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    Last checked Oct 27, 12:17 AM UTC

    Ocrolus status

    AI-powered document automation for faster financial decision-making.

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      Oct 27, 12:17 AM UTC
    2. Official maintenance active

      Encompass Connector Service Failure — The issue was resolved by correcting the deployment configuration and restarting the affected services.

      Official provider status
      May 9, 9:30 PM UTC

    Ocrolus outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Ocrolus outages

    Monitor Ocrolus with Uptimus and get alerts when its status changes.

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    Ocrolus outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Ocrolus outage map

    Loading report locations…

    Ocrolus status history

    Official status observations, not measured service uptime.

    Ocrolus components

    Component nameStatus
    Ocrolus API statusUp
    Ocrolus Document Processing statusUp
    Ocrolus Dashboard statusUp
    Ocrolus Analytics statusUp
    Ocrolus Detect statusUp
    Ocrolus Income statusUp

    Ocrolus incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved4h 49mOct 6, 20264:22 PM UTCYesMinor
    Official status·Resolved11h 37mAug 11, 20261:16 AM UTCYesMinor
    Official status·Resolved2h 29mJul 30, 20264:44 PM UTCYesMajor
    Official status·Resolved12h 40mJul 6, 20263:29 PM UTCYesMinor
    Official status·Resolved1h 44mJun 5, 20262:28 PM UTCYesMinor
    Official status·Resolved2h 13mApr 29, 20262:51 PM UTCYesMinor
    Official status·Resolved6h 9mApr 22, 202610:59 PM UTCYesMinor
    Official status·Resolved3h 47mMar 17, 20265:30 PM UTCYesMinor

    About Ocrolus monitoring on Uptimus

    Uptimus monitors Ocrolus through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 6 monitored components, 52 indexed incidents, 7 maintenance windows and 3 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Ocrolus. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Ocrolus

    Get notified when Ocrolus or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 52 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Encompass (ICE) Service Disruption Impacting Ocrolus Services”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 6 Ocrolus components: Ocrolus API, Document Processing, Dashboard, Analytics. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Server Maintenance & Planned Downtime 07/11/2026 @ 10:30 PM ET

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 12, 2026, 02:30 AM UTC · Resolved Jul 12, 2026, 04:43 AM UTC

    2. ✓

      Encompass Connector Service Failure

      Maintenance

      The issue was resolved by correcting the deployment configuration and restarting the affected services.

      Started May 9, 2025, 08:50 PM UTC · Ongoing

    3. ✓

      Server Maintenance & Planned Downtime 02/01/2025 @ 10PM ET

      Resolved

      The scheduled maintenance has been completed.

      Started Feb 2, 2025, 03:00 AM UTC · Resolved Feb 2, 2025, 06:00 AM UTC

    4. ✓

      Server Maintenance & Planned Downtime 2/26/22 @ 11PM ET

      Resolved

      The scheduled maintenance has been completed.

      Started Feb 27, 2022, 04:00 AM UTC · Resolved Feb 27, 2022, 06:11 AM UTC

    5. ✓

      Server Maintenance & Planned Downtime 1/8/2022 @ 11PM ET

      Resolved

      The scheduled maintenance has been completed.

      Started Jan 9, 2022, 04:00 AM UTC · Resolved Jan 9, 2022, 06:00 AM UTC

    6. ✓

      Server Maintenance & Planned Downtime 11/26/2021 @ 11PM ET

      Resolved

      The scheduled maintenance has completed

      Started Nov 27, 2021, 04:00 AM UTC · Resolved Nov 27, 2021, 06:30 AM UTC

    7. ✓

      Server Maintenance & Planned Downtime 05/7/2021 @ 11:45PM ET

      Resolved

      The scheduled maintenance has completed.

      Started May 8, 2021, 03:45 AM UTC · Resolved May 8, 2021, 05:44 AM UTC

    Receive alerts when Ocrolus publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 7 maintenance windows from the available Ocrolus history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Ocrolus or an affected component returns to healthy operation after an issue or outage. The current page contains 3 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Ocrolus and presents it with the normalized service status. The available history contains 52 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Encompass (ICE) Service Disruption Impacting Ocrolus Services”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “ICE has resolved the issue impacting Encompass/EPC services. We’ve verified from our end that document ingestion and processing are functioning normally. We’ll continue to monitor, but no further impact is currently expected.”.
    Component status filtering
    Choose all components or only the Ocrolus products you use. Official alerts then respect that component selection. Uptimus currently tracks 6 Ocrolus components: Ocrolus API, Document Processing, Dashboard, Analytics. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Comparison

    Uptimus vs Downdetector for Ocrolus

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Ocrolus
    Comparison criteriaUptimusDowndetector
    Community outage reports for OcrolusIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for OcrolusIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The current official status of Ocrolus cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Ocrolus in the last 24 hours. Last official check: Oct 27, 12:17 AM UTC.

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