map

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    Mimecast status history

    Official status observations, not measured service uptime.

    Mimecast components

    Component nameStatus
    Mimecast United States Grid - Administration Console statusUp
    Mimecast United States Grid - Email Processing statusUp
    Mimecast United States Grid - End User Applications statusUp
    Mimecast United States Grid - Remediation statusUp
    Mimecast United States Grid - Threat Protection statusUp
    Mimecast United States Grid - Web Security statusUp
    Mimecast United States Grid - Authentication statusUp
    Mimecast United States Grid - Awareness Training statusUp
    Mimecast United States Grid - Aware - Search & Discover statusUp
    Mimecast United States Grid - Aware - Signal statusUp

    About Mimecast monitoring on Uptimus

    Uptimus monitors Mimecast through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 120 monitored components, 36 indexed incidents, 4 maintenance windows and 17 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Mimecast. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Mimecast

    Get notified when Mimecast or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 36 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “SMS Delivery Issue - ZA”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 120 Mimecast components: United States Grid - Administration Console, United States Grid - Email Processing, United States Grid - End User Applications, United States Grid - Remediation. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Mimecast incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Unresolved88hOngoingOct 23, 20268:28 AM UTCYesMinor
    Official status·Resolved0mOct 17, 20264:09 PM UTCYesMinor
    Official status·Resolved0mOct 15, 20261:00 AM UTCYesMinor
    Official status·Resolved0mOct 12, 20265:49 PM UTCYesMinor
    Official status·Resolved0mOct 7, 202611:00 AM UTCYesMinor
    Official status·Resolved0mSep 10, 20268:00 PM UTCYesMinor
    Official status·Resolved0mSep 4, 20263:41 PM UTCYesMinor
    Official status·Resolved0mSep 3, 20262:12 PM UTCYesMinor

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Scheduled Maintenance: United States(USB) grid

      Maintenance

      July 20, 2026 4:38PM UTC Scheduled - We will be performing scheduled maintenance on our United States(USB) grid on Friday, 31st July 2026, from 10:00 AM – 02:00 PM UTC. During this maintenance window, we do not anticipate any disruption to your service, and all services should continue to operate as normal. However, in the unlikely event of any brief interruption, please be assured that no emails will be lost. Our teams will be working to complete all activity within the scheduled timeframe. Should any updates be required, they will be posted here on the Mimecast Service Status Page. If you have any questions, please contact the Mimecast Support team. July 31, 2026 10:00AM UTC Active - Scheduled maintenance is starting. July 31, 2026 2:00PM UTC Completed - Scheduled maintenance is complete.

      Started Jul 31, 2026, 02:00 PM UTC · Ongoing

    2. ✓

      Scheduled Maintenance: Australia(AU) grid

      Resolved

      July 20, 2026 4:59PM UTC Scheduled - We will be performing scheduled maintenance on our Australia(AU) grid on Friday, 24th July 2026, from 01:00 PM – 05:00 PM UTC. During this maintenance window, we do not anticipate any disruption to your service, and all services should continue to operate as normal. However, in the unlikely event of any brief interruption, please be assured that no emails will be lost. Our teams will be working to complete all activity within the scheduled timeframe. Should any updates be required, they will be posted here on the Mimecast Service Status Page. If you have any questions, please contact the Mimecast Support team. July 24, 2026 1:00PM UTC Active - Scheduled maintenance is starting. July 24, 2026 5:00PM UTC Completed - Scheduled maintenance is complete.

      Started Jul 24, 2026, 05:00 PM UTC · Resolved Jul 24, 2026, 05:00 PM UTC

    3. ✓

      Scheduled Maintenance: United States(USB) grid

      Resolved

      July 20, 2026 4:36PM UTC Scheduled - We will be performing scheduled maintenance on our United States(USB) grid on Friday, 24th July 2026, from 10:00 AM – 02:00 PM UTC. During this maintenance window, we do not anticipate any disruption to your service, and all services should continue to operate as normal. However, in the unlikely event of any brief interruption, please be assured that no emails will be lost. Our teams will be working to complete all activity within the scheduled timeframe. Should any updates be required, they will be posted here on the Mimecast Service Status Page. If you have any questions, please contact the Mimecast Support team. July 24, 2026 10:00AM UTC Active - Scheduled maintenance is starting. July 24, 2026 2:00PM UTC Completed - Scheduled maintenance is complete.

      Started Jul 24, 2026, 02:00 PM UTC · Resolved Jul 24, 2026, 02:00 PM UTC

    4. ✓

      Scheduled Maintenance: AU grid

      Resolved

      June 22, 2026 6:47PM UTC Scheduled - We will be performing scheduled maintenance on our AU grid on Friday, 17th July 2026, from 10:00 AM – 02:00 PM UTC. During this maintenance window, we do not anticipate any disruption to your service, and all services should continue to operate as normal. However, in the unlikely event of any brief interruption, please be assured that no emails will be lost. Our teams will be working to complete all activity within the scheduled timeframe. Should any updates be required, they will be posted here on the Mimecast Service Status Page. If you have any questions, please contact the Mimecast Support team. July 17, 2026 10:00AM UTC Active - Scheduled maintenance is starting. July 17, 2026 2:00PM UTC Completed - Scheduled maintenance is complete.

      Started Jul 17, 2026, 02:00 PM UTC · Resolved Jul 17, 2026, 02:00 PM UTC

    Maintenance notifications
    Receive alerts when Mimecast publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 4 maintenance windows from the available Mimecast history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Mimecast or an affected component returns to healthy operation after an issue or outage. The current page contains 17 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Mimecast and presents it with the normalized service status. The available history contains 36 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “SMS Delivery Issue - ZA”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “October 23, 2026 8:28AM UTC Identified - Our third-party SMS provider has reported an issue that may impact the successful delivery of SMS messages used for Two-Factor Authentication (2FA). The provider is actively working on a resolution, and we will provi…”.
    Component status filtering
    Choose all components or only the Mimecast products you use. Official alerts then respect that component selection. Uptimus currently tracks 120 Mimecast components: United States Grid - Administration Console, United States Grid - Email Processing, United States Grid - End User Applications, United States Grid - Remediation. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Uptimus vs Downdetector for Mimecast

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Mimecast
    Comparison criteriaUptimusDowndetector
    Community outage reports for MimecastIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for MimecastIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Mimecast reports degraded performance. An unresolved official incident is listed: “SMS Delivery Issue - ZA”. 0 reports were recorded for Mimecast in the last 24 hours. Last official check: Oct 26, 11:50 PM UTC.

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