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    Last checked Oct 26, 10:59 PM UTC

    Olark status

    Live chat chatbot software for sales, marketing, and customer support.

    Experiencing an issue?

    Olark logo

    Is Olark down?

    Operational

    Having issues with Olark?

    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      All systems operational

      Official provider status
      Oct 26, 10:59 PM UTC

    Olark outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Olark outages

    Monitor Olark with Uptimus and get alerts when its status changes.

    Start monitoring for free

    Olark outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Olark outage map

    Loading report locations…

    Olark status history

    Official status observations, not measured service uptime.

    Olark components

    Component nameStatus
    Olark chat.olark.com statusUp
    Olark Modern Olark Agent Console (app.olark.com) statusUp
    Olark Chatbox statusUp
    Olark Website statusUp
    Olark API statusUp
    Olark File Upload hosting server statusUp
    Olark Integrations statusUp
    Olark Jabber servers statusUp
    Olark Operator messages statusUp
    Olark Transcripts statusUp

    Olark incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved1h 1mOct 22, 20266:51 PM UTCYesMinor
    Official status·Resolved1h 58mAug 5, 20269:02 PM UTCYesMajor
    Official status·Resolved4h 38mMay 16, 202611:31 AM UTCYesCritical
    Official status·Resolved3h 50mApr 22, 20261:57 PM UTCYesCritical
    Official status·Resolved1h 24mMar 26, 20266:23 PM UTCYesMinor
    Official status·Resolved3h 8mMar 9, 20262:02 PM UTCYesMinor
    Official status·Resolved9mFeb 25, 202610:23 PM UTCYesMajor
    Official status·Resolved3h 46mFeb 19, 20266:24 PM UTCYesMinor

    About Olark monitoring on Uptimus

    Uptimus monitors Olark through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 23 monitored components, 52 indexed incidents, 54 maintenance windows and 9 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Olark. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Olark

    Get notified when Olark or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 52 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Message delivery interruption”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 23 Olark components: chat.olark.com, Modern Olark Agent Console (app.olark.com), Chatbox, Website. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Olark system maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 11, 2026, 05:00 AM UTC · Resolved Oct 11, 2026, 05:45 AM UTC

    2. ✓

      Olark Classic Maintenance Window

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 23, 2026, 04:30 AM UTC · Resolved Aug 23, 2026, 05:45 AM UTC

    3. ✓

      Olark Classic Maintenance Window

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 16, 2026, 04:30 AM UTC · Resolved Aug 16, 2026, 05:45 AM UTC

    4. ✓

      Olark Classic maintenance window

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 9, 2026, 04:00 AM UTC · Resolved Aug 9, 2026, 05:15 AM UTC

    5. ✓

      Olark Classic (chat.olark.com) maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started May 20, 2025, 11:30 PM UTC · Resolved May 21, 2025, 12:15 AM UTC

    6. ✓

      Olark Classic Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started May 1, 2025, 02:00 AM UTC · Resolved May 1, 2025, 03:00 AM UTC

    7. ✓

      Payments Systems Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 22, 2025, 08:00 PM UTC · Resolved Apr 22, 2025, 08:20 PM UTC

    8. ✓

      Billing system maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 15, 2025, 08:00 PM UTC · Resolved Apr 15, 2025, 08:17 PM UTC

    Receive alerts when Olark publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 54 maintenance windows from the available Olark history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Olark or an affected component returns to healthy operation after an issue or outage. The current page contains 9 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Olark and presents it with the normalized service status. The available history contains 52 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Message delivery interruption”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.
    Component status filtering
    Choose all components or only the Olark products you use. Official alerts then respect that component selection. Uptimus currently tracks 23 Olark components: chat.olark.com, Modern Olark Agent Console (app.olark.com), Chatbox, Website. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Similar services
    Comparison

    Uptimus vs Downdetector for Olark

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Olark
    Comparison criteriaUptimusDowndetector
    Community outage reports for OlarkIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for OlarkIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

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    The official status page for Olark reports normal operation. 0 reports were recorded for Olark in the last 24 hours. Last official check: Oct 26, 10:59 PM UTC.

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