Nexcess status

Official status checked

Nexcess is experiencing issues

Official incident resolved

StyleSmuggler Vulnerability – Magento & Adobe Commerce — Our Engineering teams have completed the patching process for all affected Magento sites where the available Adobe security patch could be successfully applied. For sites where the patch could not be applied, individual support cases have been created, and affected customers have been contacted with additional information and recommended next steps. Our patching efforts related to this incident are now complete. We encourage all customers to remain vigilant and keep their Magento installations up to date with the latest available security patches and supported versions. Thank you for your cooperation and patience while our teams worked through this security event. If you have any questions or require assistance, please reach out via chat or support case.

Official incident active

PHP Security Vulnerability Assessment (CVE-2026-109618 & CVE-2026-109619) — Patch deployment is progressing well across the affected environments. To check the PHP version currently running on your site, please refer to this help article: https://www.liquidweb.com/help-docs/performance/website-optimization/how-to-use-a-phpinfo-file/ The fixed PHP versions identified so far include: PHP 8.x: 8.0.30-11, 8.0.30-12, 8.0.30-21, 8.1.34-4, 8.1.34-5, 8.1.34-6, 8.2.34-2, 8.2.35, 8.3.35-2, 8.3.36, 8.4.26-2, 8.4.27, 8.5.11-2, and 8.5.12 PHP 7.x: 7.0.33-3, 7.0.33-29, 7.1.33-3, 7.1.33-20, 7.2.34-2, 7.2.34-12, 7.3.31-2, 7.3.33-15, 7.4.33-18, 7.4.33-19, and 7.4.33-31 PHP 5.x: 5.2.17-3, 5.2.17-27, 5.3.24-2, 5.3.29-29, 5.4.14-2, 5.4.45-2, 5.4.45-82, 5.5.38-2, 5.5.38-64, 5.6.40-15, and 5.6.40-25 If your site is running an unsupported or end-of-life PHP version, we recommend updating your code to a supported version and switching to it as soon as possible. If you need assistance or have any concerns, don't hesitate to get in touch with our Support team.